Skip to main content
RAMSS - Sign in to my.ryerson.ca

How to Inquire on a Student's Account

You can inquire on a Student’s account from the Student Fees section of the Student Center.
Account Inquiry link in Student Fees section


Inquire on an Account
  1. Click the Account Inquiry link.
    Account Summary page with links to Academic Information and Account Details per term

The Account Details link beside each term shows the details of the fees for the term and how the payments have been applied.

The Academic Information link shows the courses that the student has enrolled in.

To see the fees for all years when a fee was charged or a payment made, click the View All link.

  1. Click the Account Details link beside the Term for which you want to see the details.
    Account Details page with option to View All fees

Here we see all the payments and fees for the selected term. Each payment or fee has two lines in the balance column:

  • The first line is the amount of the payment / fee.
  • The second is the unapplied or outstanding amount. Payments are applied to fees in order of their due date.


For example, you might see the following:

Class Item Status Last Activity Date Balance
Payment Cash S2008
Active

07/03/2008
-83.19
0.00
Athletics W2009
Active

06/18/2008
12.30
0.00
Late Fee F2007
Active

07/01/2007
100.00
29.11

In this case:

  • $12.30 of the $83.19 payment was applied to the athletic fee
  • the remaining 70.89 was applied to the Late Fee, leaving an outstanding balance of $29.11

Admin Note:

To see all the fees and payments, click the View All link.

  1. Click the Return link to go back to the Account Summary.
  2. Click the Academic Information link.

Academic Information page with link to student's term Enrolment summary
Here we see a list of Terms for which the student has enrolled in classes.

Admin Note:

To see all the terms, click the View All link.

View Classes Student is Enrolled In
  1. Click the Enrolment link beside the term for which you want to see the enrolled courses.
    Enrolment Summary page with Return link in bottom left corner
  2. Click the Return links until you return to the Account Summary.

Admin Notes:

To see all the classes, click the View All link.

If your job description allows, you may also be able to the Payments and Charges Due tabs.