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Financial Services Systems Helpdesk

Our Financial Systems Helpdesk supports the following Financial Information Systems:

1- Oracle -Ryerson's Financial Reporting System
    Oracle- I-Expense
    Oracle- Requisitioning (I-Procurement)

2- Markview- Invoice Approvals


For Student Fees and Cashier Office questions click here

 
 

Ask a Question:

This form is for use by Ryerson faculty and staff only. Ryerson University's Financial Information Systems Help Desk staff will try to e-mail or phone you within 24 hours (during working hours) of receiving your request.

Name  
Email  
Address:  
City:  
Province:  
Postal Code:  

 

If you need assistance with any of the above systems you can e-mail us at:

RUFIShelp@ryerson.ca or call us at ext. 2688.

Our helpdesk hours are 8:00 a.m. - 4:30 p.m.

System Access Forms:

System Access Request FormPDF

Troubleshooting Documentation:

Troubleshooting steps for Oracle Financials and Markview Click Here

Training Documentation:

RU-VPN:

Users accessing oracle or markview from off campus or who are on the academic  network are required to use RU-VPN2 to access the system. RU-VPN2 software is administered by CCS.  Information on downloading the software and getting RU-VPN2 access is available at the following page: RU-VPN2

Rufishelpdesk Contact:

Ext. 2688

E-mail: RUFIShelp@ryerson.ca