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ITM
|
100
|
|
Business and Information Systems
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|
This course is a broad introduction to business information systems and information technology strategy in the modern enterprise and the field of information technology management as a career. Students will learn about the application of business information systems and information technology throughout innovative organizations and become familiar with the relevant terminology and concepts. This course provides foundational skills required for success in the information age including personal productivity applications, time management, goal-setting, internet-based research, and analytical and critical thinking. This course applies active learning and frequent feedback, integrating on-line and face-to-face environments to accomplish its learning objectives.
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|
Lect: 2 hrs./Lab: 2 hrs.
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| Antirequisites: AIM 136, BIS 100, ITM 102
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Course Weight: 1.00
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ITM
|
102
|
|
Business Information Systems I
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|
|
This course introduces students to the role of information systems and technology strategy in the modern enterprise with a focus on helping users apply technology to achieve and maintain competitive advantage. Basic concepts include the use of systems to support business decision making, computer hardware and software systems, networks, telecommunications, and e-business basics. Emphasis is on the development of critical thinking and analytical skills through the exploration of real life business system applications, case studies, and a formal research project. During the lab component, this course also provides students with a hands-on introduction to basic Microsoft Office XP computer applications including MS-Access and Excel. Upon completion of this course, students should have the generic computer skills they will need for academic, personal and business success.
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|
Lect: 2 hrs./Lab: 1 hr.
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| Antirequisites: AIM 136, AIM 226, BIS 100, ITM 100, ITM 101
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Course Weight: 1.00
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ITM
|
200
|
|
Introduction to Application Development
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|
|
This course covers fundamental principles of object-oriented event-driven program design and implementation in a business environment using a graphical interface. Emphasis will be placed on logic development, program design, structured standards, control elements, and interface development. The software language used in this course may include Visual Basic.NET.
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|
Lect: 3 hrs.
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|
Course Weight: 1.00
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ITM
|
300
|
|
Intermediate Application Development
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|
|
This course will teach the fundamentals of programming logic development in current use. The major emphasis will be on problem solving using the basic logic constructs common to all programming environments. Specifically, the focus will be on the use of data variables, loops, branching, arrays, functions, file access, database management, object-oriented programming, data display and internet communication. The software language used in this course may include Visual Basic.NET.
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|
Lect: 3 hrs.
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| Prerequisite: ITM 200 or Direct Entry, Antirequisite: BIS 711
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|
Course Weight: 1.00
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ITM
|
301
|
|
Introduction to IT Infrastructure
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|
|
This course provides an understanding of IT infrastructure that have an impact on business productivity and other critical components of the typical corporate computing environment, including various network topologies and protocols, and the OSI model. It prepares students to identify critical decisions in the selection of an appropriate network architecture and the cost of ownership in a business context. The course uses case studies of emerging technologies related to voice, data, image and video intregration and their application, and with regulatory issues.
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|
|
Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 100 or Direct Entry
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|
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|
Course Weight: 1.00
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|
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ITM
|
305
|
|
Systems Analysis and Design
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|
|
The major techniques of systems analysis and design are studied in this course. Case studies are utilized in which the students, as team members, apply systems development methods and tools to describe business needs, define information system problems, and formulate logical and physical solutions. Microcomputer applications are used to support analysis activities. Effective communication with users, team members and other stakeholders are also important goals of the course. (Formerly AIM 236.)
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|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 100, ITM 102, or Direct Entry, Antirequisites: AIM 236, BIS 405, ITM 696
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|
|
|
Course Weight: 1.00
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|
|
ITM
|
310
|
|
Introduction to Network Technology
|
|
|
A foundation in networking concepts is an integral part of any course of study in the field of information technology. Linking computers on a network brings users and data together to foster productivity, improve communication, and provide opportunities for collaboration. In this way, the PC network has become a critical component of the corporate computing environment. This course provides an understanding of networking concepts including OSI model, TCP/IP, network topologies, network hardware, and network operating systems. Students will gain this understanding through lectures, hands-on exercises, and computer-based training.
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|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisite: ITM 100, ITM 102, or Direct Entry, Antirequisites: AIM 200, BIS 636
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|
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|
Course Weight: 1.00
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|
|
ITM
|
315
|
|
Introduction to Network Administration
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|
|
Servers and networks provide the foundation for information handling in businesses and organizations throughout the world. Effective network management plays a vital role in ensuring that this foundation is sound. In this course, students will learn concepts and practice hands-on skills related to network administration by exploring a popular server operating system, Microsoft Windows Server 2003. Topics include administering the directory service, managing security, administering file resources, managing data storage, monitoring server performance.
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|
|
Lect: 1 hr./Lab: 2 hrs.
|
| Prerequisite: ITM 310 or Direct Entry, Antirequisite: AIM 300
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|
|
|
Course Weight: 1.00
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|
|
ITM
|
320
|
|
Database Applications
|
|
|
The course is designed to instruct the student on implementing database information systems. Data structures, data editing, table relationships, form design, queries, programming and report generation will be included. Software applications in this course may include Microsoft ACCESS.
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|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisite: ITM 200 or Direct Entry, Antirequisites: AIM 305, BIS 435, ITM 611
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|
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|
Course Weight: 1.00
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|
|
ITM
|
330
|
|
ERP and Enterprise Architecture
|
|
|
This course deals with enterprise wide integrated systems, and process thinking as a key element in business restructuring. Many key business applications are now implemented using comprehensive and complex Enterprise Resource Planning (ERP) software. The concepts, structure, benefits and problems of ERP solutions are examined from a business perspective as well as from a technical Information Technology perspective. SAP R/3 ERP software features and their applications may be examined in this course.
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|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 305 or Direct Entry
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|
|
|
Course Weight: 1.00
|
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|
|
ITM
|
350
|
|
Concepts of e-Business
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|
|
This course introduces the student to the Internet and the specific applications of electronic commerce. It covers the technical, social and business changes that are taking place to make eComm such an important innovation. Through an examination of these changes it will identify the opportunities which are emerging and review how to develop business strategies to capture these opportunities. It will also examine the nature of products and services on the Internet, as well as the nature of payment systems and electronic funds transfer.
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|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisites: (ACC 100 and MKT 100) or Direct Entry
|
|
|
|
Course Weight: 1.00
|
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|
|
ITM
|
360
|
|
Establishing an e-Business Operation
|
|
|
This course will take students through the various steps needed to set up an electronic commerce operation. Students will develop a business plan and strategy for an electronic business, and will learn how to design , source and implement the necessary systems and computer facilities to put the business plan into operation. It will examine the links between back office and front office operations as well as the services available to help the set up of virtual businesses.
|
|
|
|
Lect: 3 hrs.
|
| Corequisite: MKT 530, Prerequisite: ITM 350
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|
|
|
Course Weight: 1.00
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|
|
ITM
|
400
|
|
Telecommunications Tech and Applications
|
|
|
This course introduces the basic concepts of voice, data, image, and video technologies with emphasis on their applications in a business environment. Through a combination of application problems and case studies, students learn to apply the telecommunications concepts, and technologies in organizations. Topics include analog and digital transmission, telecommunications models and networks, protocols, network topologies, products and services, bandwidth issues, broadband technologies, evolving Canadian regulatory environment, and emerging telecommunications trends.
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|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 100 or TM 102, or Direct Entry, Antirequisite: AIM 208
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|
|
|
Course Weight: 1.00
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|
|
ITM
|
405
|
|
Internet Applications Development
|
|
|
This course deals with the development of business applications on the Internet. Features that enable the developer to effectively produce purpose built applications on the Web. W-based scripting/programming will be covered. Note: Prior HTML knowledge is required. There is a HTML coding test in the third week.
|
|
|
|
Lab: 3 hrs.
|
| Prerequisite: [ITM 200 and (ITM 100 or ITM 102)] or Direct Entry, Antirequisites: BIS 705, AIM 201
|
|
|
|
Course Weight: 1.00
|
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|
|
ITM
|
406
|
|
Object Oriented Applications Development
|
|
|
This course assumes the student has had previous exposure to the introductory programming in any language, and builds on this knowledge by introducing the concepts of object-oriented programming. Included are the object-oriented concepts of data abstraction, encapsulation, information hiding, inheritance and polymorphism. In addition, typical programming problem solving is achieved using the basic logic constructs of data variables, loops, branching, arrays and functions.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 200 or Direct Entry
|
|
|
|
Course Weight: 1.00
|
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|
|
ITM
|
407
|
|
Info Tech, Ethics, and Society
|
|
|
This course provides an introduction to some of the social implications of new information for society and the global community. Topics include: (1) ICT Global trade, the internet and disintegration of production and global redistribution of labour (2) Cyber crime and identity theft (3) Cyber addiction, e.g., pornography and gambling (4) Political movements and Cyber terrorism, the internet, democracy, free speech and free access (5) ICT and global, social, and economic development.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 100 or Direct Entry, Antirequisite: PHL 307
|
|
|
|
Course Weight: 1.00
|
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|
|
ITM
|
410
|
|
Business Process Design
|
|
|
This course introduces the principles of business process design for performance improvement. A systematic approach is used to teach students how to develop the design requirements for new business process architectures. Emphasis is placed on how to evaluate business process problems, analyze and design business processes to ensure organizational efficiency and effectiveness when new technologies are implemented. Opportunities for process improvement are based on the business strategy, the value proposition, improvement objectives of the organization, and the implementation of of-the-shelf software systems (eg. ERP, CRM, SRM). This course is intended to develop students' understanding of, and competence in the use of appropriate methods, tools and techniques of process analysis and design for organizational improvement. To ensure the development of the necessary competencies, students will work on a case study and use state-of-the-art business process frameworks, analysis and design methodologies and appropriate software tools to analyze, simulate and design the business process solutions.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisite: ITM 305 or Direct Entry, Antirequisite: AIM 338
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
420
|
|
Information Systems Security and Control
|
|
|
This course considers the technical, operational and managerial issues of computer and network security in an operational environment. Industry best practices relating to computer security including schemes for breaking security, and techniques for detecting and preventing security violations are the core focus of this course. Additional material on the development of appropriate safeguards, the study of different types of security systems and the development of appropriate security for the perceived risk are also introduced.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 305 or Direct Entry
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
425
|
|
Software Evaluation Methods
|
|
|
This course provides students with knowledge and experience in methods for evaluating user and business requirements for software, translating those requirements into specifications and then evaluating software against those specifications. This will be accomplished by using theoretical constructs and methodologies for analysis and comparison. Topics include questionnaire design, data analysis, task analysis, usability evaluation, design, and formulation of models of user and organizations.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 305 or Direct Entry, Antirequisite: AIM 339
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
430
|
|
Object Oriented Analysis and Design
|
|
|
This course covers the topic of systems analysis and design from an object-oriented perspective. In addition to introducing the fundamentals of object-orientation, the course material includes the basic principles that underlie Object Oriented analysis (OOA) and Object Oriented Design (OOD) procedures. Extensive use will be made of the Unified Modelling Language (UML) to represent the diagrams that are required for OOA and OOD.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisites: ITM 305 or Direct Entry
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
435
|
|
Application Reverse Engineering
|
|
|
This course will utilize current reverse engineering software tools to revitalize and update existing production software solutions used to incorporate required enhancements or complete restructuring. Developing skills with applied high productivity business software development tools will be the goal of this course. Software applications may include Erwin.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: (ITM 305 and ITM 320) or Direct Entry
|
|
|
|
Course Weight: 1.00
|
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|
|
ITM
|
445
|
|
Multimedia in Business
|
|
|
Multimedia is an important industry in Canada as well as a sophisticated business tool. ITM 445 introduces students to the application, production, and implementation of multimedia in business. Topics include fundamentals of multimedia production such as graphics, audio and text, multimedia applications in business, and issues in the management of multimedia such as usability, design and distribution. Emphasis is on hands-on experience with multimedia applications. A multimedia development project is required.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisites: (ITM 305 and ITM 405) or Direct Entry, Antirequisite: AIM 445
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
500
|
|
Database Analysis and Design
|
|
|
This course covers all aspects of implementing database applications from initial data analysis through design and implementation. Topics include logical database and physical database design as well as the application of normalization theory to relational systems. In addition, the student will learn the industry standard Structured Query Language (SQL).
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisite: ITM 305 or Direct Entry, Antirequisites: AIM 205, BIS 607
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
501
|
|
Decision Analysis
|
|
|
This course will provide an overview of decision analysis topics important to developing solutions to business problems using OLAP and data mining technologies. This course will take a problem-driven approach to developing students' skills in applying decision trees, expected value analysis, single- and multiple-attribute decisions, sensitivity analysis and regression analysis applied to problem situations. Students will be required to do problem formulation, develop applications and implement solutions using EXCEL, Crystal Ball and SAS Enterprise Miner software.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisites: (QMS 204 and ITM 301) or Direct Entry
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
505
|
|
Managing Information Systems
|
|
|
This course is intended to provide students with an understanding of current issues and approaches in managing information systems and telecommunications in organizations. The content draws heavily upon managerial teaching cases which supplement an information systems management textbook. Guest lectures, student research, and case preparations may be used to ensure the material is current, topical, and engaging. The combination of theory and applied learning through intensive use of cases helps ensure students understand both basic concepts and more complex issues as well as experience how the concepts are applied in real-world settings.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 305 or Direct Entry, Antirequisite: AIM 308
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
510
|
|
Advanced Applications Development
|
|
|
This course deals with advanced programming techniques. Included are the concepts of object oriented programming with data abstraction, encapsulation, information hiding, inheritance and polymorphism. The course assumes competency in programming and is directed at realizing a high level of achievement. This course will utilise C++.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisite: ITM 200 or Direct Entry
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
512
|
|
The IT-Enabled Supply Chain
|
|
|
This course provides a basic grounding in the components of the supply chain from purchasing through sales and distribution in a context of using IT to achieve strategic and organizational objectives. It focuses on enabling solutions to the systemic challenges facing organizations today including how to improve speed to market, inventory management and customer satisfaction through automation. Topics include enabling on-line purchasing/supply chain functions, production, distribution and logistics systems, enterprise system evaluation and supplier selection, financial considerations, outsourcing and partnership options, competitive bidding and negotiation, contracts, client service and satisfaction issues, etc. Emerging models of buyer-supplier networks and electronic markets will be introduced and discussed in terms of the range of key technologies used to support processes within e-enabled corporations. (This course may use the SAP system logistics components to demonstrate aspects of integrated IT supply chain management systems in both B2B and B2C settings).
|
|
|
|
Lect: 3 hrs.
|
| Corequisite: ITM 330, Prerequisite: ITM 305 or Direct Entry, Antirequisite: MGT 401
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
513
|
|
Advanced Infrastructure Deployment and Management
|
|
|
This course builds upon the network design concepts that were introduced in ITM 600. This course focuses on understanding industry best practices in the design and deployment of TCP/IP based networks. Specific topics such as: subnetting, route aggregation, IPv6, interior and exterior routing protocols (RIP, OSPF, EIGRP, MPLS, and BGP), and the selection of IP routing protocols will be presented. Other issues such as the deployment of VPN's (Virtual Private Networks) reliability and scalability issues may also be covered depending on the student's interests and the time available.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisite: ITM 600
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
515
|
|
Information and Communications Tech Mkt
|
|
|
This course is designed for individuals who are interested in acquiring a broad perspective on marketing or policy issues. It explores the current market environment, trends, and major players, including their strategies and prospects. Industry experts, consultants, and suppliers provide input to course development.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: (ITM 400 and MKT 100) or Direct Entry, Antirequisite: AIM 307
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
520
|
|
Voice Systems and Emerging Technologies
|
|
|
This course provides a detailed understanding of technical demands for voice transmission (Quality of Service) and the issues developing, implementing and managing voice communications systems within an enterprise network. It will provide in-depth coverage of issues related to PBX, Centrex, Voice Services and Integrated Voice Data Internet Protocol (VoIP) as it applies in the corporate environment.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: (ITM 305 and ITM 400) or Direct Entry, Antirequisite: AIM 404
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
525
|
|
Advanced Internet Applications Development
|
|
|
This course deals with program development for stand-alone and Web-based business applications using software specifically designed for the purpose.
|
|
|
|
Lab: 3 hrs.
|
| Prerequisite: ITM 405 or Direct Entry, Antirequisite: BIS 805
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
530
|
|
Interaction for Multimedia
|
|
|
This course will provide students with an understanding of interaction design issues in multimedia production. Using media specific applications, students explore a variety of on-line interaction techniques including design for dynamic content processing, chat, video conferencing, advanced navigation techniques. A user-centered approach to design is taken so that students learn how to assess user needs and user reactions.
|
|
|
|
Lect: 3 hrs.
|
| Corequisite: ITM 445 , Prerequisite: ITM 525
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
595
|
|
Auditing of Information Systems
|
|
|
This course is designed to enhance the student's understanding of external audit risks and control risks relevant to audits in computerized environments conducted according to the recommendations of the most-recent updates to the CICA Handbook. The course addresses the implementation and evaluation of security and controls in these environments; the techniques necessary to perform external EDP audits; auditing at the financial statement assertion level; using CAATs; basic considerations in auditing EDI systems; and, audit and control issues associated with eCommerce, networks, VPNs, continuous auditing and other current topics. There is an emphasis on the use and assessment of preventive controls.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: (ACC 521 and ITM 696) or CBS 503 or CBS 504 or BIS 504 or ITM 305 or Direct Entry, Antirequisites: BIS 505, BIS 807, CBS 505, CBS 506, ITM 420
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
600
|
|
Data Communications Network Design
|
|
|
This course will provide students with an understanding of how telecommunications networks are designed, and deployed to support e-commerce, multimedia and web-centric business applications. Network planning concepts, network analysis, network design tools and techniques are introduced. The objective of this course is to understand the design and analysis of data communications networks through the introduction of case studies and practical network design methodologies. Also an understanding of the application, deployment and benefits of industry standard architectures including: TCP/IP, VoIP, SONET, Gigabit Ethernet, 3G and other emerging standards will be provided.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: (ITM 400 and ITM 310) or Direct Entry, Antirequisite: AIM 303
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
601
|
|
Advanced Re-engineering Methods
|
|
|
This course introduces concepts and techniques of managing organizational change involving the implementation of information technology, and provides an overview of key change management issues involving IT in organizations. Various approaches for managing conflict and processes for facilitating optimum IT adoption and use will be presented. Planning, innovation, and implementation strategy formulation will be addressed through case studies examining prototypes of IT change management problems.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: (ITM 305 and ITM 301) or Direct Entry
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
602
|
|
Configuring and Implementing ERP Apps
|
|
|
This course focuses on configuring and integrating ERP applications into enterprise business processes. Topics include: (1) An overview of enterprise business process architecture (2) Business process requirements specification and business process changes for integrating ERP and (3) Joint requirements determination methods for application configuration. This course will require intensive work on ERP application configuration using Microsoft Business Solution ERP software or Oracle/JDE ERP software and students will configure and test an ERP application.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisites: ITM 410 and ITM 500
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
605
|
|
Client Server Applications
|
|
|
This course covers the concepts and applications of the client/server architectural model for web-enabled data centric information systems; including E-Commerce enterprise systems. The course emphasizes the principles and techniques necessary for the appropriate integration of the web-enabled front-end layer of the system with its business logic counterpart and its backend database. The course may include the use of the .NET development framework along with the VB.NET language and the MS SQL database server.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisites: ITM 500, Antirequisite: BIS 702
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
610
|
|
Database Administration
|
|
|
This course covers the Database Administration (DBA) role for large scale relational databases. It specifically will deal with the following: the approach to the installation and upgrading software and utilities; techniques for the allocation of the database to physical devices and directories; the creation of user authorities and controlling access to data and resources; management of data storage; analyzing database performance and implementing procedures for optimizing performance; procedures for the backup and recovery operations.
|
|
|
|
Lect: 2 hrs./Lab: 1 hr.
|
| Prerequisite: ITM 500, Antirequisite: BIS 802
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
612
|
|
Knowledge Management
|
|
|
Knowledge is a powerful asset in an organization and a prime contributor to an organization's success. This course will examine alternative definitions of "knowledge" and how it can be used by organizations. It will cover the basic principles and practices of knowledge management, the technology to support knowledge sharing and the issues in designing and implementing a value-based knowledge management system in an organization. Topics include: understanding today's knowledge economy and knowledge workers; enabling knowledge creation; knowledge maintenance: accuracy, currency, accessibility; developing a knowledge management strategy; information policies, measuring value, change management and human factors in implementing a knowledge management system. Case studies will be a critical part of this course.
|
|
|
|
Lect: 3 hrs.
|
| Prerequisites: ITM 500, Antirequisite: ITM 703
|
|
|
|
Course Weight: 1.00
|
| back to top | |
|
|
ITM
|
613
|
|
Information Architecture Theory
|
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This course is an advanced foundational course in information architecture theory useful for anyone who seeks to apply these theories to systems design projects involving database or knowledge management systems. The specifics of any one knowledge or database management system or tool will not be taught in this course since they are taught in other course in the curriculum. Rather, this course will take a theoretical perspective on good information architecture principles by demonstrating how they are applied to the development of a superior information architecture required to support an overall IT and Business Strategy. A major case study will be required in which students analyze a business problem and apply information architecture theory to design an information architecture model for a complex system.
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Lect: 3 hrs.
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| Prerequisite: ITM 500
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Course Weight: 1.00
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ITM
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696
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Accounting Information Systems
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Most people are affected by computer-based systems. The students will be involved in the management of computing resources and information such that business problems can be dealt with effectively. This course will focus on the use of information and computing resources in the business community. This will enable students to create their own business information systems or participate with others in the analysis and design of solutions for corporate business problems.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisites: ITM 102 or BIS 100 or CBS 100 or (CBS 101 and CBS 201) or Direct Entry, Antirequisites: BIS 405, BIS 504, CBS 405, CBS 504, ITM 305
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Course Weight: 1.00
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ITM
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700
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Information Technology and Strategic Management
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In the information economy, the way in which organizations use and manage information is often key to competitive survival in their industry. This course focuses on building an understanding of the strategic role of information systems in supporting organizational objectives, and synthesizes the students' skills in critically analyzing business situations, identifying opportunities to employ information technology, and developing strategies for the use of information technology. In a case study with a real organization, they will also learn how to apply models to analyze industry dynamics, apply the process of competitive analysis to a specific company, and identify strategic information technology opportunities within their client organization.
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Lect: 3 hrs.
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Course Weight: 1.00
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ITM
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701
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Advanced Topics in Database Management
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This course will deal with advanced topics in the area of database management.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 500
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Course Weight: 1.00
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ITM
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702
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Summer Term Practicum
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This course requires that students obtain a summer job on their own initiative with at least 12 continuous weeks of paid employment, in work related to the program, in the summer between second and third OR third and fourth year. This course is designed to provide an opportunity to apply academic learning in the work setting and to enrich their academic courses with the experiences of the workplace. Objectives are to apply and further develop analytical and problem-solving skills; develop organizing and time management skills; experience and critically evaluate the organization's practices and management/leadership styles and observe business in action. Not available to students in the Part-time and Co-op programs.
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Lab: 3 hrs.
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| Antirequisite: AIM 402
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Departmental consent required
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Course Weight: 1.00
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ITM
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703
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Current Issues in Information Systems Mgt
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The objective of this course is to provide students with an opportunity to keep abreast of new topics of importance as they emerge in the field. Topics will vary from year to year and will be announced. Method of instruction will vary depending upon the topics offered.
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Lect: 3 hrs.
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| Prerequisite: ITM 505, Antirequisites: AIM 437, ITM 612
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Course Weight: 1.00
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ITM
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704
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Wireless and Mobile Communications
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This course explores the concepts and applications of wireless technologies and systems, and how mobile and wireless communications: hardware, software and network technologies are applied within a business environment. This course provides an understanding of complex wireless and mobile systems by exploring the individual components that are used to build these systems. These include network management, integration of wireless and wireline networks, system support for mobility, computing system architectures for wireless nodes, user interfaces appropriate for small handheld portable devices, and new applications that can exploit mobility and location information.
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Lect: 3 hrs.
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| Prerequisite: ITM 600, Antirequisites: AIM 411, ITM 805
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Course Weight: 1.00
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ITM
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705
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Telecommunications Applications
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This course illustrates through the analysis of special cases and projects how telecommunications can meet specific business needs. These projects may include selecting wireless, e-commerce, voice processing, multimedia and teleconferencing. Emphasis is placed on developing problem-solving skills, learning to evaluate different products, and applying system development methodologies to a range of technologies designed to meet varying needs. The course also explores implementation issues for selected technologies.
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Lect: 3 hrs.
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| Prerequisites: (ITM 305 and ITM 400) or Direct Entry, Antirequisite: AIM 311
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Course Weight: 1.00
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ITM
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710
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Managing Emerging Telecomm Networks
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This course explores new telecommunication technologies that the network designer and manager will need to know in order to migrate and expand existing corporate LAN, MAN and WANs. Topics would include the deployment of Gigabit and 10Gigabit Ethernets, new techniques in Fibre Optic technologies and new versions of 802.11 wireless LAN technologies. The topic list will be updated yearly to reflect current industry trends.
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Lect: 3 hrs.
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| Prerequisite: ITM 600, Antirequisite: AIM 406
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Course Weight: 1.00
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ITM
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715
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Strategic Issues in Telecomm and IT
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In this course, topics addressed will vary to reflect the current market environment, but the focus will remain constant - immediate issues and emerging trends of interest to telecommunications managers. The course assumes a basic understanding of the technology and will draw heavily on practitioners in industry for its direction. In one year, for example, regulatory issues may be highlighted; in another, technology may be predominate.
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Lect: 3 hrs.
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| Prerequisite: ITM 400 or Direct Entry, Antirequisite: AIM 407
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Course Weight: 1.00
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ITM
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720
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Advanced Multimedia Projects
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This course will provide the learner with an introduction to game development and the gaming industry by exploring content creation and design (character, story design, interface design, use of multimedia), game play and game flow, and the gaming business. Students will also play and analyse single and multi-user games, design, build and test a game, and explore the business models used in the gaming industry.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 530
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Course Weight: 1.00
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ITM
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721
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E-Learning Technologies and Implementation
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The notion of life-long learning has been substantially aided by internet technologies and the rise in the volume, type and range of learning that can be done on-line. As the range of technology options and approaches increases so does the complexity of planning and managing e-learning systems. In addition, there is considerable evidence to suggest that the success of these applications is dependent on a careful assessment of learners' needs and learning objectives as well as economic, technical, and organizational feasibility. Through case studies, this course will promote the student's understanding of the appropriate application of technology to support learning as well as provide an introduction to the instructional design process in a technology enabled environment including the assessment, design, development and implementation of e-learning.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 445
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Course Weight: 1.00
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ITM
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722
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Content Management
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The increase in on-line content is causing information overload for many consumers and businesses. There is an increasing need to understand how to effectively manage dynamic content on-line so that both creators and consumers of content can be more effective. The potential solutions to content management range from home-grown to very sophisticated total solutions designed to manage every aspect of on-line content. Each approach and vendor has specific advantages and disadvantages. Costs and benefits must be carefully weighted before strategic decisions are made and implemented across the organization. Topics covered include: content management models, approaches and evaluation strategies, design and use of content production and management tools, and planning processes.
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Lect: 3 hrs.
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| Prerequisite: ITM 500
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Course Weight: 1.00
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ITM
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723
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Design Principles for IT Managers
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Increased attention is being paid to the importance of the aesthetics or the "look and feel" of sites in order to attract and persuade potential users by creating a memorable experience. Different models of communication, for example, information versus experiential approaches, will be explored as well as their impact on end-users. The course will expand on the use of communications models and design processes as well as the principles of creative design for specific elements such as: text, illustration, image, sound, animation and video. Approaches to evaluating the appropriateness and quality of creative design will also be considered. Emphasis in the course will be paid to applying the principles of design to critiquing and developing digital media applications.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 445
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Course Weight: 1.00
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ITM
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724
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Consulting Skills for IT Professionals
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Whether an internal or external consultant to an organization, IT professionals need well developed consulting skills. This course will examine consulting industry, consulting firms and consulting process models as they apply to various types of IT consulting engagements, as well as the distinctions between IT consulting practice and general management consulting. Students will study real life consulting projects with practitioners in order to explore consulting skills, roles, skills and services and how they apply to IT projects. This course will be relevant to students who anticipate being external or internal consultants.
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Lect: 3 hrs.
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| Prerequisites: ITM 505 and ITM 750
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Course Weight: 1.00
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ITM
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725
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Personal Data Privacy
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The purpose of this course is to identify personal data privacy issues involved in information technology management and examine a full spectrum of possible as well as feasible solutions (technological and business) to safeguard personal data privacy. Personal data privacy has widely been regarded as a critical issue for electronic commerce and there is consensus that a solution needs to be found before the full benefits of electronic commerce will actualize. This course will explore the principles of data privacy, the threats to privacy, international and national policy, particularly privacy enhancing technologies as they apply to the management of information systems and eBusiness.
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Lect: 3 hrs.
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| Prerequisites: ITM 350 and ITM 505, Antirequisite: ITM 805
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Course Weight: 1.00
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ITM
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727
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Multimedia Communications Systems
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Multimedia communications embraces a range of applications and network infrastructures. Different media types include: text, images, speech, audio and video. Some example applications include video telephony (speech and video), multimedia electronic mail (text, images and audio for example), interactive television (text, audio and video), electronic commerce (text, images, audio and video), WebTV (text, audio and video) and mobile multimedia systems. The network designers and applications developers are faced with unique challenges in order to deploy these applications within industry and to consumers. This course will examine the design and deployment of popular multimedia applications including: VoiceoverIP, Video Telephony, Entertainment applications including "Digital Hollywood" and Digital Broadcasting systems including HDTV. Where possible case studies that demonstrate current "best practices" will be used to illustrate and explore each multimedia communication application.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 530
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Course Weight: 1.00
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ITM
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728
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Knowledge Management Technologies
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This advanced specialist course is designed for students who wish to explore the enabling technologies provided by vendors in the knowledge management space. The course will begin present a thorough analysis of the enabling technologies themselves, the pros and cons of these various approaches. It will also provide a summary analysis of the vendors serving various general and specialty knowledge management markets, but will in the end focus on one major technology in the field. Students will complete a major project which matches knowledge management system requirements to existing technologies.
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Lect: 3 hrs.
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| Prerequisite: ITM 612
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Course Weight: 1.00
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ITM
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729
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Data Warehousing Methods
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This course covers the fundamental principles that underlie the wide spectrum of activities and processes associated with discovering useful knowledge from aggregate data in a business setting. Its overall structure is built around the three major technologies that enable the transformation of data into knowledge: data warehousing, OLAP, and data mining. The emphasis of the course will be on the application, implementation and integration of the technologies with the business process and strategic goals of the enterprise.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisite: ITM 500, Antirequisite: ITM 701
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Course Weight: 1.00
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ITM
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730
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Managing Customer Relationships With IT
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Increasingly attention is being focused on systems that can enable organizations to build better relationships with customers so as to improve sales, customer profitability and satisfaction. This advanced course addresses the growing need of business for experts to help them with the development and implementation of systems at improving customer service and satisfaction with a particular focus on enterprise-wide customer relationship management systems (CRM). Functions include sales marketing, call centres, field services, and partnership management. In this course, students will be familiar with not only the technical aspects of customer relationship management, but also business aspects of customer relationship management. Students will be able to define business requirements for customer acquisition and retention and then to identify, implement and manage appropriate IT enabled solutions to meet these requirements. Case studies will be used to analyze business problems and develop solutions. (This course might also employ the SAP CRM module or a similar system.)
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Lect: 3 hrs.
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| Prerequisite: ITM 305 or Direct Entry
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Course Weight: 1.00
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ITM
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732
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Advanced Switching and Routing
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This course will provide students with comprehensive but practical knowledge needed to configure routers and switches for both local and wide area networks. Students will learn the principles needed to utilize bandwidth more effectively and to enhance security and privacy. Students will be introduced to the tools and methodologies needed to design, debug and troubleshoot networks. Labs will include configuring routers using link protocols and learning how to link ISPs. Students will be able to plan and implement IP addressing schemes; and configure and verify routing protocols.
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Lect: 2 hrs./Lab: 1 hr.
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| Prerequisites: ITM 600 and (ITM 513 or ITM 710)
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Course Weight: 1.00
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ITM
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733
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Research Methods for Information Tech
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This course will provide an introduction to the full range of quantitative and qualitative research methodologies and their applications to the study and practice of information technology through exemplary studies building on required courses in statistics. Included will be IT surveys, interviews and focus groups, experimental design, ethnography, policy and archival research as well as other methods. Critical analysis of current research findings will be an important element of the course.
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Lect: 3 hrs.
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| Prerequisites: (ITM 305 and QMS 204) or Direct Entry
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Course Weight: 1.00
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ITM
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734
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Ethics and Professional Practice in ITM
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This course will use models and theories of ethical behaviour to analyze and address ethical dilemmas in business, particularly those related to the planning and implementation of information systems. Particular attention will be paid to issues related to the human implications of information systems in society and in organizations, the balancing of rights and obligations in a variety of contexts, and the core issues of corporate behaviour and governance in the digital age as they apply to IT, and IT professional practice. The course will also address how to translate ethical practices into professional standards of practice and examine these against basic industry codes of conduct to discover gaps and potential issues for practitioners to be aware of. The course will contain lecture, case study and reflective learning modes designed to challenge students to consider how they will practice as an ethical IT professional when they enter the world of work.
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Lect: 3 hrs.
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| Prerequisite: LAW 122 or Direct Entry
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Course Weight: 1.00
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ITM
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750
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Project Management of IT and T
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This course provides students with an in-depth understanding of the tools and techniques of project management as it applies to information technology and telecommunications (IT and T) environments. Project management skills are critical to the success of IT and T implementation and the course covers project management methodologies, as well as specific techniques in human resources and quality and risk management. The course is based on the industry-standard Project Management (PMBOK) developed by the Project Management Institute (PMI).
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Lect: 3 hrs.
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| Prerequisite: ITM 505
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Course Weight: 1.00
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ITM
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800
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Applied Feasibility Analysis
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This course will examine the methodologies and tools necessary for successful planning, evaluation, implementation and management of information technology. Emphasis will be placed on further developing the skills learned in ITM 700 to identify opportunities to increase the effectiveness and/or efficiency of a business unit's operations, to increase its competitive edge, or to enhance the deployment of human and/or information resources in a corporation. Building on the industry and company analysis project from ITM 700, students will conduct a feasibility study within a client organization to develop or redesign a business information system. The study will identify organizational issues related to introducing new technologies, outline required process re-engineering and provide a detailed systems implementation plan for the recommended solution.
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Lect: 3 hrs.
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| Prerequisite: ITM 700, Antirequisite: AIM 800
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Course Weight: 1.00
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ITM
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805
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Special Topics in IT and Telecommunications
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This course explores advanced telecommunications applications, and is constantly updated to reflect changes in priorities and developments in the market.
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Lect: 3 hrs.
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| Prerequisites: ITM 305 and ITM 400, Antirequisite: AIM 411, ITM 704, ITM 725
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Course Weight: 1.00
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COURSES