Students are expected to monitor and retrieve messages and information issued to them by the University via Ryerson online systems on a frequent and consistent basis. Students have the responsibility to recognize that certain communications may be time-critical. Students have the right to forward their Ryerson E-mail account to another electronic mail service provider address, but remain responsible for ensuring that all University electronic message communication sent to the official Ryerson E-mail account is received and read.

Students may communicate with Ryerson and Ryerson faculty, instructors, teaching and graduate assistants and staff in a variety of ways: in person; telephone; letters (either hand-delivered, by regular Canada Post, courier or registered mail) or electronically. Ryerson requires that all official or formal electronic communications from students be sent from the official Ryerson e-mail account.