Ryerson online identity

Before you can use many of Ryerson's online services such as E-mail, the my.ryerson.ca portal and learning system, Ryerson's Administrative Management Self Service (RAMSS), or the central computer labs, you must activate your online identity by completing a series of web forms. To activate your identity go to: www.ryerson.ca/accounts. During the activation process, you will obtain a user name and set your initial password.

my.ryerson portal

The my.ryerson portal (https://my.ryerson.ca) gives you access to systems including the Blackboard learning system, RAMSS and library on-line resources. In addition, using the Self Serve module, you can change your password, view your account information, change your challenge phrase or manage your resources.

Ryerson Email

Your Ryerson email account remains active during any term in which you are enrolled as a full- or part-time degree Ryerson student. Continuing education (Chang School) and Distance Education students are assigned Ryerson email accounts when enrolled at Ryerson.

Ryerson requires that any official or formal electronic communication from students besent from their official Ryerson email account.

Central Computer Labs

Computing and Communication Services operates the following central computer labs:

Four general purpose teaching and drop-in computer labs (KHW-71C, KHW-377, KHW-379 and LIB-393);

Three general purpose drop-in only labs (KHW-71, KHW-71F and LIB-386L);

Other general purpose drop-in systems are dispersed throughout the Library (near the elevators) on floors 5 to 10;

Two specialized labs (KHW-71A and KHW-71B). Access to both of these labs is restricted to students taking courses that are booked in these labs;

KHW-71G is restricted to Faculty of Community Services students.

Central computer labs for general purpose are available for all Ryerson students and they provide access to many software applications. Your school or department may have additional facilities available for your use.

Lab hours vary throughout the year. To learn about lab hours and software available in the labs, go to www.ryerson.ca/ccs/resources/labs

Double Sided Printing in Labs

Double sided printing capability is available in general purpose labs, academic computing and printing labs and classrooms. Double sided printing is available on colour and monochrome printers.

Colour printers are available in KHW-71F, LIB-272 and TRS-3180. Additional information is available at http://ryerson.ca/ccs/resources/printing.

How to reset your my.ryerson password

To reset your password using challenge phrases you previously set, go to: https://rms-web.ryerson.ca/selfserv/passwordLogin.html

If you cannot remember your challenge phrase, an IT advisor can reset your password if you come to the computer lab located in KHW-71 or, at the Library Reference Desk located on the 2nd floor of the Library Building. Please bring a valid photo ID.

Ryerson Wireless

While on campus, students with laptops may connect to the Internet using Ryerson's free wireless service. The service is available in designated Wireless Zones covering most common areas such as student lounges, cafeterias, Ryerson Library and most large open spaces around campus. Students living in residence, ILC or Pitman Hall, may access the Internet from their rooms via ResNet, Ryerson's ethernet (wired) network. Information about wireless is available at http://ryerson.ca/wireless.

Where can I get more information about computing resources?

Detailed information about the various computing resources available to students can be found at the Computing and Communications Services (CCS) website at http://ryerson.ca/ccs.

Computer Help for students

In person assistance is available in KHW-71 and the Library Information Commons. Lab advisors will answer software or hardware questions, but they are restricted from doing work for you or from teaching you how to use applications. You can also send an e-mail to help@ryerson.ca or call (416) 979-5000

ext. 6840.

If you have any problems with the account activation process, ask for help at the KHW-71 Help Desk. KHW-71 is on the lower level of West Kerr Hall.

Free Software

Many software applications are available for Ryerson students free of charge. A list of available software and download instructions are available at the CCS website

Virtual Applications

Virtual Applications (https://vapps.ryerson.ca) provide a secure access to licensed software applications from anywhere you have an internet connection. Using Virtual Applications, you can access software applications without having them installed on your computers' local hard drive.

If you have problems with the account activation process ask for help at the KHW-71 Help Desk. KHW-71 is on the lower level of West Kerr Hall.

Protecting your privacy

Ryerson's IT services will never ask you for your password and you should never provide your password to anyone under any circumstances. If you receive a request to provide your password or other confidential information, do not respond to the request and be sure to report the problem to help@ryerson.ca or call 416-979-5000 ext. 6840.

Securing your computer

A variety of software options are available to secure your computer. To explore best practices, find out about free antivirus software, to learn about firewalls and to access a variety of security documents for various applications, operating systems and mobile devices go to: http://ryerson.ca/ccs

What are the rules about misuse of Ryerson computing facilities?

All users of Ryerson computing resources must follow the rules published in the Student Computing Guidelines.

Misuse of any Ryerson computing resources is an offence. Misuse includes:

Using computers for purposes other than that which you received authorization for.

Accessing, using, modifying, reading, copying or distributing data or programs that are not yours or are not intended for public use.

Using an account other than the one specifically assigned to you.

Not taking reasonable steps to ensure that nobody else knows your password.

Crashing or slowing down the network or computing system.

Interfering with others use of the system.

Stealing, vandalizing or obstructing the use of equipment, facilities or documentation.

Knowingly introducing any computer virus or other disruptive program.

What happens to students who misuse computing resources?

Students may have their accounts suspended and access to the labs revoked. Offences will also be dealt with under the Student Conduct Code. In addition, any tampering with or unauthorized use of Ryerson's computing resources is a crime under the Criminal Code of Canada.