Blackboard Support
Tips for Online Communication
Netiquette - online etiquette
The Golden Rule : "Don't Forget the Human"
If no other Netiquette 'rules' stick, remember this one. It's easy to forget that there is a person on the other side of a message... Behave as though you are talking to people face-to-face - if you wouldn't say something to their face, be sure you don't say it online.
Be aware that there are a variety of people in an online environment of varying races, religions, abilities, and orientations.
Show everyone the same respect that you expect to receive.
During Online Communication
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Be respectful of others' postings, use the names of your classmates
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Be polite when you post: reread your messages before posting or use the "preview" function in the Discussion area.
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React slowly and think about your reply: don't let things escalate into ridiculous situations.
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Do NOT use capital letters: they indicate anger and are considered very intrusive and LOUD.
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It isn't always easy to decode the tone of a message. Try to indicate the tone using descriptive words, or even common internet lingo. For example: use the word <grin> or <joke> or even a "smiley" like this ;-D to indicate that you are joking.
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Always sign your name on a message - people can't always figure out who you are by your email address or screen name!
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Try to speak in full sentences when composing an email. Don't make other people decode your message!
*Remember: You are using a University system, therefore your conduct online must follow Ryerson standards. Action may be taken if there is misconduct in an online course. Please see your instructor or department for details.
Resources
- Netiquette Quiz!
- NetM@nners.com : Netiquette 101
- Business Netiquette International - A good source for business netiquette
Public Computer Usage Tips
The following tips are adapted from the Computer Ethics Institute
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Keep your username and password to yourself. You may be liable for any activities on your account.
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Avoid posting personal and confidential information, i.e. credit card info, phone numbers, etc. on public spaces, unless properly encrypted.
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Don't forget to log out of your account before you leave
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