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FAQ Simulatiors Header

We update this section frequently as we encounter new questions regarding the Simulation Training program.

A separate page of FAQ’s for instructors/clients can be found here.



What does a simulator do?

 

 

How do I become a simulator with the ISTC?

How often does the ISTC hire new simulators?

What sorts of skills/qualifications do I need?

Do I get paid for training?

There's a problem with my paycheque. Who do I call?

 

I'm running late for a simulation. Who do I call?

What should I do if an instructor asks me to change my character mid-simulation?

Is it ok for me to call a time-out?

Who should I contact with questions, concerns or feedback?

 

Please review the information below and feel free to contact us if you have any other questions.

 

 

 

 

 


What does a simulator do?

ISTC simulators are trained to reproduce the history, personality, physical and/or emotional state of a particular character in a given simulation scenario. Beyond building the character, simulators must also observe and respond to both verbal and non-verbal cues and track their own emotional responses during the simulation. This is a critical aspect of the other key role of an ISTC simulator - to give each learner specific, behavior-based feedback regarding the experience from the perspective of their character.

 

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How do I become a simulator with the ISTC?

Please download the Simulator application/consent form and forward it to us along with any supporting information you wish to provide (photo, resume, etc.).  We will review it as soon as it arrives and one of our trainers will contact you for an interview if there is a suitable opening available.


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How often does the ISTC hire new simulators?

We hire simulators on an ongoing, “as-needed” basis in order to fill gaps in our existing roster.  We will keep your application on file and one of our trainers will contact you for an interview once a suitable opening/role becomes available. 

We invite you to check in with us periodically if you need to update/add any information to your application file.


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What sorts of skills/qualifications do I need?

Life skills, whatever they may be, are really the key to being a successful simulator.  A lot of ISTC simulators are trained actors but we draw on many aspects of a person’s background and experience when we are casting and training a character for a simulation.   Our clients use simulations to reflect a variety of professional, academic, family and community settings.  Any experience you bring to the program that relates to those areas is valuable.

Giving feedback to participants is another critical piece of an ISTC simulator’s job.  We provide you with the training and support you will need to be as successful giving feedback as you are at assuming a character.


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Do I get paid for training?

Yes.  ISTC simulators are paid for a minimum of 2 hours of training for each new simulation they perform.  Once you have been trained in a certain character/scenario, we do not repeat the training unless we need to make adjustments or address certain issues prior to your next scheduled simulation.


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There’s a problem with my payroll deposit/pay report.  Who do I call?

Please contact the Administrative Coordinator at 416 979-5000, ext. 4802, or by email at istc@ryerson.ca if you have any issues or questions related to payroll.


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I’m running late for a simulation.  Who do I call?

We try, whenever possible, to provide you with the instructor/facilitator’s contact information.  If you cannot reach the instructor/facilitator directly, please contact the Administrative Coordinator by phone and email at 416 979-5000 ext. 4802, istc@ryerson.ca, AND the trainer who booked you for the simulation - Margot Collins, ext. 4805 (margot.collins@ryerson.ca) or Katherine Turner, ext. 4806 (katherine.turner@ryerson.ca).


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What should I do if an instructor asks me to change my character mid-simulation?

We ask instructors to indicate any special instructions for the simulator when they book their simulation.  That way, we can ensure that this information is communicated to you well in advance and any questions you may have can be answered prior to the simulation. 

Acceptable requests from an instructor during the simulation relate primarily to the tone of the simulation.  For example, an instructor may ask you to make your performance a bit more or less intense, meaning you should try to challenge the participants a bit more/less or reveal information less/more readily.

If an instructor asks you to make substantial changes to the scenario, your character’s history or background (e.g. switching in age from 18 to 12, etc.) on the day of the simulation then you are permitted to politely inform them that you were trained to portray the character in a given way.  Let them know that our guidelines state that any special instructions need to be communicated to an ISTC trainer prior to the simulation.  If they insist that they need you to make the adjustments tell them that you will do the best you can but that it may have an impact on the authenticity of the simulation.

Then, take a deep breath and dive in.  The best you can do is try to go with the flow.


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Is it ok for me to call a time-out?

Simulators do not call time outs during a simulation unless it is an emergency.  If you feel ill, or uncomfortable/personally threatened then you may call a time-out in order to communicate with the instructor/facilitator.


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Who should I contact with questions, concerns or feedback?

If you have questions, comments or concerns related to a simulation you’ve been involved in please contact the trainer responsible for that booking.

Any other questions regarding payroll, etc. can be directed to the Administrative Coordinator at 416 979-5000, ext. 4802, or by email at istc@ryerson.ca

 

 

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