Ready to Submit Your Documents?
How-To Video: Document Upload
Why Should You Upload Your Documents?
Applicants to Ryerson are required to upload academic transcripts and supporting documents, where applicable. Uploading your documents saves you time, effort and the expense of mailing transcripts and supporting documents to us during the initial processing and review of your application. It avoids delays normally incurred in the processing of paper documentation, allows you to associate your documents with the correct application and assures you that your documents have been received. It can also speed up the review of your application so that you can obtain an admission decision earlier.
Current Ontario secondary school students (applicants who submit an OUAC 101 Application Form) are not required to upload academic transcripts.
Preparing Your Documents for Upload
Please be advised that only the documents indicated on the Upload Page can be submitted using this method. Any/all other documents that you wish to submit in support of your application must be submitted via the Ontario Universities’ Application Centre (if applicable) or by mail/courier. Ryerson University reserves the right to remove an uploaded document if the quality of the document is unacceptable (e.g. illegible), if a virus is detected, or if the document does not match the item on the checklist.
If not on the transcript, the grading scale must also be provided (usually found on the reverse).
Transcripts in languages other than English must be accompanied by a certified/notarized, literal English translation.
Ryerson University reserves the right to require official academic documents at any time during the application/admission process, and to rescind any Offer of Admission if discrepancies are found between unofficial and official documents.
Do not upload course syllabi/descriptions or any other documents with your transcripts.
- Your full name must appear on all uploaded documents.
- All critical and identifying marks and information must be legible. For transcripts, these include the institution’s name and grading scheme, your name, the course titles, course credits and the grades you have received.
- The scanned document orientation should match the original. For example, transcripts that are printed vertically (portrait) should be scanned so that they appear in the portrait format. Transcripts printed horizontally (landscape) should appear in landscape format.
- Scanning at a resolution of 300 DPI is recommended.
- The following file types are accepted by the Document Upload Page without a digital signature or password protection: .3gp, .asf, .avi, .bmp, .divx, .doc, .docx, .dv, .flv, .gif, .jpeg, .jpg, .m4a, .m4v, .mid, .mkv, .mov, .mp3, .mp4, .mpeg, .mpg, .ogg, .ogv, .pdf, .png, .ra, .rm, .rtf, .tif, .tiff, .txt, .wav, .webm, .wma, .wmv.
- An individual file may not exceed 50 MB (51,200 KB) in size (see FAQs for tips on reducing file size).
- Do not upload all your supporting documents as one file. The checklist requirement selected for upload must match the document uploaded.
- Documents with more than one page: When your document has more than one page, please ensure that all pages of the document are in the correct order.
- Any information found on the reverse of a transcript must also be submitted as part of the same document (i.e. grading scale).
- The file name of any uploaded document must not contain any punctuation [with the exception of an underscore (_) which can be used to separate words]. Keep the file name short and relevant to its content.
Uploading Your Documents
After you have applied and you have been given a Ryerson Student Number you can activate your Ryerson Online Identity in order to upload specific supporting documents via the Document Upload Page. Please review the Common Questions posted below if you are experiencing difficulties. Ready to upload your documents? Here's how:
Get your Ryerson Student Number in your Choose>Ryerson applicant portal account by visiting choose.ryerson.ca.
If you already have a Ryerson Student Number and a Ryerson Online Identity, you skip to Step 3.
Activate your Ryerson Online Identity. Fill in the Activation Form at www.ryerson.ca/accounts/. When asked for your Student/Applicant ID, enter your nine-digit Ryerson Student Number. Keep a record of your username and password.
24 hours after activating your Ryerson Online Identity, visit the Document Upload page via the link below to submit documents online. Your session will time-out if there is 30 minutes of inactivity. To ensure the security of your account, please ensure that you log out after each use.
Once you have successfully uploaded your documents you will need to continue to monitor your Choose>Ryerson applicant portal account to see what documents have been received and determine what documents remain outstanding.
There may be a delay, particularly during busy periods, between when you upload your document(s) and when the respective items are indicated as “received” in your Choose>Ryerson applicant portal account. System maintenance and downtimes may also keep your documents "outstanding" for longer than usual. If your submitted documents stay "outstanding" for 5-7 business days, please complete and submit the Upload Help Form for assistance. If there is an issue with a document you uploaded you will be contacted directly and you may be required to upload a new document.
All transcripts received via the upload process are considered unofficial. If you are offered admission, you will need to provide official transcripts (sent to us by mail in a sealed envelope directly from the institution). Your Offer of Admission will be contingent upon the receipt and verification of your official documents by a deadline date specified in your Offer letter. You should familiarize yourself with official transcript submission procedures ahead of time so that you can make the necessary arrangements quickly and by the deadline date.
If you are offered and accept a Wait List position, it may be in your best interest to familiarize yourself with official transcript submission procedures and/or make arrangements for the submission of official transcripts in the event that you are offered admission at a relatively late date.
Ryerson University reserves the right to require official documents at any time during the application/admission process, and to rescind any Offer of Admission if discrepancies are found between unofficial and official documents.
Ryerson will not send reminders requesting required documents. All documents submitted to Ryerson become the property of Ryerson and will not be returned. All documents are routinely verified. All statements on your application must be correct and complete. Should you withhold information or provide misleading, inaccurate or incomplete information, this will result in the cancellation of your application, withdrawal of an Offer of Admission and/or cancellation of your registration. Evidence of falsified documents will result in applicants being denied admission to the University. Information on falsified documents is shared with the Association of Universities and Colleges of Canada (AUCC).
Documents can only be submitted once via the Ryerson Document Upload Page. If you must upload an updated version of the same document (e.g. secondary school interim/midterm grades have been revised), you must complete and submit the Upload Help Form and request an update to your Upload page. Please allow 48-72 hours for the request to be processed.
If you need to submit additional documents that are not indicated on your Upload page, you must arrange for them to be sent via mail/courier. Please do not submit the same documents that you have already uploaded – doing so may slow down the review of your application.
If you encounter difficulties uploading your documents, please complete and submit the Upload Help Form for assistance.
If you are still unable to upload your documents, please submit them as indicated below:
- Arrange submission via the Ontario Universities’ Application Centre (OUAC), if eligible (visit the OUAC website for details and eligibility).
- Mail/courier (Undergraduate Admissions, 350 Victoria Street, Toronto, ON Canada M5B 2K3)
Applicants to the RTA School of Media: Media Production, New Media and Sport Media programs are required to upload their non-academic requirements. Here are some common questions:
I am having difficulty activating my Ryerson Online Identity. Can you help?
First, we recommend that you visit the Online Identify Activation Form and view the Activation FAQs. If you are still having trouble, complete the Activation Problem Form.
I have already activated my Ryerson Online Identity and now I have forgotten my username and/or password. What should I do?
Visit the Login Help page for issues related to your username and/or password.
I uploaded the wrong item (e.g. the document I uploaded does not match the required item indicated in my upload page). What should I do?
Please complete and submit the Upload Help Form for assistance.
My reference has not received an email giving access to the reference form and instructions. What should I do?
If you included an incorrect email address for a reference in the Upload Page, please complete and submit the Upload Help Form to make a revision or to request that the email be sent again. We also recommend that you ask your reference to review their “trash” or “junk mail” for the email.
How can I change my reference information?
If you wish to amend your reference information (e.g. change reference, change email address) please complete and submit the Upload Help Form.
How can I confirm that my reference has received the email and the form?
Both the Upload Page and the Choose>Ryerson applicant portal will provide you with this confirmation. We advise you to contact your reference for an update if required.
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