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Eduroam

What is Eduroam?

Eduroam (EDUcation ROAMing) allows students, staff and faculty to access the wireless network at a visiting educational institution simply by using the same connection information (for instance, username and password) as if they were at their home institution. If possible, we suggest that users configure and test Eduroam on campus before using it at a visiting educational institution.

Configuring Your Wireless Eduroam Connection

Select your operating system from the list below for instructions on configuring your wireless connection:

Windows 7
MAC OSX
iPhone/iPad/iPod Touch 
Blackberry

Eduroam FAQ

Where can I access eduroam?

When a user tries to log onto the wireless network of the institution that they are visiting, they enter their credentials from their home institution. At the Ryerson, the SSID they log into is "eduroam". This information is then sent to the user’s home institution where the users's credentials are verified. A confirmation is then sent to the visited institution and the user is granted access.

 

How does eduroam work?

When a user tries to log onto the wireless network of the institution that they are visiting, they enter their credentials from their home institution. At the Ryerson, the SSID they log into is "eduroam". This information is then sent to the user’s home institution where the users's credentials are verified. A confirmation is then sent to the visited institution and the user is granted access.

 

What do I need to use eduroam?

You need a laptop that supports Wi-Fi (eg. 802.11b/g) wireless and an 802.1X supplicant. Also, the laptop needs to use the eduroam SSID. For Ryerson installation instructions, click here.

 

Does eduroam work on different platforms?

Yes. Eduroam uses uniform cross platform standards and works on Windows 7, Windows Vista, Windows XP, MacOS X, IPhone/IPad/IPod Touch and Blackberry.

Is eduroam safe to use?

At the very least, the Eduroam wireless networks implement WPA/TKIP encryption with 802.1X authentication. Note that when using the Internet at a visiting institution, their security measures will apply to you as well. For example, firewall settings may be different making you unable to access sites you may access from home.

 

What are the restrictions of eduroam?

The network restrictions are at the discretion of the institution providing the service. All eduroam sites must provide at a minimum, connectivity for web browsing (HTTP) and VPN (PPPTP, IPSec) access. There is no guarantee that eduroam will provide the same access to resources as the home or visited institution’s standard wireless network.

 

How do I get support for eduroam?

Host institutions are not required to provide support for visiting guest users. Users wishing to use eduroam must obtain support from their home institution. Ryerson users, please contact help@ryerson.ca

 

 

CONTACT THE HELP DESK

Students

Phone icon416-979-5000 x6840

Email iconhelp@ryerson.ca

Maps iconKerr Hall West, Room 71

Faculty/Staff

Phone iconx6806

Email iconhelp@ryerson.ca


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