Admin Support
Getting Started
The Admin Center groups the common information you use to answer questions in one place. It covers a student's academic, personal and financial information at Ryerson. For any student, based on your 'role', you can:
- View the student's academic record
- Enroll the student in classes
- View the student's account status
- View, add or update the student's personal information
- View a student's full academic history
And much, much more.
Once you have logged in to my.ryerson.ca, you access the Admin Center from the RAMSS support tab.
To Go to the Admin Center
- Click the RAMSS tab.
- On the menu bar, click Main Menu.
- Click Campus Community.
- Click Admin Center.
Here you identify the student whose records you want to view. You can search by Student ID, first or last name.
- Enter the search criteria for the student.
- Click
.
This is the Admin Center – your gateway to all of your school-related information, from academics and finances to personal information and admissions for the selected student.
About the Admin Center
There are five tabs on the Admin Center:
- student center
- general info
- admissions
- academics
- finances (if this is part of your 'role')
The nature of your job, will determine which of the Admin Center activities are available for you to use.
Student Center
The Student Center tab of the Admin Center shows a summary of the student's current status and has the links that you need to answer questions on the student's academic record.
The Student Center tab has the same look and feel as what the student sees in their Student Center.
How to use this section is described in more detail in the Student Center job aid.
General Information
The general info tab of the Admin Center lets you view personal information for the student. Depending on the nature of your job, you may be able to update some of this information.
How to use this section is described in more detail in the General Information job aid.
Admissions
The Admissions tab contains information related to applicant summary and progression. It is only available to those whose job description requires access.
Academics
The Academics section lets you view program details, a summary of each term and access to the student's academic history. This is also where you can go to do a Quick Enrollment.
How to use this section is described in more detail in the Academics job aid.
Finances
The Finances tab contains information related to student's account. It is only available to those whose job description requires access.
If you wish to inquire on a student's account, you can do this using the Account Inquiry link in the Student Fees section of the Student Center tab.
How to Find your Way around the Admin Center
You can move around the Admin Center in many ways. There are often several different ways to access a screen or complete a task. These job aids provide you with a recommended method of performing a task. Once you get familiar with the Admin Center, you will find the way that best suits you.
All the job aids assume that you are starting at the Student Center tab.
Quick-links
Under each section, there are links for quick access to the most commonly used activities. For example, right under the Academics heading, there are quick-links to view the student's class schedule or look at their shopping cart.
By clicking the link, you can jump to the information or task you need to complete.
Drop-downs
Some sections have, in addition to quick-links, drop-downs that contain all the options related to the section – including those with quick-links.
For Example, the Academics section has a drop-down with four options. These are all of the Academics-related options available to you. To choose an option, select it from the list and click 
.
To Exit a Current Page
There are several different ways of exiting from the current page you are on, depending on where you are. Some have a Cancel button at the bottom of the page. Others have a Return link.
Never use your browser's back button. This may cause you to lose information that you have just entered!
If All Else Fails!
If at any time you are stuck and cannot find a way to navigate back to the Admin Center home page, you can click the Admin Center on the menu bar.
This will take you to the page where you select a student to view.
To choose another Student
If you want to look at another student's information, you can do this by clicking the Return to Search button located at the bottom of each tab.
Viewing & Printing Reports
If you are viewing or printing a report such as an Account Statement, you will need to make sure that the pop-up blocker is turned off! Otherwise, the report may not display successfully.
When You Are Done
When you are finished using the Admin Center, you need to exit from RAMSS. To do this you click the Exit RAMSS tab at the top right of the page.
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