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The Student Guide to Policies and Procedures is produced by the Undergraduate Publications Unit of the Registrar's Office for Ryerson students enrolled in Undergraduate programs. The following is a brief overview of the Registrar's Office. The Registrar's Office (RO) is part of the Vice-Provost Students team and works with students, faculty and staff across campus to enhance the experience of Ryerson students. We provide a wide range of support and administrative services including: assessment of transfer credit; government student loans, work study and award programs; enrollment; fees assessment; grade reporting; academic progression; Undergraduate Calendar and Student Guide publications, curriculum advising and graduation assessment. The Registrar's Office is also responsible for class and examination scheduling. Registrar's Office people are organized into a number of units. These are briefly described below along with contact information. If you need help on any aspect of your Ryerson experiences please let us know. If we can't help you in most cases we will know someone at Ryerson who can. ENROLLMENT SERVICES AND STUDENT FEES Location: POD-64 Phone: 416-979-5136 Web: www.ryerson.ca/currentstudents/essr Enrollment Services and Student fees provides students assistance with course enrollment (add, drop, swap), requisite requirements, term and program withdrawals, confirmation of enrollment, and many RAMSS issues. STUDENT FEES Location: POD-64 Phone: 416-979-5015 Web: www.ryerson.ca/currentstudents/fees_finances Provides co-ordination of tuition fee assessment, accepts fee payments, assists students with understanding of fees assessment, processes applications for refunds, and production of income tax receipts (T2202A).
STUDENT FINANCIAL ASSISTANCE Location: POD-59 Phone: 416 979-5113 Web: www.ryerson.ca/currentstudents/financialaid/ Administers and/or coordinates the OSAP program, loans, bursaries, work/study, scholarship and related financial aid programs.
STUDENT RECORDS Location: POD-64 Phone: 416-979-5136 Web: www.ryerson.ca/currentstudents/essr Student Records produced officially certified transcripts, and provides students assistance with grade reporting and academic progression (Academic Standing, term and cumulative GPA), official name changes, changes to plans or majors, and confirmation of graduation. CURRICULUM MANAGEMENT Location: POD-355 Phone: 416-979-5151 Web: www.ryerson.ca/currentstudents/curriculumadvising/ Advises undergraduate students regarding their outstanding degree requirements including production of the online advisement report. Authorizes course substitutions, directives, challenge credits, letters of permission, and confirms graduation eligibility. TRANSFER CREDIT Location: POD-70 Phone: 416-598-5959 Web: www.ryerson.ca/currentstudents/transfercredits/ Coordinates the assessment of previous post secondary education and the award of Transfer Credit. OFFICE OF THE REGISTRAR Location: JOR-1206 Phone: 416-979-5100 Web: www.ryerson.ca/about/registrar/ Coordinates the units of the Registrar's Office working with the Vice-Provost Students and academic and administrative units across campus to optimize RO activities in support of students and the Ryerson community. RAMSS RAMSS - Ryerson's Administrative Management Self Service is accessed via the my.ryerson portal. RAMSS is the University's official means of communicating information to Ryerson students such as students' timetables, class schedules, fee assessment and payment activity. RAMSS offers a wide variety of real time, self service functions such as adding, dropping or swapping classes, ordering an official transcript, producing an unofficial transcript, address updating, applying to graduate, applying for transfer credits, and running an advisement report (full-time undergraduate program students only). Students may also access their T2202A forms and generate a proof of tuition payment document via RAMSS. If you have any comments or suggestions about this guide, or if you have any questions or concerns that you are having trouble with, please don't hesitate to contact me directly (registrar@ryerson.ca) so that one of our team can follow up. Best wishes for an enjoyable and successful year! Keith Alnwick
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