Software Installation Tutorial

Software available for download: (Refer to Software Installation Tutorial for E5420 Laptop)

About Us

The TRSITM Learning Edge Helpdesk's mission is to effectively and efficiently support the technological needs of TRSITM students. We aim to provide the highest possible level of user satisfaction and work quickly to resolve all reported notebook problems.

Goals of the Learning Edge Help Desk

• To provide a single point of contact for notebook-related problems within the Ted Rogers School of Information Technology Management. To help TRSITM students use technology to the fullest extent possible through end-user training. To successfully resolve all relevant, reported notebook problems in a timely, professional manner. To maintain the level of technical proficiency and expertise needed to resolve all TRSITM notebook related problems. To provide a current and relevant source of information for notebook-related issues within the Ted Rogers School of Information Technology Management.

• To offer students the most up-to-date information and resources so that they may maintain a higher level of technical efficiency with their notebooks.

The TRSITM Learning Edge Helpdesk is here to support all TRSITM Notebook program students.

For details about the types of services we provide to students, click here.

Contact Information

    Helpdesk Coordinators

        Raymond Wong, Learning Edge Help Desk Coordinator
            Telephone: 416-979-5000 ext.4585
            E-mail: rwong@ryerson.ca
            Location: TRS 2-139

       Helpdesk Contact

            Telephone: 416-979-5000 ext. 4583
            E-mail: edge@ryerson.ca
            Location: TRS 2-139

Hours of Operation

    Monday to Friday: 8:30 am - 6:30 pm

    Saturday & Sunday: CLOSED