Each department has a regular paper fax machine.
Repairs to fax line connections are free of charge.
Repairs and service of paper fax machines is done through the manufacturer. CCS does not repair fax machines.
To report a broken fax, please contact CCS Help Desk.
XMediusFAX is a network fax server which lets you send, receive and manage faxes through an internet connection, instead of a fax machine or fax modem.
To access XMediusFAX, you will need your XMediusFAX user ID and password. Your XMediusFAX user ID will be your my.ryerson user ID appended by ryerson.ca, e.g. firstname.lastname@example.org. To get your XMediusFAX password please contact the CCS Help Desk at ext. 6806.
For departmental Common Fax Scanners, download the XMediusFAX client and install the XMediusFAX client. Follow the installation instructions provided here.
Read Downloading & Installing XMediusFAX section to learn about how to download and install XMediusFAX.
|Services Offered||Setup Fees||Monthly Fees|
New physical fax service request (*cost of fax machine is extra)
New XMedius fax service request
Move from physical to digital fax request (*no additional setup fees charged.)
Monthly fees for users who continue to maintain physical & digital (*existing users only. This option is no longer available)
Click here to get more information on how charges are calculated.
Notes regarding costs:
Convenience and Productivity
Better Management of Faxes