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Evacuation of Persons with Special Needs / Disabilities

Evacuation Persons Requiring Assistance

 Ambulatory Assistance

The person in charge of each class, meeting or other activity must:

  • Attempt to recruit volunteer assistance from two helpers for each person who is non-ambulatory.
  • The helpers assist this person to proceed to the nearest safe exit or stairwell on that floor.
  • One helper is to remain with the individual, while the other proceeds to the ground level exit to notify security or the Fire Department. The Fire Department will complete the rescue if required.
  • ELEVATORS ARE NOT TO BE USED, unless specifically operated by firefighting personnel.
  • Area fire wardens notify Security as to the exact location of persons requiring special evacuation, which will be conducted by firefighting personnel.

Visual Assistance

The person in charge of each class, meeting or other activity must:

  • Explain the nature of the emergency quickly and clearly.
  • Guide the person to the nearest safe exit and escort them to the ground level exit.
  • Having reached the street level or other safe area, ask the person whether he/she needs any further assistance.

Hearing Assistance

The person in charge of each class, meeting or other activity must:

  • Explain the nature of the emergency by speaking clearly, slowly or by writing a note to the individual quickly and clearly.
  • Guide the person to the nearest safe exit and escort them to ground level.
  • Having reached a safe area, ensure that the person receives any further assistance necessary.

Community members should assist people who require assistance as necessary.

Contact us

In case of an emergency on campus

24 hours a day, 7 days a week

Contact Ryerson Security and Emergency Services at
416-979-5040 or dial 80 from any internal phone

Security and Emergency Services

Location: 111 Bond Street
Phone: 416-979-5040
Fax: 416-979-5380
Email: security@ryerson.ca

Integrated Risk Management Office

Location: 11th Floor, Jorgenson Hall
Phone: 416-979-5000 ext. 7096
Email: irm@ryerson.ca
Hours: Monday - Friday
8 a.m. - 5 p.m.

Risk Strategy Office

Phone: 416-979-5062