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Identity Management and Personal Information

To ensure the integrity of Ryerson student records, all students must be associated with one Ryerson Student ID Number. This Ryerson Student ID Number encompasses all of the students’ academic history, class enrolments and financial information at Ryerson.

To assist Ryerson in maintaining accurate records, students have the responsibility to ensure that Ryerson is informed of any changes or corrections to their personal information. This information may include, but is not limited to the following:

  • Student’s First Legal Name and/or Last Legal Name
  • Home address
  • Mailing address
  • Phone number(s)
  • Date of Birth


Name changes or corrections to Name or Date of Birth may be submitted to the Office of the Registrar Client Services located in the ServiceHub (POD150) using the PDFPersonal Data Change Form.

Note: Supporting Documentation is required for all Name Changes. (See Personal Information Update).

How can I review my Personal Information?
You can review the personal information we have on file, including your first and last name, permanent home and/or mailing address, and phone number, via the Student Center in your RAMSS account.


What is my Primary Name?
Your Primary Name is used on all official University documents, including transcripts, graduation award documents, and class rosters, and must be your official legal name. To make any changes to your Primary Name, you must submit a PDFPersonal Data Change Form and supporting documentation, in person, to Student Records c/o ServiceHub at POD150.


How can I update my Primary Name?

  1. Fill out a Personal Data Change Form.
  2. Ensure that you have originals or certified true copies of the required supporting documentation of your legal name (See the Reasons for Primary Name Change and Required Supporting Documents listed below) and that the updated name/information on your form exactly matches what appears on the documentation you provide.
  3. Submit the form and supporting documentation in person at POD150. Staff will make copies of your documentation and return the originals to you.
  4. Your updated personal information will be entered exactly as it appears on your form and supporting documentation. If you only provide an initial for your first or middle name, it will be followed by a period when updated in RAMSS (e.g. Ethan J. Chan).
  5. It is advisable to check your RAMSS account 5 days after submitting your request to review the updated information for accuracy.


Where do I submit my Personal Data Change Form?
All requests to update personal information must be submitted, in person, to Student Records, c/o the ServiceHub at POD150. Name changes cannot be submitted online through RAMSS, by email, or by fax. For any exceptions, please refer to the FAQ tab.


What are the reasons for a Primary Name Change and what supporting documents are required?
A request for a name change must be supported by originals or certified true copies of two of the following accepted forms of Government-Issued Identification, with at least one being a piece of Government-Issued Photo Identification.

Your personal information will be entered exactly as it appears on the documentation you provide. If you only provide an initial for your middle name, it will be followed by a period when updated in RAMSS (e.g. Ethan J. Chan).

To learn more about certified true copies, please refer to the FAQ tab.


Accepted Supporting Documentation

  • Canadian Passport
  • Driver's License
  • Birth Certificate
  • Canadian Citizenship card
  • Permanent Resident card
  • Marriage Certificate
  • Change of Name Certificate
  • International Passport
  • Certificate of Indian Status


The specific combination of documentation required depends on the reason for the change:

Reason: Spelling correction or addition to your surname or given name
Required Documents:
Option 1: Birth Certificate and Government-Issued Photo ID
Option 2: Passport and second piece of Government-Issued ID

Reason: Change to married surname
Required Documents:
Marriage Certificate and Government-Issued Photo ID

Reason: Return to maiden name
Required Documents: Birth certificate and Government-Issued Photo ID

Reason: Official change to your legal name
Required Documents:
Change of Name Certificate and Government-Issued Photo ID

Reason: Change of name and gender for transgender student
Required Documents:
Ryerson's Statutory Declaration Form, signed by a Commissioner of Oaths.
Note: For complete details and forms, please contact Donna Bell, Manager Student Records, at dbell@ryerson.ca


What name will appear on my Graduation Award Document?

The name that will appear on your graduation award document is the Primary Name on your student record. In order for any name changes to be reflected on your graduation award document, you will be required to submit the Personal Data Change Form to Student Records with appropriate supporting documentation by the published deadline dates for your Graduation and Convocation. See Ryerson University Calendar for applicable significant dates.


What is my Preferred Name?
If you applied to Ryerson through OUAC (the Ontario Universities’ Application Centre), you were given the option to enter your Preferred Name. If you entered a Preferred Name on your application, this is the name you will see on the landing page of your Student Center. Your Preferred Name is not visible to your instructors, will not appear on any official University documents (including class rosters, transcripts, and graduation documents), and cannot be changed after it is received from OUAC.


How can I update my Address and/or Phone Number?
You can update your permanent home address, mailing address, and/or phone number at any time through your Student Center in RAMSS. Detailed instructions are available for changing your address or phone number on the RAMSS Support website.


Forms
PDFPersonal Data Change Form


Questions?

Please refer to the FAQ tab or contact us at transcripts@ryerson.ca

A name change will only be processed for an alumnus who has made an official change to their legal name, and has a Legal Change of Name Certificate. The documentation required if you are a former student wishing to update your Ryerson record to reflect a legal name change is:

Reason: Official change to your legal name
Required Documents: Change of Name Certificate and Government-Issued Photo ID

How can I update my Primary Name as the result of a Legal Name Change?

  1. Fill out a Personal Data Change Form.
  2. Ensure that you have originals or certified true copies of the required supporting documentation of your legal name (See the Reasons for Primary Name Change and Required Supporting Documents question under the Students tab on this page) and that the updated name/information on your form exactly matches what appears on the documentation you provide.
  3. Submit the form and supporting documentation in person at POD150. Staff will make copies of your documentation and return the originals to you.
  4. Your updated personal information will be entered exactly as it appears on your form and supporting documentation. If you only provide an initial for your first or middle name, it will be followed by a period when updated in RAMSS (e.g. Ethan J. Chan).
  5. It is advisable to check your RAMSS account 5 days after submitting your request to review the updated information for accuracy.


Where do I submit my Personal Data Change Form?

All requests to update personal information must be submitted, in person, to Student Records, c/o the ServiceHub at POD150. Name changes cannot be submitted online through RAMSS, by email, or by fax. For any exceptions, please refer to the FAQ tab.


Forms
PDFPersonal Data Change Form


Questions?
Please refer to the FAQ tab or contact us at transcripts@ryerson.ca

What if I’m not able to submit the originals of my supporting documentation with my Personal Data Change Form?

  • In exceptional circumstances where it is not possible to submit originals for required supporting documentation, you may submit certified true copies of the documents (stamped and signed by the issuing institution or notary public). Certified true copies must be accompanied by Ryerson's PDFStatutory Declaration Form for change of name, signed by a commissioner of oaths or notary public.
  • Note: If you do have originals of your supporting documentation, Ryerson will not retain the original documents when you submit yourPDFPersonal Data Change Form. Staff will verify that they have seen the original documents, make photocopies of the originals to use for processing your form, and return the original documents to you immediately.

PDFPersonal Data Change Form
PDFStatutory Declaration Form for Change of Name


What if I can’t deliver my Personal Data Change Form and supporting documentation in person?

  • In exceptional circumstances where it is not possible to deliver yourPDFPersonal Data Change Form in person (for example, you are on exchange, you are a distance education student, or you have graduated and are not living locally), you may submit your form by mail.
  • Personal Data Change Forms submitted by mail must be accompanied by Ryerson's PDFStatutory Declaration Form for change of name signed by a commissioner of oaths or notary public and certified true copies of the required supporting documentation.


Mail your:

  1. PDFPersonal Data Change Form
  2. PDFStatutory Declaration Form for Change of Name
  3. Certified true copies of all required supporting documentation


To:

Ryerson University
Student Records
350 Victoria Street
Toronto, ON M5B 2K3


What if I am no longer a student at Ryerson?

  • A name change will only be processed for a former student if you have made an official change to your legal name, and have a Legal Change of Name Certificate.
  • Submit your PDFPersonal Data Change Form and supporting documentation, including Legal Change of Name Certificate, using the same procedures as current students (listed under the Students tab on this page).


What is a Legal Change of Name Certificate?

  • A Legal Change of Name Certificate is a government-issued legal document that contains the details of all persons involved in the legal change of name, including the former name and new name.


What is a Certified True Copy?

  • Supporting documentation for Personal Data Change Forms must be either original or certified as true copies of the original. A Certified True Copy is a copy (usually a photocopy) of an original document that has been signed and sealed by the issuing institution or a notary public.
  • Generally, this requires submitting both the original and the copy to the notary, who will examine the original and the copy, and then affix their seal and signature on the copy, certifying that it is an original true copy.
  • A scan or photocopy of a document that does not have the sign and seal of a notary public is not a Certified True Copy.


How can I find a commissioner of oaths or notary public?

  • A commissioner of oaths is a person authorized to take your oath or solemn affirmation when you sign an affidavit or a statutory declaration. A notary public is a person authorized to perform legal duties that including certifying documents, witnessing signings, and administering oaths.
  • The Ryerson Law Research Centre offers a free Legal Clinic once a month for Ryerson students. For upcoming clinic dates or more information, please see the Legal Clinic webpage or email lawclinic@ryerson.ca
  • All full-time undergraduate students and all graduate students can also access legal services at no cost through Ryerson Students’ Union. Students can book half-hour appointments with the lawyer, who is on campus twice a week. For more information, please see RSU Legal Services on the RSU website. To book an appointment, contact the RSU Internal Coordinator at info@rsuonline.ca or 416-979-5000 ext. 2325.
  • To find a notary public office located near you, you can search for "Notary Public" using an online directory.
  • There are also many Notary Public offices located near Ryerson in downtown Toronto that can provide this service for a fee.
    Note: this list is not meant to be comprehensive, nor is it an endorsement of any of the notaries public listed.

    Last updated 3/16/2015

     

    • Red Seal Notary – College Park
      777 Bay St at Market Level
      1-888-922-7325
    • Red Seal Notary
      100-25 Adelaide St E
      1-888-922-7325
    • Robert J. Bassermann
      214-120 Carlton St
      416-323-3741
    • David Mrejen
      5700-100 King St W
      416-830-3456
    • Edward Royle & Associates
      510-481 University Ave
      416-309-1970


Other questions? Contact us at transcripts@ryerson.ca