Two-factor authentication provides an additional level of security for your Ryerson account. After you enter your username and password to login, you will be asked to enter a pass code. The pass code is generated by an application on your mobile device.
If you have never setup two-factor authentication at Ryerson, please follow these two steps:
On your Android, iOS, or Blackberry device go to the app store, download and install the Google Authenticator app.
(If one of these devices is not available you can purchase a Code Generator - see our How to section below.)
Open the app and tap Begin Setup.
Login to the my.ryerson portal.
Under the ‘Self Service’ module, click on Personal Account.
Under the ‘Security’ section, click on Two-Factor Authentication.
Beside ‘Mobile Device’ click Setup and follow the directions.
(If your mobile device is not setup to scan QR codes, click “Can’t scan the quick response code” and enter the code that appears in the Google Authenticator app on your mobile device.)
Once you have setup your mobile device, check that it is working by entering the six digit number from the mobile app in the code field. Then, press Verify and Save.
For more detailed setup instructions, instructions on what to do if you don’t have a mobile device, and more on two-factor authentication, please visit one of the following links:
setup two-factor authentication with a one-time verification code generator
make sure two-factor protects all the applications you use
login to web applications using two-factor
(you may not have to enter a code more than once every 30 days)
revoke two-factor on a device (for example if it is lost)
More detailed setup instructions are also available.
Do you have questions about how two-factor authentication works? Please visit our 2-Factor FAQs page.