Fairness and respect are everyone's concern.
Contact us if you believe you have been treated unfairly, you are not sure what your options are or you need information or advice about a University policy or procedure.
For over 15 years, the Ombuds Office has worked with students, faculty and staff to seek expeditious and fair resolutions to issues, concerns and conflicts at Ryerson that they have not been able to resolve themselves. The Ombudsperson is Nora Farrell, and the Assistant Ombudspersons are Heather McGhee Peggs, Katharina Ploss and Ayesha Adam (on leave 2014).
The essential characteristics of the Office are:
Confidentiality - All matters are kept confidential unless we have express permission for names and/or details to be released.
Independence - The Office and staff operate independently of the University, including all administrative and academic structures and student government.
Impartiality- The Ombudsperson and Assistant Ombudsperson are not advocates for individuals, but are concerned about what is fair for all involved.
Informality - Every effort is made to respond quickly to all matters raised with the Ombuds Office and to make inquiries and provide advice in an informal manner to assist members of the RU community.