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Office of the Ombudsperson - Confidential, Impartial and Independent

Fairness and respect are everyone’s concern.

Contact us if you believe you have been treated unfairly and/or you are not sure what your options are or you would like to discuss how a Ryerson policy or procedure applies to your situation. 

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For over 15 years, the Ombuds Office has worked with students, faculty and staff to seek expeditious and fair resolutions to issues, concerns and conflicts at Ryerson that they have not been able to resolve themselves.The Ombudsperson is Nora Farrell, and the Assistant Ombudspersons are Heather McGhee Peggs, Katharina Ploss and Ayesha Adam (on leave 2014).

The essential characteristics of the Office are:


All information provided to us is kept confidential, unless we have explicit permission for names and/or details to be released and we consider it to be appropriate to do so.


The Office and staff operate independently of the University, including all administrative and academic structures and student government.


We consider all of the information we receive and collect with the highest degree of objectivity. Our ultimate aspiration is to ensure that everyone involved believes their perspectives have been understood and considered and that they have been treated fairly.

All matters raised with the Office of the Ombudsperson are dealt with as expeditiously as possible.

Friday, October 31, 2014 is the Deadline for Winter 2015 Application for admission, re-admission or re-instatement

Principles of good writing support across the disciplines
Monday, October 20, 2014 (12pm)
RU Student Learning Support

Effective academic reading (GSS)
Tuesday, October 21, 2014 (3pm)
RU Learning Support - Free for Ryerson graduate students

Introduction to test & exam prep
Tuesday, October 22, 2014 (5pm)
RU Learning Support - Free for students

Cite it Right: Introduction to Citation Management 
Thursday,October 22, 2014 (5pm)
RU Library: Free workshop for students on tools available for proper organization of bibliographic references

View complete list of News and Events


2012/2013 report cover

The Ombudsperson's 2012/2013 Annual Report to the Ryerson community is now available!



Please provide your FEEDBACK about the Ombuds Office via our Confidential Survey.