Please contact your instructor with any questions regarding:

• Whether your course will be using Blackboard
• Any contents of the online course, including materials, quizzes, assignments and posted grades

Please report to your instructor if you cannot access your course shell. They can work with our Faculty Support team to ensure everyone in the class has the necessary access.

Technical Support

Online Mailforms:

• Login Help is provided from the my.ryerson.ca login page
• Student technical support is provided once you are logged into the portal

Contact by Phone or Email:

416-979-5000 ext. 6840
help@ryerson.ca

In Person:

Advisors are available to assist users in:

• KHW71
• Library Information Commons

Advisors will answer software or hardware questions, but they are restricted from doing work for you or from teaching you to use applications.

Operating times vary throughout the school year. Please check the Academic Computing Lab schedule.