You are now in the main content area

Services

Service Description
Aboriginal Student Services   Hello! N’it! Ahnee! Tansi! She:gon! Ryerson Aboriginal Student Services provides a culturally encouraging environment and serves as a place to balance academic learning with traditional teachings and culture. We provide specialized services for Aboriginal, Métis and Inuit students on campus and to develop a productive relationship between Ryerson and the Aboriginal Community.
Academic Accommodation Support   Academic Accommodation Support provides confidential services to students who live with disabilities that affect their studies. If you need accommodation, contact the Student Learning Support Reception desk to book an appointment. If you have already registered, you can view and send your Accommodation Letters to professors, schedule tests and exams with accommodations and register for skill-building workshops online. Please visit our website for the full range of programs offered.
Academic Governance and Administration The University is governed by the Senate and the Board of Governors. The Senate consists of 51 elected members including students, faculty, librarians, alumni and 18 non-elected members of the administration, including the Chancellor. The Board consists of students, members of the public, alumni, faculty, and administrative staff. Elections normally take place in the Winter term.
Academic Integrity Office (AIO)   The Academic Integrity Office (AIO) is a neutral office that seeks to promote a culture of integrity and educational excellence at Ryerson. Ryerson’s Policy 60: Academic Integrity applies to all students at the University. Ryerson expects you to display exemplary personal and academic ethics and values. Please read, understand and follow this policy. Please visit the AIO website for definitions, tips on how to avoid academic misconduct and what to do if you are suspected of academic misconduct.
Access Ryerson Access Ryerson is a university-wide initiative with a goal of removing barriers to the full participation of all community members with disabilities. We are committed to transforming Ryerson into a barrier-free leader in accessibility.
Alumni Relations We aim to create a lifelong connection between alumni and the University. We do this by offering valuable services like our discount program, professional development, and volunteer opportunities that allow alumni to stay connected to Ryerson.
external,Archives and Special Collections The Ryerson Archives serves as the institutional memory of the Ryerson community. The Archives appraises, preserves and makes accessible a broad range of primary source materials which provide an administrative, academic, fiscal, legal, social and cultural record of Ryerson University. Special Collections supports the learning and teaching needs and promotes the scholarly, research and creative activities of our community by acquiring and preserving photography, film, rare books, and cultural history objects.
external,Athletics and Recreation The department of Athletics creates opportunities for you to participate in fitness classes, organized intramurals, varsity athletics, open recreation gym time, workshops, seminars and much more. Ryerson has two athletic facilities to serve your needs: the Recreation and Athletic Centre (RAC) and the Mattamy Athletic Centre at the Gardens (MAC). You also receive FREE admission to all Ryerson Rams basketball, hockey, soccer and volleyball home games. Join the loudest student section in Ontario University Athletics and cheer the Rams to victory!
Battery Recycling Centres Campus Facilities and Sustainability recycles all dry cell batteries, cell phones and PDAs. Visit our website for the list of Battery Recycling Centres around campus.
Bicycle Parking To promote bicycle ridership on campus, Ryerson has installed some bicycle posts and racks throughout the campus, which can accommodate 1,000 bicycles. Also, Ryerson has secure indoor bicycle storage located at the rear of 110 Bond Street (accessible from Victoria Lane), with a capacity of 64 bicycles. Ryerson won two awards from the City of Toronto Bicycle Friendly Business Awards for this facility. It has OneCard access for security.
external,Campus Store Our team at the Ryerson University Campus Store welcomes you to our campus and your store. We are a University owned and operated service. Our primary responsibility is to provide textbooks, general book services and academic support to the University community. We also offer a large selection of stationery products, arts and drafting supplies, computer software, Ryerson apparel, school rings and gift items in-store and online.
Career Boost Career Boost is Ryerson's new source for on campus and off campus jobs. The On Campus Program is Ryerson's newly re-branded Work Study program, providing our undergraduate students with hundreds of on-campus paid work experience opportunities each year. Join our program to open a new door to opportunity.
Career Centre The Career Development and Employment Centre plays an integral role in launching you on your path to career success and becoming Ryerson’s “Leaders of Tomorrow”. If you are entering the labour market for the first time or are an experienced worker, the Career Development and Employment Centre offers tools, programs and resources to help you develop effective job search strategies, explore career possibilities and embark on your career journey.
Centre for Student Development and Counselling (CSDC) Professional Counsellors provide individual counselling on a variety of personal, academic and career concerns. Group programs and workshops are offered on a range of topics such as depression, anxiety, assertiveness, shyness, stress, family and interpersonal relationships. All appointments are free for currently enrolled, degree program students and all communication between students and Counsellors is kept strictly confidential within legal guidelines. A copy of the policy on confidentiality is available at the Centre and on the CSDC’s website.
external,CESAR Student Rights Coordinator Advocacy support for students registered in continuing education, distance education, off-campus and part-time degree courses.
Childcare - Ryerson Early Learning Centre The Ryerson Early Learning Centre is the School’s Licensed laboratory child care facility. The ELC is located on the first floor of West Kerr Hall and is a key part of the School’s teaching and learning mandate. The ELC provides an exemplary model of early childhood education in full-day child care and early learning programs for 65 children from age eighteen months to five years.
Collections Services At Ryerson University Collection Services it is our goal to maximize the university’s cash flow and achieve minimal student account delinquency. We do this by dealing with you fairly, while being consistent and firm in our application of university fee payment and collection policies. We will work with you to resolve past due payment issues. We will be professional and accountable in interactions with our internal and external customers with the aim of resolving nonpayment situations before they become unmanageable.
Academic Computing Labs Central computer labs for general purpose are available for all Ryerson students and they provide access to many software applications. Your school or department may have other facilities available for your use. Lab hours vary throughout the year. Rooms with teaching access are available as drop-in labs approximately 50% of the time. Weekly room schedules are posted on the lab doors every Monday morning and online at: external,https://ccs.cf.ryerson.ca/remoteschedule.
Computing and Communications Services Computing and Communications Services at Ryerson University provides efficient, effective services to support the information resource, computing and communications requirements of the Ryerson community. Advisors are available to assist you in Kerr Hall West KHW-71 and in the Library Information Commons.
Conference Services and Lodging Thinking of having your meeting or next conference at Ryerson? Our planning coordinators can help you with the details. Ryerson Conference Services and Lodging offers professional catering and food services for all of your events. You can choose from a wide range of menu options with services provided by our team of friendly and experienced staff.
external,Continuing Education Students’ Association of Ryerson (CESAR) The Continuing Education Students’ Association of Ryerson (CESAR), is a membership driven organization representing over 16,000 students registered in continuing education, distance education, off-campus and part-time degree courses at Ryerson University. The students' union is a member of Canada's national student movement and is proudly Local 105 of the Canadian Federation of Students (CFS) is your students’ union. The Executive and staff work to serve you and improve your student experience by providing you with cost-saving services, advocacy and events.
Convocation The graduation ceremony, known as Convocation, takes place twice a year in the Spring and in the Fall. All information about Convocation is available on the Convocation website.
Curriculum Advising The Curriculum Advising Office offers many services to you including: Academic Advisement Reports, Graduation Assessment, Challenge Credits, Course Substitutions and Directives, Award Document Reissues, Letters of Permission and other Official Letters. For answers to questions about what courses you need to successfully complete your degree, go to the ‘my academics’ section of RAMSS to run an Academic Advisement Report. Visit Curriculum Advising's web page for more information.
English Language Support Is English your second (or third) language? We provide you with free academic skills support including one-on-one sessions, classroom instruction, and online and distance learning modules. We will help you improve your writing, speaking, listening, oral presentation, and reading skills.
Fresh Start Fresh Start is a Student Success Program designed for students who have been ‘Required to Withdraw’ from their program of study. It includes an 8-week skills-building course run by Student Learning Support called Fresh Start Strategies (CIFS 100). The course involves face-to-face sessions, weekly online discussions and online course assignments. In this course, you will explore our academic barriers, and strengths. The course will also give you the opportunity to build skills to move forward. By successfully completing the Fresh Start Strategies course (CIFS 100) and meeting the contract requirements established by your program over two semesters, you are guaranteed reinstatement the following semester.
external,Health and Dental Insurance All full-time undergraduate and full-time graduate students at Ryerson are automatically covered under the Ryerson Students’ Union’s Health & Dental Plan. The Plan offers extended health and dental insurance coverage for one year from September 1 to August 31. Full-time students who start in September are charged an annual fee for the Plan on their Ryerson tuition fee statement. Students who begin in January are charged a pro-rated amount. Coverage for these students is from January 1 to August 31. Visit the website for complete details including eligibility, activation and opt-out information. International Students see University Health Insurance Plan (UHIP ).
Health Promotion Unit We would like to welcome all new and returning students back to Ryerson University for this academic year. Keep an eye out for our SHARP Ambassadors - a group of peer health promoters dedicated to promoting your health and well-being. We invite you to sign up to our social media pages for up to date information on all your Health and Wellbeing needs. Our Health Promotion website provides you with general health information, access our Blog, Facebook and Twitter for new and interesting discussions and join our Student Health and Wellness Organization on ConnectRU to get involved and help make Ryerson Our Healthy Campus. Here’s wishing you a healthy and successful year!!
Human Rights Services A study, work and living environment free of discrimination and harassment.
International Exchange Welcome Students! Students who participate in international education activities not only work towards a degree, but are also act as important ambassadors – bringing Ryerson to the world and bringing the world to Ryerson. Ryerson students who spend time studying or working overseas frequently reflect on the experience as a highlight of their university career. You will gain knowledge of another culture, experience new approaches to your subject and return home with greater insight into the world at large.
International Student Support The International Student Support (ISS) is the home away home for all international students. ISS provides both transformative and transactional support for students’ personal growth. Staff in ISS are specialized in providing immigration advising, transitional and academic and social adjustment support, and student life skills development programming. Visit our bwebsite to learn more about our key support services.
Lockers In September a certain number of campus lockers are administered by some program departments for their students. Please consult your department to find out if they have a locker sign-up process. After the 3rd Friday in September, any lockers that are unassigned and/or are not already claimed by a student are available to all Ryerson students, first come, first served. You do not need to sign-up. You can use the locker until the end of the winter term. You must clean out your locker before May 1. If you want a locker from May to the end of July, please contact the front desk of the external,Ryerson Athletic Centre (RAC). You must show proof of Spring/Summer enrolment. You may only use the locker assigned to you and must provide your own lock. We will remove locks on any unassigned lockers over the Spring/Summer period. You must empty your Spring/Summer locker by August 1. After this date, we will remove the contents and keep it at the RAC for a short time for pick up. To claim your items, you must provide proof of ownership and identification. You are responsible for the contents of your locker. Never leave valuables (for example, laptop computers, wallets, jewelry) in your locker. The university will not take any responsibility for any lost, stolen or damaged items in the lockers.
Lost and Found The campus Lost and Found is run by the external,Ryerson Students' Union and is located in the Student Campus Centre Lobby within the Member Service Office.
Math Support Individual drop-in tutoring, course-specific group tutoring, and facilitated study groups are designed to improve your math skills and support your success in math-related courses across all faculties.
Media Services Borrow portable presentation equipment from Media Services. We provide a selection of digital (projectors, cameras), audio (recorders, microphones, PA systems), video (recorders, players, TVs, cameras), projection (film, slide, overheads) and miscellaneous (flip charts, patch cords) equipment for use in course-related projects. Reserve equipment as soon as you know what equipment you will need. Don't wait until the day before you need it! Visit our website for office hours, booking information and borrowing guidelines.
Medical Centre The Medical Centre is a medical clinic which provides currently registered Ryerson students, staff and faculty, with a wide range of medical services that you would normally expect to receive from your family physician. This includes the treatment of illnesses, such as colds or the flu, to routine examinations like annual physicals and internal examinations. We serve current students, staff and faculty at Ryerson. You must book an appointment to see the doctor.
external,Oakham House Societies Oakham House Societies are community based and focused organizations who aim to promote awareness of, and participation in non-academic, cultural and recreation activities with the overall goal of enriching the cultural experience of Ryerson community members. Adventure Society Improv Society Live Poets Society McClung's Magazine Society Oakham House Choir Ryerson Community Theatre (formerly Oakham Amateur Campus Theatre)
Off-Campus Housing (Housing & Residence Life) Ryerson University partners with Places4Students to provide an off-campus listing service for students. The Off-Campus Housing Registry proudly provides accommodation listings, information and pamphlets on housing options, free telephone for housing calls, free Internet access for housing related searches during office hours, and more. Our knowledgeable staff is ready to answer any questions and assist you in your search.
Ombudsperson The Office of the Ombudsperson is a place for students to raise concerns which they have been unable to resolve themselves. Students can bring forward their concerns in confidence to the Ombudsperson’s office with the knowledge that they will not be disclosed, unless the student provides permission for this to happen. As an impartial office, the Ombudsperson considers the perspective of both the student and the University in all cases brought to its attention. The Ombudperson’s Office is independent of the University, all administrative structures and the student government. Contact us: If you believe you have been treated unfairly, If you are not sure what your options are, or If you would like to discuss how a RU policy or procedure applies to your situation.
OneCard Office The OneCard is the official identification card for the Ryerson University community. In addition to being the single most important piece of ID you possess during your time here at Ryerson it also serves as a convenience card for many of the services available on campus, including the library, printing and photocopying, food purchases, discounts, savings and more.
external,Orientation Orientation takes place the week before the start of classes. The week is filled with fun activities that introduce you to the Ryerson campus, the various programs and faculties, student groups and downtown Toronto. Orientation provides you with the opportunity to make new friends and learn about ething Ryerson has to offer.
Parking Services There are three daily (non-permit) parking facilities: Above ground parking at 300 Victoria Street Garage, Underground parking at 160 Mutual Street Garage and Surface parking at 202 Jarvis Street Lot. Students can purchase a vehicle parking permit online in late August on a first-come-first-served basis. The permit can be used seven days a week and is valid September through April. Spring/Summer permits are for four months (May to August) or two months (May to June or July to August). Parking permits are only available for currently active Ryerson students.
Printing Services Ryerson University offers students a wide range of printing and plotting options on campus. You can print from a lab workstation or from your laptop using Wireless Printing or use the external,RSU’s CopyRITE Printing Service.
RAMSS - Ryerson's Administrative Management Self Service RAMSS is your one-stop for all things academic. Services available include: Class Enrolment/Course Intention, class timetable, academic records, financial information, personal information and more.
external,Ryerson Student Union The Ryerson Students’ Union is YOUR Students’ Union! E full-time undergraduate and all graduate students at Ryerson University are members of the Students’ Union. With over 28,000 members the RSU is here to make sure you get the most out of your experience at Ryerson. The RSU advocates and fights for student rights, builds community on campus through events and by supporting over 150 campus groups and provides discount services to save you money!
external,Ryerson Eats (Ryerson Food Services) Ryerson Eats promotes fresh, wholesome, Ontario-sourced food for our campus community, operating three eateries and several kiosks across the Ryerson University campus. For delicious updates, menus and more, visit us online food.ryerson.ca or follow us @RUEats.
Ryerson Image Centre The Ryerson Image Centre exists for the research, teaching and exhibition of photography and related media. We are an active partner within the academic fabric of Ryerson University, the cultural network of greater Toronto, and the national and international artistic community. We develop rigorous yet inclusive programs for students, faculty, artists, researchers and curators, as well as the general public. The gallery is open Tuesday through Sunday and offers free admission and daily exhibition tours at 2:30 pm. The research centre is open Monday through Friday. Visit our website for hours of operation and for a look at upcoming lectures and events.
external,Ryerson Student Centre The Ryerson Student Centre is the hub for Student life on campus. Student owned, student run and student focused it is a multifaceted building, home to the Continuing Education Students’ Association of Ryerson , CopyRite Printing, Oakham House Conferencing, student group offices and more. It also houses the Oakham Café and the Ram in the Rye Pub.
external,Ryerson Student Emergency Response Team (RyeSERT) RyeSERT is a volunteer-based student group that provides on-site medical coverage at Ryerson events and in all Ryerson residences. We are students with backgrounds as firefighters, paramedics, first responders, lifeguards and those just interested in serving the Ryerson community with a genuine desire to help others.
ServiceHub The ServiceHub in the Podium is an integrated hub of Registrar's services and support including: undergraduate admissions tuition and fee payments enrolment services financial assistance including OSAP administration, bursaries, awards and scholarships, and much more! Client Service Ambassadors are available in-person, on the phone and online to answer your inquiries and support you from admission to graduation.
Student Conduct Office (Non-Academic Conduct) The Student Conduct Officer administers the Student Code of Non-Academic Conduct (see Essential Policy Highlights) and provides advice to faculty, staff and students concerned about the behaviour of a student and disruptive classroom conduct. If you run into difficulties, it is essential that you deal with the situation as soon as possible, particularly situations that affect your academic performance. Unresolved problems generally get worse, and, in some cases, you must deal with certain types of concerns before a specific deadline. Visit the website for advice, resources and contact information.
Student Housing (residence) Why Live in Residence? There are plenty of places to live in downtown Toronto, so why do people choose to live in residence? Residence has lots of advantages over off-campus living. Discover them for yourself in residence at Ryerson! Community. The community that residence provides is one of its biggest advantages over off-campus living. When you move into residence, you move into a building full of students who are all looking forward to meeting new people and making new friends! These new acquaintances, along with our Residence Life Staff, will be your support network as you adjust to university life. Academic Support. You may find university academics challenging at first. In residence, we have staff members to help you succeed! Each residence student has an Academic Link who answers any questions you may have about: classes, enrolments, or how to ace that final exam. School Pride. Living on-campus will immerse you into the residence community and the Ryerson community at large. Whether you are at a residence event, participating in intramural sports, or having a coffee on-campus with a friend, you will feel your Rye Pride start to grow! Security. Toronto is a big city, but it seems a little smaller when you have a safe and secure home to go back to at the end of the day! Our Residence Service Desk staff monitor building access 24/7 to make our residence buildings are as safe as can be. Convenience. Living in residence is easy! Being on-campus, you don’t have to worry about the hassle of commuting; all of your classes are right outside your doorstep!
Student Learning Support Student Learning Support offers a range of services to all Ryerson students who want to develop their academic skills. We offer individual help, group sessions and workshops, academic accommodation letters, assistive technology, English language practice, math tutoring, writing assistance, make-up test bookings, and more. Visit our websiteor come to the 4th floor of the Student Learning Centre, to meet with one of our professional staff.
external,Student Life Programs We want you to feel as comfortable and connected with Ryerson University as possible! Our goals are: support student engagement at Ryerson ease your transition into the Ryerson community promote your leadership training & development Come talk to us if you're interested in playing a more active role in the Ryerson community, if you are looking to take part in our Orientation Week activities, or if you want to know about ways you can enhance your leadership skills.
Study Skills Study Skills and Transition Support helps all students reach their academic potential. Work with a peer learning strategist to develop skills for test and exam preparation, time management, working in groups, giving oral presentations, and exploring different approaches to studying and learning.
external,Tax Clinic Need help completing your tax return? Book an appointment at the RSU tax clinic and let us do it for FREE! The tax clinic is open to all Ryerson students in partnership with the Canada Revenue Agency (CRA) and Certified General Accountants of Ontario (CGAO). A team of trained student volunteers will help prepare your tax return and file it to the CRA on your behalf.
Test Centre Do you need to schedule a make-up test or exam, or require accommodations when taking your tests or exams?  Book your test or exam with the Test Centre.
external,The G. Raymond Chang School of Continuing Education Transform your education and career through The G. Raymond Chang School of Continuing Education, Canada’s leading provider of university-based adult education. The Chang School has nearly 70,000 annual enrolments in 1,500 courses, over 400 of which are offered entirely online to suit your busy schedule. We offer 88 certificate programs – many of which can be completed entirely at a distance – that can help provide the edge you need to secure today’s most in-demand jobs. Our programs provide relevant and career-focused education in Arts, Business, Communication and Design, Community Services, Engineering, Architecture and Science, Gateway for International Professionals, Programs for 50+ and Spanning the Gaps – Access to Post-Secondary Education. Visit our website to learn more.
Transfer Credits You are eligible to apply for Transfer Credits if you completed post-secondary courses at an accredited institution before being admitted to Ryerson. Accepted Transfer Credits affect your program curriculum: allowing you to avoid repeating coursework and graduate sooner.
Tri-Mentoring Are you going into first year? Lots of questions? Not to worry! The Tri-Mentoring Program is here to help with your transition into university. First year students are mentored by upper year students providing support to culturally and linguistically diverse students with adjustment to university and the world of work. Once in the program, second and third year students continue to develop leadership skills and participate in mentoring activities. Third and fourth year students are mentored by professionals in industry.
Tutor Registry Do you need help understanding course content or preparing for tests and exams? Do you have an area of expertise and the willingness to help out other students? Student Learning Support offers a peer-to-peer tutor registry that matches students with a list of tutors.
University Health Insurance Plan (UHIP) All international students studying in Ontario must be covered by a provincial health insurance plan. As a full-time international student you are provided with the mandatory health insurance plan, known as the University Health Insurance Plan (UHIP), that pays for medical services such as seeing a doctor, hospital stays and treatment, exams and emergency services. International students must visit International Student Services (ISS) to ensure that you are enrolled in UHIP. Your UHIP card will also be available at ISS for pick up.
Walk Safe Program This service provides Ryerson's community with a protected escort by security officers or supervisors 24 hours a day to any location on the Ryerson campus, to the Dundas subway or to nearby parking lots off campus. To request an escort, call Security and Emergency Services at 416-979-5040 or by pressing the yellow button on any campus payphone or ext. 5040 from any internal phone.
Writing support Writing Support offers individual writing consultations, workshops, writing groups, and online resources to help you improve your academic writing skills. Improve your ability to organize your thoughts, use references correctly, revise and edit your papers, and build your confidence as a writer. Book an appointment online or drop-in for individual writing support.
external,Zone Learning Zone learning transforms your educational experience at Ryerson. It takes you beyond the classroom and lets you meet and work with students from across the university who are creative, ambitious, and driven by passion. By becoming part of Ryerson’s zone learning network, you’ll get the right kind of support to create, develop, and launch your idea.