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How to Inquire on My Account

You can inquire on your account by selecting the Account Inquiry link in the Student Fees section of your home page.
Account Inquiry link in Student Fees section

You can view details about your account by term, including:

  • charges applied to your account
  • payments made to your account
  • how the payments were applied to the fees charged

Inquire on My Account
  1. Click the Account Inquiry link.
    Account Inquiry page with tabs to summary, charges due, and payments. Also includes links to Academic Information and Account Details per term

Account Inquiry has three tabs:

  • summary - shows the balance of your account for each term
  • charges due - shows a breakdown of the charges due by term
  • payments - shows the details of the payments posted to your account


The Account Details link beside each term shows the details of the fees for the term and how the payments have been applied to them.

The Academic Information link shows the courses that you have enrolled in.

To see the fees for all years when a fee was charged or a payment made, click the View All link.

  1. Click the Account Details link beside a Term to see the term details.
    Account Details page with option to View All fees for all years
    • The first line is the amount of the payment / fee.
    • The second is the unapplied or outstanding amount. Payments are applied to fees in order of their due date.

Here we see all the payments and fees for the selected term. Each payment or fee has two lines in the balance column:

For example, you might see the following:

Class Item Status Last Activity Date Balance
Payment Cash S2008
Active

07/03/2008
-83.19
0.00
Athletics W2009
Active

06/18/2008
12.30
0.00
Late Fee F2007
Active

07/01/2007
100.00
29.11

In this case:

  • $12.30 of the $83.19 payment was applied to the athletic fee
  • the remaining 70.89 was applied to the Late Fee, leaving an outstanding balance of $29.11

Undergraduate and Graduate StudentsNote:

To see all the fees and payments, click the View All link.

  1. Click the Return link to go back to the Account Summary.
  2. Click the Academic Information link.
    Academic Information page with link to term Enrolment Summary

Here we see information about all the terms for which you have enrolled in courses.

The Enrolment link displays the classes enrolled in for the specific term.

Undergraduate and Graduate StudentsNote:

To see all the terms, click the View All link.

  1. Click the Enrolment link beside the term that you want to see your enrolled courses.
    Enrolment Summary page with Return link in bottom left corner
  2. Click the Return links until you return to the Account Summary.

Undergraduate and Graduate StudentsNote:

To see all classes, click the View All link.

View Charges Due on My Account

Charges Due tab in Account Inquiry section

  1. Click the charges due tab.
    Charges Due chart with link to View All and Expand icon

The charges due tab shows:

  • a summary of the charges due
  • the charges broken down by due date
  • details of due charges

To see the details for all years when there was activity, click the View All link or Expand to view all icon to see the details in a separate window.

View Payments Posted to My Account

Payment tab in Account Inquiry section

  1. Click the payments tab.
    Payment History page with link to View All, Expand icon, and list of paid amounts

The payments tab shows a history of payments made to your account.

To see the details of the payment, click on the amount in the Paid Amount column.

To select a date range to display the payments posted, click the Calendar icon beside the From and To dates and select a date.

To see the payments for all years when there was activity, click the View All link or Expand to view all icon to see the details in a separate window.

If you have problems inquiring on your account, contact the Student Fees Office.