Ryerson mobile

FAQ

• What applications are currently available?
• How do I access Ryerson mobile?
• Does Ryerson mobile store any of my personal information?
• Who do I contact if I have questions about Ryerson mobile?
• Known Issues with Ryerson mobile
• Why do I have to login twice when I use a bookmark saved to my iPhone screen?
• Display Variations
• What's Next?

What applications are currently available?
Ryerson mobile is a suite of mobile applications that make campus living easier and more enjoyable. These services are available on campus on any WiFi enabled device or off-campus on web-enabled smart phones. Wherever you are connected, you will have access to an ever growing range of mobile services.

The current collection of Ryerson mobile applications consists of the following:

	Campus Directory Look up Ryerson Faculty and Staff to find their phone number, email address and office location.  The mobile version allows you to place a phone call by clicking on the phone number, send email by clicking on the email address and find the office location on a map.
	Class Schedule The class schedule allows you to view your class information for current and next semester. Schedules may be viewed by daily or weekly time periods or by course code.
	Library The Library resources link gives you access to a mobile version of the Library's catalogue where you can search for books, place holds, renew books and check your fines.  You can also manage your Library login and barcode.  In the near future, brief research guides related to your courses will be added.
	Find a Computer The Find a Computer option lets you view the real time status of computers available in the Library, Kerr Hall and the Ted Rogers School of Management.  It also provides the status of the 100 laptops that are available for borrowing in the Library.
	Book a Study Room 36 Group Study Rooms in the Library can be booked up to three weeks in advance.  You can also search bookings to find out where your study group is meeting.
	News The News feed option (customizable in the Profile section of Ryerson mobile) allows you to see the top news stories from Ryerson News, Research News, Campus Events and the Library.  Watch for more news feeds being added.
	Campus Map The Campus map lets you quickly find the location of Ryerson buildings.  Select a building from a drop-down menu, and a push pin will be placed on the map to indicate the location.

Top

How do I access Ryerson mobile?
Point your mobile browser to m.ryerson.ca. Login with your "my.ryerson" username and password to access your schedule and profile settings.

Does Ryerson mobile store any of my personal information?
No.  Your "my.ryerson" username and password are used to retrieve your schedule and profile information and to identify you when you make room bookings.  Ryerson mobile does not store any of your personal information.  If you share your mobile device, please remember to log out of Ryerson mobile when you have finished using it.

Who do I contact if I have questions about Ryerson mobile?
If you have questions about Ryerson mobile or have suggestions for additional services, please send an email to rmobile@ryerson.ca . We will respond within 24 hours.

Known Issues with Ryerson mobile

Why do I have to login twice when I use a bookmark saved to my iPhone screen?
If you bookmark Ryerson mobile on your iPhone or iPod Touch and save the bookmark to your main screen, you will find that you need to login to Ryerson mobile twice when you use this icon.  This is a known problem and we are working on a solution.

Display Variations
Due to variations in browsers and operating systems supported by mobile devices, you will find that the display of Ryerson mobile will vary from device to device.  Several sets of style sheets have been designed for Ryerson mobile. The iPhone/iPod Touch and Blackberry each have their own style sheets; all other mobile devices use a generic style sheet.  If you are having problems viewing Ryerson mobile on your mobile device, drop us a note at rmobile@ryerson.ca and we will see what we can do to solve your problem.

What's Next?
These apps are just the beginning. Ryerson hopes to create more mobile apps with your help. If you have an idea for an app or would like to develop one, please drop us a note at rmobile@ryerson.ca.

Top