Feedback on issues of accessibility of Ryerson's goods and services can be directed to the following offices:
Academic ServicesStudents can offer feedback concerning academic services by contacting Academic Accommodation Support.
Building and Facilities
For up-to-date information on service outages on campus, visit the Campus Facilities and Sustainability website.
Using the Ryerson Mobile app, you can also download SmartCampus to receive real-time alerts about service disruptions in your favourite buildings.
Reporting immediate accessibility concerns
For custodial, cleaning, maintenance and repairs, or if you encounter any of the following:
- an out-of-service elevator;
- non-functional door opener;
- accessible washroom in need of repairs;
- accessible path that is not signed properly; or
- snow removal that is preventing access;
Reporting barriers on campus
We encourage all students, staff and faculty to take a proactive approach in identifying physical barriers on campus.
If you identify a barrier, please notify the department responsible for the space. Involving the affected department is necessary, as there may already be a fix in progress, or the department may need time to plan the logistics of a larger-scale solution. If you’re not sure which department owns the space, the Campus Facilities and Sustainability Helpdesk can provide this information.
In addition to notifying the department, please also report the barrier to the Campus Facilities and Sustainability Helpdesk at 416-979-5091, firstname.lastname@example.org or complete the online Service Request Form.
Feedback can also be given in person or in writing at the following address:
Campus Facilities & Sustainability
111 Bond Street
Technology System DisruptionsTo report a system disruption, please contact the CCS help desk at email@example.com or by phone at 979-5000 ext 6806 (from 8:00am to 9:30 pm Monday to Friday). After hours calls can be made to 416-979-5000 ext 7003.
Employee FeedbackEmployees concerns regarding accommodation can be directed to their Human Resources Management Consultant.
ComplaintsComplaints may be made known to Human Rights Services.
Other FeedbackOther feedback regarding the accessibility of Ryerson's goods and services can be addressed to Access Ryerson. They can be contacted by phone at (416) 979-5000, ext. 4144, by email at firstname.lastname@example.org, or in person or in writing at the following address:
Jorgenson Hall Room 1110
350 Victoria Steet, Toronto ON M5B 2K3
For comments regarding this website please contact Heather Willis at email@example.com or (416) 979-5000 ext. 4144.