The Office of the Vice-Provost Students (OVPS) actively supports Ryerson’s academic plan, Our Time to Lead, and its strategic priority of enabling greater student engagement and success through exceptional experiences.
With a focus on responsiveness and empathy, the vice-provost, students oversees a portfolio of 300 employees who work across three core areas: The Office of the Registrar, and Undergraduate Admissions and Recruitment; Athletics and Recreation; and Student Affairs which includes health and wellness, student learning support, career services, housing, and student life. The OVPS also has responsibility for student conduct and dispute resolution, and sexual violence support and education.
Heather Lane Vetere joined Ryerson as vice-provost, students in 2008 and during that time has overseen transformation across the portfolio including the opening of the ServiceHub, a one-stop shop for students to ask all of their academic administrative questions; the consolidation of student learning supports to one centralized location in the university’s award-winning Student Learning Centre; and the growth of athletics and recreation.
Previously, Heather worked as the director of student housing at the University of Guelph and as dean of students at Victoria College in the University of Toronto. She is a former president of the Canadian Association of College and University Student Services, and was the recipient of their 2012 Award of Honour.
Heather holds a doctorate in higher education administration and student affairs from Bowling Green State University in Ohio.
In 2014, Heather embarked upon a unique project that has garnered recognition across the sector called “The In Their Shoes Project.” By joining a fourth-year fashion design class, and the women’s basketball team, she has been able to develop a greater understanding of experiences of specific groups of students at Ryerson. Learn more by following her blog at intheirshoesproject.ca.
Areas of responsibility