Student Housing Services
Frequently Asked Questions
The following frequently asked questions are mainly for undergraduate positions. If you are applying for graduate positions or the Residence Life Specialist position please contact the main contact in the job posting.
I can’t access the application, what should I do?
What does “Live-in” mean?
What does “Live-out” mean?
How many people are hired for each position?
I don’t qualify for workstudy. Can I still apply?
What's a GPA and how do I find mine?
I don’t know my GPA. Can I still apply?
Do I have to attend all of training?
What’s a Carousel Interview?
What should I wear for the Carousel Interview?
What should I bring to the Carousel Interview?
I’m not available for any of the Carousel times, what should I do?
Does everyone get an interview?
When will I know if I got the position?
What happens if I decline the position?
What happens if I accept the position and then quit?
How much does the job pay?
How will I get paid?
I can’t access the application, what should I do?
Please contact the Student Housing Services office immediately either by phone 416-979-5284, or by email housing@ryerson.ca. Please ensure you include your full name, student number, preferred email address, and the positions you would like to apply for in the message.
The application forms are only for undergraduate positions. If you are applying for a graduate position please send your resume and cover letter to the main contact in the job posting.
What does “Live-in” mean?
“Live-in” means that the position requires that you live in residence for the duration of the job contract dates.
What does “Live-out” mean?
“Live-out” means that you do not have to live in residence to work in this position with Student Housing Services. You can live in the residence, but it is not a requirement.
How many people are hired for each position?
Live-in - Paid Positions
Academic Link (AL) – 13-15 persons
Residence Advisor (RA) – 22 persons
Community Leader (CL) – 5 persons
Graduate Advisor – Activities (GA) – 1 person
Graduate Advisor - Residence Wide Activities (GA) - 1 person
Graduate Advisor – Community Standards (GA) – 1 person
Graduate Advisor – Leadership (GA) – 1 person
Residence Life Specialist - 1 person
Live-in - Volunteer Positions
Ryerson Orientation Crew – Residence Guide (ROC) – tbd
Live-out - Paid Positions
Residence Services Desk Agent – 18 persons
Residence Services Desk Lead – 2 persons
Assignment and Financial Assistant – 1 person
Residence Marketing & Design Assistant – 1 person
Student Housing Advisor – School Year – 4 persons
Student Housing Advisor – Summer – 2 persons
Senior Orientation & Special Projects Lead – 1 person
Orientation Human Resources & Event Management Lead - 1 person
Summer Facilities Advisor - 1 person
Recycling Agent - 1 person
I don’t qualify for workstudy. Can I still apply?
All of the positions with Student Housing Services are non workstudy positions, so you do not have to qualify for workstudy to apply.
What's a GPA and how do I find mine?
GPA is an acronym for Grade Point Average. At Ryerson it is calculated by term as well as an overall cumulative GPA. You should be able to find your GPA in RAMSS. Here's where you can find more information on GPAs at Ryerson.
I don’t know my GPA. Can I still apply?
We will be checking your GPA through RAMSS, so if you don’t know it then it’s not a problem. You can still apply.
Do I have to attend all of training?
Yes. Training is mandatory for all positions and is an integral part of learning your position and building the Student Housing Services team.
What’s a Carousel Interview?
The live-in carousel interview is made up of a number of parts that allow you to demonstrate your skills through various problem solving and interactive activities that focus on programming, communication, counselling and helping, as well as a traditional style interview. You will rotate through the activities in a group and finish with a case study at the end of the carousel interview period. The carousel interview takes longer than a traditional style interview at around 3 hours, but there is a short break and refreshment in the middle.
The live-out carousel interview is made up of a number of parts that allow you to demonstrate your skills through various problem solving and interactive activities that focus on communication, conflict resolution, decision making, as well as a traditional style interview. You will rotate through the activities in a group and finish with a case study/assignment at the end of the carousel interview period. The carousel interview takes longer than a traditional style interview at around 3 hours, but there is a short break and refreshment in the middle.
What should I wear for the Carousel Interview?
This is a professional interview as you are applying for a job, so your appearance counts. As the carousel interview period is longer than other interviews and you will be moving between different locations you’ll want to wear something that is professional, but still allows you to move and feel comfortable.
What should I bring to the Carousel Interview?
You do not need to bring anything with you to the carousel interview. If you feel more comfortable with paper and pen or a bottle of water you can bring those items along, however they are not needed.
I’m not available for any of the Carousel times, what should I do?
You need to get in touch with the main contact on the job posting immediately to let them know of the situation and discuss options.
Does everyone get an interview?
No, not everyone gets an interview. Applicants are pre-screened before the interview period to ensure they meet the base requirements (i.e. GPA requirement) of the position. If you do not meet the base requirements then it would be unfair to you, the applicant, to proceed any further in the hiring process as the fit between you and the position would not work well at that time.
Also, for the jobs that have a limited number of positions and large number of applications then time restraints require that we complete an additional pre-screen based on more specific requirements of the position (taken from the qualification of the job posting). This allows us to identify applicants with the better fit for the position to compete in the interview.
When will I know if I got the position?
Please refer to the important dates section for more information on when job offers will be emailed.
What happens if I decline the position?
If you decline the position then the job is no longer available to you and will be offered to the next best candidate.
If the position you decline is a live-in position you are also cancelling your application for residence and forfeiting your guaranteed space in residence.
What happens if I accept the position and then quit?
If you quit the position you must do so in writing (i.e. email) and send it to the supervisor who offered you the position.
In addition if the position you quit is a live-in position you are also cancelling your application for residence and forfeiting your guaranteed space in residence as well as forfeiting your $400 initial payment.
How much does the job pay?
Please refer to the job posting for the specific pay rate.
How will I get paid?
Ryerson University - Human Resources is the department on campus that sets all of the guidelines for employment at Ryerson. Student Housing Services follows these guidelines and tries their best to help you understand and follow the guidelines as well.
For the majority of positions you will be paid on a bi-weekly deferred payment schedule through direct deposit into your bank account. You will need to provide a void cheque or information from bank on an official bank form about your bank account. You will receive more information regarding submitting banking information if you are hired for a position.
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