Academic Computing Services Managed Resources

• Four general-purpose teaching and drop-in computer labs. (KHW71C, KHW377, KHW379 and LIB393)

• Three general-purpose drop-in only labs. (KHW71, KHW71F and LIB386L)

• Other general purpose drop-in systems are dispersed throughout the library (near the elevators) on floors five to 10.

• Two specialized labs (KHW71A and KHW71B). Access to the A and B labs is restricted to students taking courses that are booked into them.

Please see the Campus map for lab locations. These labs all provide access to the UNIX servers.

Lab Information

Faculty wishing to book a teaching lab should contact the Academic Services Coordinator at 979-5000 x7879. Continuing Education instructors wishing to book a teaching lab should contact the Computer Allocations Coordinator for Continuing Education at 979-5000 x6676. Students may not book computer labs.

Rooms with teaching access are available as drop-in labs approximately 50% of the time. Weekly room schedules are posted on the lab doors every Monday morning and online at: www.ryerson.ca/acsonline. Access to KHW71A and KHW71B is restricted to students who are enrolled in the courses booked into those labs. You must know the electronic door code to enter these labs. Your professor distributes the weekly changing door codes. Door codes should not be provided to students not enrolled in these courses. You also need a valid account on the lab system before you can use the workstations in these labs.

**Note: When a room is booked for a class it is not available for drop-in use.

Before leaving a workstation in any of the Academic Computing Labs, students must delete their documents saved to one of the workstation hard drives and then log off. This preserves privacy.

Phones are provided in the remote labs to call KHW71 for assistance at extension 6840. Advisors are available to assist users in KHW71. Advisors will typically provide:

• help starting and quitting applications;

• assistance obtaining printed output from applications;

• help with problems opening and saving data files;

• troubleshooting of workstation hardware and operating system problems;

• pointers to available documentation including: manuals, on-line help where available, and other printed help materials.

Advisors will not do academic work and are not expected to provide "how-to" assistance with all applications. On occasion, if an advisor knows an application and has time, that advisor may provide some application support. Please do not expect that your application "how-to" questions will regularly be answered. Advisors will not answer questions regarding assignments or projects. Please refer these to your professor, teaching assistant, or department.

CCS operates three general-purpose facilities containing personal computers, running Windows 7. These labs access central services such as RMail (Ryerson E-mail) system and applications running on Ryerson's Matrix servers. Work can be saved to a memory key or burned onto a CD. On startup, Windows 7 machines will prompt you to log in before you can use them. After you log in, the Windows 7 system displays a start bar at the bottom of the screen. You must log out of the Windows 7 system after finishing your workstation session. This prevents others from accessing your lab account.

CCS allows food and drink in the KHW71, KHW71F, KHW71A, KHW71B, KHW71C, KHW377, KHW379 labs, but with certain restrictions. Cold, 'finger' food and bagged lunches can be eaten in them, but please consume hot food that emits odors elsewhere. Respect others by disposing of waste and recycling in the appropriate bins. Users may be asked to leave if they do not adhere to these policies.

Logging into a Windows Workstation

For information on how to login please go to the Quick Guide to using Windows 7.

Software Available in Academic Computing Labs

The following lists of software applications available in Academic Computing Labs are current as of September 2011.

* Dual Core

Computer Hardware Specifications