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Check your system

Check your system

It is important to check that your web browser is compatible with D2L Brightspace. The following resources can help you to check some crucial areas.

 

D2L Brightspace includes a tool that can check your system to ensure it is compatible with Brightspace.

external,Click here to perform a quick system check.

This tool will check the following:

  • whether your web browser is officially supported
  • that you have JavaScript and Cookies enabled in your browser
  • that your web browser supports rich content editing

When accessing D2L Brightspace from the external,my.ryerson.ca portal, D2L will load into a pop-up window. If you have pop-ups blocked in your web browser, the link to D2L Brightspace will not be able to load.

Locate your preferred web browser below, and click the link for the instructions on enabling pop-ups.

Please note that we recommend enabling pop-ups specifically for external,https://my.ryerson.ca, as opposed to enabling ALL pop-ups, whenever possible.
 

Mozilla Firefox

Google Chrome

Apple Safari

Microsoft Edge

  • external,Block pop-ups in Microsoft Edge
  • Although the instructions are for stopping pop-ups, you can simply turn off the "Block pop-ups" setting.
  • Unfortunately, there doesn't seem to be a way to specify certain sites that are permitted to open a pop-up window.
  • Please note that we do not recommend the use of Microsoft Edge with D2L Brightspace.