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Business Technology Management focuses on the development and management of business technology and leads to a Bachelor of Commerce (B.Comm.) degree. In the program, students learn to clearly define business objectives, identify technology options to meet those objectives, develop appropriate systems, and then implement and manage those systems.
Students who have finished their second year of academic study, and are eligible for their first two four-month work terms, have completed the following courses:
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Business Technology Management co-op students typically find employment in business enterprises (banks, financial institutions private enterprises etc.) and government departments that use information systems or provide products and services in information technology, telecommunications, and multimedia.
The co-op experience includes five, four-month work terms in organizations in Ontario, Canada, and potentially abroad. To get the co-op designation students must successfully complete all five work terms. The first work term begins in the summer following 2nd year studies.
Co-op students should be open to relocating to improve their chances of finding work, as good job opportunities are often available in cities outside the greater Toronto area.
For more information on the Business Technology Management program visit department site www.ryerson.ca/itm/
| YEAR |  Fall |  Winter |  Summer |
|---|---|---|---|
| 1st | SEMESTER 1 | SEMESTER 2 | |
| 2nd | SEMESTER 3 | SEMESTER 4 | Work Term 1 |
| 3rd | Work Term 2 | SEMESTER 5 | Work Term 3 |
| 4th | SEMESTER 6 | Work Term 4 | Work Term 5 |
| 5th | SEMESTER 7 | SEMESTER 8 | GRADUATION |
Technical Support Analyst
Provide 1st and 2nd level technical support on software\hardware technologies to corporate office users and provide assistance on IT Projects as assigned.
Responsible for:
Entering and updating calls in service desk tracking tool
Applying standard global image onto computers/configuring to users requirements
Configuring computers to corporate standards and deliver new machines to users
Upgrading software or hardware as required by users
Troubleshooting Hardware and Software issues
Assisting in the development and maintenance of Service Desk documentation
Deployment of desktops and laptops to the corporate office
Database Administrator
The Database Administrator is an IS position that supports both operational and project-related database activities.
Role Specific Accountabilities:
Daily database system health checks and follow up from DBA team for any issue identified
Facilitate database access requests from end-users
First level database support for end user issues
Creation and tracking of documentation for technical procedures, policies and standard processes
Additional duties as assigned by the Manager - Infrastructure and Operations
Document and validate results with business subject matter experts
Business Analyst
This is an opportunity to work with project team members from multiple disciplines to bring together the business needs and proposed technology solutions.
Assignment opportunities may include:
Acting as liaison between business and technology staff to document business requirements
Analyze, document and recommend changes to process flows
Defining screen designs and report formats
Generating training and user manuals
Generating dialogue flows and systems helps
Documenting implementation strategies
Supporting change management and performance management initiatives
Liaising with technical and internal business clients
Students apply for admission into the co-op program in the first semester of Year 2 (third semester). Admission into the co-op is based on a minimum CGPA of 3.00 (students with a CGPA of at least 2.80 may apply and may be considered for admission if there are places in the program). Evidence of superior oral and written communication skills, and a simulated employment interview to assess employability is required.
How to Apply for Co-op
In the fall term of 2nd year (3rd semester) students will be advised via e-mail of Co-op Information Sessions where they can meet Co-op staff, current students, and the Co-op Faculty Advisor to learn more about the program and application procedures.
The application period for Co-op is now closed.
For more information on application & admission procedures contact the Co-op Faculty Advisor.
If you have questions about academic matters such as: co-op admission requirements, requests for alternate work and academic term sequences, when to apply to get into co-op, grades for co-op work terms, work term reports etc. please contact the Faculty Advisor. | For questions about the job application process, co-op fees, potential employers, typical co-op employment rates etc. contact the Co-op Co-ordinator. | ||||||||||||||||||
Bharat Shah
|  Noha Saab
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