Enrollment Services and Student Records
Standing and Grade Appeals
The following instructions are excerpted from the Undergraduate Academic Consideration and Appeals Policy which can be found on the Senate website along with all appeal forms and instructions, the Student Code of Academic Conduct and the Student Code of Non-academic Conduct.
The Policy should be consulted for details and should be considered the definitive source.
For advice on your appeal, please contact the following:
- Full-time undergraduate and graduate program students: Student Issues and Advocacy Coordinator at the Ryerson Students’ Union (416-979-5255 ext. 2322)
- Part-time undergraduate program and Chang School students: Student Rights Coordinator at the Continuing Education Student Association of Ryerson (416-979-5000 ext. 7716).
- All students may contact The Centre for Student Development and Counselling (416-979-5195) or the Ombudsperson (416-979-5000 ext.7450)
It is your responsibility to notify and consult with either the instructor or the teaching or program department/school as soon as circumstances arise that are likely to affect your academic performance (see Section I of the Policy on Academic Consideration). It is also your responsibility to attempt to resolve all course related issues with the instructor and then, if necessary, with the Chair/Director of the teaching department/school as soon as they arise. Failure to do so will jeopardize an appeal.
Grounds of Appeal
Your grounds for appeal must be the same at all levels unless you are appealing on a Procedural Error at a previous level.
Grade appeals: There are five grounds for the appeal of a grade, which are listed on the appeals form: Prejudice; Medical; Compassionate; Course Management; and Procedural Error. You must consult the Undergraduate Academic Consideration and Appeals Policy for the definitions of these grounds. Note that a claim of Prejudice is limited to prohibited grounds as defined by the Ontario Human Rights Code (e.g. race, sex, sexual orientation, disability, etc.). You must consult with the Discrimination and Harassment Prevention Office if filing an appeal on this ground. Appeals on the ground of Prejudice will only be heard if, based upon an investigation by that office, there is a decision that there has been prejudice.
Merit of Work and Recalculation are academic considerations and are not grounds for a formal appeal. If you believe that an assignment, test or exam should be remarked (Merit of Work) or that there should be a reassessment of a grade based on a calculation error (Recalculation), you must have first made the request to the course instructor within ten (10) working days of the date when the graded work was returned to the class. If the instructor did not agree to review the work or did not respond within five (5) working days, you may consult the Chair/Director who should assist in resolving the issue and who may initiate a formal reassessment at the earliest possible opportunity (see section IC of the Policy for more detail).
There is no appeal to Senate on the grounds of Merit of Work or Recalculation. If a requested reassessment was not done, or was not done according to prescribed procedures, the ground for appeal is Procedural Error. If a proper reassessment was done, there is no further appeal.
Standing appeals: In order to appeal a standing you must provide substantial reasons why you should be treated differently from other students.
You are required to submit:
- a typed letter indicating:
- the actions you took to deal with any unforeseen situation which arose during the semester which had a serious impact on your academic performance (Section A). Note that failing to meet the deadlines stated in the Policy for the submission of requests for consideration will jeopardize your appeal;
- the actions you are requesting (Section B);
- your justification for the appeal.
- if applicable, copies of all documents submitted to all appeal levels;
- if applicable, a copy of the appeal you submitted to a previous level and the decision letter you received;
- if applicable, a Student Medical Certificate or a letter from a physician containing similar information accompanied by the student declaration portion of the Student Medical Certificate;
- all documentation supporting your claim including: official death certificates (officially translated if necessary) or other evidence for compassionate claims; course outlines where appropriate; semester grades, where appropriate; and correspondence, if any.
Be specific and clearly present all of your information. You must provide as much documentation of your claim as possible. The better the evidence you present, the stronger your claim. You are required to sign a statement that all documentation is authentic and bona fide, and that all your statements are true. Any fraud will be pursued under the Student Code of Academic Conduct. You must retain a copy of the form you file and all of the documents you attach.
If you are presenting documentation not included in your appeal at previous levels, you must explain why. In addition, the inclusion of any new information presented at the time of a hearing will have to be accepted by the Hearing Panel, and its submission agreed to by both parties. It is, therefore, to your advantage to include all pertinent documentation at the time of submission
Filing an Appeal
A grade appeal must be filed with the department/school that offered the course being appealed (please consult the department/school Handbook for school specific grade appeal procedures). An appeal of a decision of a department/school, or a Chang School Program Director, must be filed in the Office of the Dean of the appropriate Faculty or School if you believe that the decision was unfair in light of the Policy (see Section IIA of the Policy on Grounds for Course Grade Appeal). An appeal of a Faculty-level decision must be filed to the Senate Appeals Committee in the Office of the Secretary of Senate, if you believe that the decision at the Faculty level was unfair according to the Policy (see section IIA of the Policy on Grounds for Course Grade Appeal).
A standing appeal must be filed with your department/school. Since the appeal of a grade may have an effect upon your standing, you must advise of any grade appeals in process. An appeal of a decision of a department/school must be filed in the Office of the Dean of the appropriate Faculty or School. An appeal of a Faculty-level decision must be filed to the Senate Appeals Committee in the Office of the Secretary of Senate.
Clearly state for which term (Fall, Winter, Spring, Summer) and year you are filing the appeal.
Appeal deadlines are found in current academic calendars. Please consult the Significant Dates section of the calendar for your career.
You must specify where you can be reached within the ten working days following the filing of your appeal. Please note that having the response mailed to you will delay your receipt.
Representation and Witnesses
You may be represented by either a lay advocate or legal counsel at a hearing of the Senate Appeals Committee. You must indicate on the form if you intend to be represented or if you intend to bring any witnesses. The complete appeals packet will be forwarded to your representative.
Appeal Resources on Campus
Appeals forms, instructions, Policy, and Code of Conduct are available from Senate.
For advice and information on how to appeal a mark, grade, standing, or a charge of academic or non-academic misconduct, please contact:
Student Issues and Advocacy Coordinator
(416) 979-5000 ext 7350
(416) 979-5000 ext.7451
For advice concerning an appeal on the grounds of discrimination
Discrimination & Harassment Prevention Services
For advice and information regarding a third level appeal:
If you believe your appeal is being handled unfairly, please contact:
(416) 979-5000 ext.7451