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Linying Dong

Linying Dong


Associate Professor






416-979-5000 x 4516

Email Address:


Dr. Linying Dong

Since she joined TRSITM in 2004, Professor Dong has been actively engaged in teaching, research, and services for the Ryerson community. She has developed and taught courses at the undergraduate, graduate, and professional levels, been awarded internal and external funding (SSHRC), and served at various committees including school curriculum committee (school), awards committee (faculty), and RFA executive committee. She has supervised more than 10 MBAs. Currently she is chairing the Professional Affairs Committee, and acts as the faculty advisor for the student groups including ITMSA and WITM. Due to her diligent and committed effort, she was awarded Merit Achievement awards and Dean’s Services Awards. She also won Best Paper Award (AMCIS 2000), Meritorious Award (ISECON 2006), and highly recommended for Awards for Excellence (Emerald 2009) for her publications.


Information Technology Management

Position Currently Held:

Faculty Advisor, WITM & ITMSA

Research Interests

Leadership, IT Governance, IT adoption and implementation, Group use of Social Media, Women Leadership, Top management support, IT governance, IT adoption and implementation, Social media, Group dynamics, Group performance  

Select Research and Professional Contributions

Book Chapters

Ariyachandra , T. and Dong, L., “Understanding Organizational Transformation from IT Implementations: A look at Structure Theory,” Contemporary Issues in Database Design and Information Systems Development, April 2007.

Papers in Refereed Journals

Baskaran, V., Prescod, F., and Dong, L. “A Smart Phone-based Cloud Computing Tool for Managing Type 1 Diabetes for Ontario”, Canadian Journal of Diabetes 39, 200-203, 2015.

Nars, F., and Dong, L. “A Case Study on the Factors Encouraging Proactive Behaviour

in Network Operation Center (NOC) Analysts”, International Journal of Information Systems and Change Management 5(1), 76-95, March 2011

Dong, L., and Mei, E. “How Does a Union Environment Affect Outcomes of an Enterprise System (ES) Implementation? A Longitudinal Case Study”, Communications of SIWN, Vol. 10, pp. 93-100, July 2010.

Dong, L., Neufeld, D., and Higgins, C. “Top Management Support of Enterprise Systems Implementation”, Journal of Information Technology. 24(1), pp. 55 -80, 2009.

Dong, L., Neufeld, D., and Higgins, C. “Testing Klein And Sorra’s Innovation Implementation Model with Large-Scale Information Systems Implementations”, Journal of Engineering and Technology Management. 25(4), pp. 256-268, December 2008.

Osie-Bryon, K., Dong, L., and Ngwenyama, O. “Exploring managerial factors affecting ERP implementation: an investigation of the Klein-Sorra model using regression splines”, Information Systems Journal. 18(5), pp. 499-527, September 2008.

Dong, L. “Exploring The impact of Top Management Support On
Enterprise Systems Implementations Outcomes: Two Cases.” Business Process Management Journal, 14(2), pp. 204-218, January 2008.

Prescod, F., and Dong, L.“Learning Style Trends and Laptop Use Patterns: Implication for Students in an IT Business School,” ISECON Journal, 6(4), pp. 1-13, January 2008.

Dong, L. 2007. “Does A Project Champion Matter? An In-depth Understanding of Champion Impact in a Large-scale IS Implementation,” International Journal of Information Systems and Change Management, 2(3), 279-290.

Dong, L. Sun, H. Fang, Y. , Neufeld, D. 2007. “Leadership Impacts on User Technology Beliefs: An Exploratory Multi-level Study,” Communications of AIS, 19(3), 655-664.

Neufeld, D., Dong, L., and Higgins, C. 2007. “Charismatic Leadership and User Acceptance of Information Technology,” European Journal of Information Systems, 16(4), 494-510.

Fang, Yu., Dong, L. 2007. Going Virtual in the E-world--An Environment-Adaptation Perspective on Organisational Virtuality,” International Journal of Information Technology Management, 6 (2-3), 271-285.

Papers in Refereed Conference Proceedings

Chourasia, S., Dong, L., and Prescod, F. “Cloud Computing Adoption by a Cloud Service Provider: Key Adoption Factors,” Proceedings of the International Conference on IS Management and Evaluation, 2015

Mashayekhi M, Keshavjee K, Boskovic G, Prescod F, Dong, L., Shah B, Guergachi A. “Identifying Prediabetics in Primary Care EMR database and Potential Technological Interventions at the Point of Care,” Proceedings of CDPAC conference, 2014

Dong, L., Prescod, F., Xiang, J. and Shah, B. “Does It Matter If I Knew You before Joining the Group? Investigating the Moderating Impact of Familiarity,” Asia Pacific Conference on Business & Social Science, 2014

Dong, L. Xiang, J., Prescod, F., & Shah, B. “The Impact of Emotion Communication Efficacy via Electronic Mail on Group Performance: A Group Perspective,” ASAC, 2013 June

Howlader, J., Dong, L., and Baskaran, V. “Critical Issues in Achieving Software Quality: A Case Study, IEEE Businss Technology Management,” 2013

Dong, L. 2012. “Effective Collaboration over Advanced Communication Technologies: The Role of Emotional Communication Efficacy” spring World Congress on Engineering and Technology (SCET), Xi’an, China

Dong, L., and Mei, E. “How Does a Union Environment Affect Outcomes of an Enterprise System (ES) Implementation? A Longitudinal Case Study. HICSS, 2010. Hawaii

Ng, R., and Dong, L., “An Information Assurance Framework on Trusted Autonomic Communications”, IEEE on the International Symposium on Electronic Commerce and Security 2008 Conference, Guangzhou, China, August 3-5th, 2008.

Ng, R., and Dong, L., “A Case Study: The Deficiency of Information Security Assurance Practice of a Financial Institute in the Protection of Privacy Information”, The First IEEE International Conference on Ubi-media Computing, Lanzhou University, China, July 15-16th, 2008

Dong, L. and Ariyachandra, T. 2007 “Understanding Organizational Transformation from IT Implementations: A Look at Structuration Theory,” American Conference of Information Systems, Key Stone, U.S.A

Dong, L., Neufeld, D., and Higgins, C. 2007 “Leadership in the Ranks: An Empirical Study of the Impact of Middle and Line Managers under An Enterprise Systems (ES) Implementation Context,” European Conference on IS Management, Leadership and Governance, Winchester, U. K.

Other Articles and Papers

Dong, L. "Looking Back and Looking Forward: A Review of Twenty Years of MIS Research on Privacy" School of Business, Queens' University, 2008

Dong, L. and Middleton, Catherine. “How Usage is Different? Towards a Deeper Understanding of IT Usage under the Context of Internet Technologies,” presented at DIGIT workshop, 2007, Montreal, CA

ITM 100 Foundations of Information Systems
ITM 305 System Analysis and Design
ITM 430 System Design and Implementation
ITM 730 Customer Relationship Management
ITM 700 Strategy and IT Management
ITM 800 Applied Feasibility Studies
ITM 90A/B Graduation Project


MT8511 Operations and Business Process Management


CSZA200 Business System Analysis
Research Funding

TRSM and HK Polytechic Joint Research Funding, Ryerson University, 2014.

TRSM Internal Grant, Ryerson University, 2013.
Ryerson University Incentive Fund, Ryerson University, 2008.
SSHRC CURA, Ryerson University, 2007.
New Faculty SRC Development Fund, Ryerson University, 2005.
Ph.D.   MIS, University of Western Ontario
Honours & Awards
2015 Dean's Service Awards
2007 Merit Achievement Award, TRSM
2006 Meritorious, ISECON

Contact Linying


Associate Professor






416-979-5000 x 4516

Email Address:

Other Faculty Members