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How to Request a Letter

Ryerson provides you with the opportunity to access your own student record information. Sometimes you need more information, or you are required to provide it by an official source. Upon request, Ryerson provides official, personalized, letters confirming enrolment status, transcript details, etc.

  • All letters are issued on Ryerson letterhead for a $20 charge unless otherwise specified.
  • Copies of each letter are available for an additional $5 per copy.
  • If you are a former Ryerson student and no longer have access to your RAMSS account, please contact the ServiceHub at 416-979-5036.

  1. Log into RAMSS via my.ryerson.ca and select the RAMSS tab.
    RAMSS tab via my.ryerson.ca
  2. Proceed to the Academics section of your Student Center page in RAMSS and select the Request A Letter link.
    Request a Letter quick-link in Academics section of Student Center
  3. Read over the Request A Letter information page. Then, select Continue.
    Request a Letter information page with Continue button
  4. Verify your personal information and select the letter type that you require. Then, select Continue to Letter Request.
    List of letters to select and Continue to Letter Request button
  5. Depending on the type of letter you are requesting you will have to complete the Letters Criteria page accordingly. Once completed, select Next.
    Letters Criteria page with Next button
  6. Complete the Delivery and Handling Options of the Request A Letter process. Please note, the cost associated with requesting additional letters. Once complete select Save and Review Requests.
    Delivery and Handling Options page with button to Save and Review Requests
  7. Review the details of your request. Once you are satisfied with your request, select Make Payment.
    Make Payment button under View Request Details page
  8. Review and agree to the Letter Request Agreement as outlined.
    Letter Request Agreement page
  9. Input your payment details. Payments must be made at the time of request by credit card.
    Credit Card Details section under Payment Details page
  10. To check the status of your letter, return to the Request A Letter page and select Review Requests.
    Request a Letter information page with Review Requests button
    Completed status on Request Details page indicates that the letter is ready for pick-up and/or has been mailed.