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Academic Accommodation Support

For students living with disabilities looking for help with their academic accommodations.

Our friendly, knowledgeable team of accommodation support staff - facilitators, specialists, and administrators – will offer support with academic accommodation and related academic supports and the processes involved with these. Students eligible for Academic Accommodation Support have singular and multiple disabilities, such as learning disabilities, sensory impairments, acquired brain injuries, ADHD, and mental health, medical, and mobility issues.

Students seeking accommodation can contact our main office to register and submit medical documentation. Active students can view their accommodation letters and send electronically to professors, and submit test or exam booking requests online. Learn more by watching these videos or log in for support.



Location and Contact Information

Academic Accommodation Support

Student Learning Centre, 4th floor
341 Yonge Street, Toronto, ON, M5B 1S1

Tel: 416.979.5290

Fax: 416.979.5094


Academic Accommodation Support


Contact our office, by phone 416.979.5290 or email, to schedule a confidential appointment.

Fall 2016 Accommodation Registration, Activation or Change Request: TBD.

Quiz, Test and Final Exam Bookings

To write your test or quiz with accommodations, please submit your booking requests 10 days in advance. Students who miss the deadline must submit an Exceptional Booking Request. Requests are reviewed and approved based on avability of resources. We cannot guarantee you a spot to write, however, we will make every effort to fulfill your request. 

Fall 2016 Final Exam Booking Requests: TBD

Financial Assistance

There are opportunities for students to access funding for disability-related equipment and services specific to their post-secondary studies.

  • Spring/Summer and Summer 2016 Session: Friday, June 10, 2016. 

Evening Appointments

Continuing Education (CE) students: If you require an appointment outside our regular office hours of 9:00am - 4:30pm please contact the Front Desk for arrangements. Tests for evening and Saturday classes will be accommodated.

Academic Accommodation Support

Register for academic accommodations as soon as possible, preferably prior to the start of the semester to ensure your Academic Accommodation Plan is active when classes start. Generally, new registration requests made after our final exam deadline will be scheduled for the following semester.   

Contact the SLS Academic Accommodation Support front desk by phone 416.979.5290, in person (4th floor, Student Learning Centre) or email, to schedule a confidential registration appointment. An SLS Accommodation Facilitator will meet with you to review your disability documentation and discuss and implement appropriate academic accommodations. You can book a registration appointment while you are in the process of arranging documentation or if you think you are living with a disability.

For your Facilitator to understand the nature and impact of your disability, your documentation should be received before the shceduled date of your appointment. If you are waiting for or arranging your documentation, you can still attend the appointment. Your documentation is held in strict confidence.

See documentation requirements below.

Documentation Requirements

Students living with ADHD, Asperger's or a Learning Disability

We require a copy of your current psycho-educational assessment or a neuro-psychological assessment conducted by a Registered Psychologist or Psychiatrist trained to test for and diagnose the condition.

  • The assessment must contain information on the tests administered as well as the scores obtained. Mail, fax, or drop-off the assessment to our office before your appointment.
  • The assessment must be completed within the last 3 years, or at an adult age (>18).
Students living with a Medical or Mental Health Condition, or with Sensory Impairments
  • We require the Disability Assessment Documentation Form to be completed by an appropriate rgistered health care professional (such as a family physician, clinical psychologist, psychiatrist) who is aware of your disability and can assess its impact on your academics. Download or pick up a copy of this form at our front desk on the 4th floor of the Student Learning Centre, 341 Yonge Street.
  • All documentation provided to us must clearly state the full details of the functional limitation(s) of the disability as related to your academic experience while at university.
  • All documentation must be sent directly to our office from the health care professional by mail or fax. A student who brings in the documentation to our office must deliver the documents in a sealed envelope with the professional’s signature or office stamp apperaing over the envelope seal. Your documentation will be treated as strictly confidential.

Location and Contact Information

Academic Accommodation Support

Student Learning Centre, 4th floor
341 Yonge Street, Toronto, ON, M5B 1S1

Tel: 416.979.5290

Fax: 416.979.5094


Academic Accommodation Support

Part of the registration process will involve meeting with one of our Accommodation Facilitators. This will be your main contact and they will get things started. Those eligible may also meet with our dedicated assistive technologist, learning & transition facilitator, and other support staff. And, of course, you have full access to all of the other Student Learning Support programs.

You have to activate your academic accommodations each semester, through our online Academic Accommodation Support system. Your Facilitator will be in contact with you if updated documentation is required for continued registration.



Academic Accommodation Support available to students
  • Personalized Academic Accommodation Plan and ongoing support from Accommodation Facilitators
  • Guidance on the use of assistive technologies
  • RU-Noted – the student note-taking program
  • Learning Strategist consultations
  • Support and approval for applying for the Bursary for Students with Disability Application
  • Access to Accessible Format Materials: students diagnosed with a print disability can request their books in an accessible format. Currently, students can choose to have their books as E-Text (PDF or Word), Books on Tape or CD.  Braille, large print, or DAISY CD are available but may take up to 4 weeks to produce
  • Services for students who are deaf or hard of hearing: Discuss your accommodation needs with our Accessibility Specialist. Services include: Sign Language Interpreters, Computerized Note-Takers and Communication Access Real-time Translation (CART).
  • Research Assistance: Book a one-on-one appointment with the Accessibility Services Librarian

Go to our Online System to view your Letter of Accommodation or Book a Test/Exam.

Forms and Handouts
How to Negotiate Extensions View
How to Send Accommodation Letters View
How to Book a Workshop View

RU Noted

RU Noted: Request a note-taker for your course View
How to Access Notes
RU Noted: Volunteer to be a note-taker View
How to Upload Notes

Bursary for Students with Disabilities (BSWD)

BSWD Information View
BSWD Application 2015 - 16 View
BSWD Receipt Tracking Form View
BSWD Tutor Quote Form View
BSWD Tutor Receipt Form View


Academic Accommodation Facilitator Drop-in Times

To speak with your facilitator, you can connect with them via email or phone, or if you're on campus, you can visit the 4th floor Reception.

For immediate assistance, please contact the front desk at 416.979.5290 or email

Amanda Masterton

Tel:  416.979.5000  ext.6621


Drop-in Hours:

  • Tuesday: 1:00 pm to 2:00 pm
  • Thursday: 1:00 pm to 2:00 pm
Ioanna Agelothanasis

Tel: 416.979.5000 ext.2878


Drop-in Hours:

  • Monday: 1:00 pm to 2:00 pm
  • Wednesday: 10:00 am to 11:00 am
  • Thursday: 2:00 pm to 3:00 pm
Mandy Sandhu

Tel: 416.979.5000 ext.4578


Drop-in Hours:

  • Tuesday: 2:00 pm to 3:00 pm
  • Thursday: 1:00 pm to 2:00 pm
  • Friday: 11:00 am to 12:00 pm
Sarah Kloke

Tel 416.979.5000  ext.4762


Drop-in Hours:

  • Monday: 2:00 pm to 3:00 pm
  • Wednesday: 1:00 pm to 2:00 pm
  • Friday: 1:00 pm to 2:00 pm

Watch these informational videos to learn how to navigate the online system

How to view your schedule

How to book a test/exam with accommodation

How to view your Accommodation Letters

Academic Accommodation Support

You must book a Quiz, Test or Make-up Test with Accommodation 10-days in advance. If you miss the deadline, you must submit an Exceptional Booking Request - see below for the form.

Final Exam Bookings

Fall 2016 Final Exam booking deadline is on TBD at 4:30 pm

Notice of Your Booking

Notification of your test/exam booking will be emailed to you indicating date, start time, and location two (2) days in advance of the scheduled write date. It is your responsibility to confirm this information.

One the Day of Your Test/Exam

On the day of your test/exam, please go to the scheduled location confirmed in your email, approximately fifteen (15) minutes before the start time. Bring your Ryerson student card or a valid government issued photo ID as proof of your identity.

Booking Tips

  • We suggest you submit your bookings as early as possible, even if you don't know the test/exam length (your professor will confirm this info with us).
  • Starting on your exam day, count backwards 10-days, skipping any Ryerson University closures, until you reach 10-days.
  • If there's a change to the start time or date of your booking, an email confirmation is required from your professor to make the change.



How to Book a Test/Exam with Accommodation - Video


Submit an Exceptional Booking Request Form

Exceptional Booking Request for Quizzes, Tests and Exams

Students who miss the deadline to book quizzes, tests, and exams with accommodation must submit an Exceptional Booking Request.

The Test Centre reviews these exceptional requests and approves based on availability of resources. We cannot guarantee you a spot to write, however we will make every effort to fulfill your request.

If you have questions regarding this process, please contact your Academic Accommodation Facilitator.

Academic Accommodation Support


We offer workshops on a variety of topics designed to help you become more familiar with the essential skills necessary for academic success and allow you to build a foundation for academic skill-building.

For our complete list of workshops, download our SLS workshop guide or visit our SLS workshop page.


Academic Accommodation Support

SHIFT and Portage

SHIFT (Students Heading Into Full Time) and Portage are our free holistic transition programs for students with disabilities who are heading into any post-secondary institution in Ontario. These programs offer participants a space to explore possibilities for personal empowerment, and a positive start to their academic studies.

Pre-SHIFT 2016: August 12

The pre-SHIFT orientation day is offered to any student who may benefit from the additional support of an early introduction to the post-secondary environment. A morning and afternoon session will be offered (students only have to attend one of these sessions) in which staff from Academic Accommodation Support will review the schedule for SHIFT, prepare students for SHIFT week, and offer both campus and Student Learning Centre tours. Student Accommodation Facilitators will be available to answer questions about Academic Accommodation Support and transitioning to university.

Both parents and students are welcome to attend. Lunch will be provided at noon for both groups.  

SHIFT 2016: August 15 to August 17

This dynamic program of on-campus orientation activities and workshops is all about connection. Connect to our Academic Accommodation Support unit, connect to the latest in assistive technologies and funding options, connect to learning strategies, and connect to the campus community!

To find out more, listen to an interview about SHIFT 2014 on CBC's Metro Morning to learn more on our transition program, how it helps students with learning disabilities, and the experiences of a SHIFT alumni.

Want to know more? View the 2015 SHIFT Draft Schedule.

Portage 2016: August 18 to August 19

Enjoy a two-day, urban / outdoor adventure to the Toronto Islands and deepen your readiness for post-secondary, your confidence, and your friendships!

Portage is hosted by Outward Bound.


Register for Pre-SHIFT, SHIFT or Portage

For further inquiries about registration and future opportunities with SHIFT, please contact or 416-979-5290.

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