Student Housing Services
Telephone / Voicemail
- What's Available?
- How Do I Use My Phone?
- How Much Is Long Distance?
- How Do I Use My Voicemail?
- I'm Locked Out, What Now?
What's Available?
The ILLC and Pitman Hall have a digital telephone in each bedroom with its own private extension and voicemail. Telephone service is set up through the Computing and Communication Services (CCS) department on campus. Fees for phone services and local calls are included in your residence fees. Long distance charges are billed to you on your Student Fee Account.
O'Keefe House is not part of Ryerson's phone network and so you have the option of choosing from a number of outside providers. You can choose to go with a land line or a cell phone. Some local services providers are:
How Do I Use My Phone?
To dial an outside line you must press '9' before dialing the number. In Toronto you must dial the area code, then the phone number to be connected.
For example: To dial Ryerson's main phone line 416-979-5000, you must press 9, then 416, then 979-5000. Once you have dialed these numbers your call will be connected.
When you are dialing a number on campus you only need to dial the four digit extension.
For example: To call Student Housing Services you do not have to dial 416-979-5284, you can dial 5284 instead.
How Much Is Long Distance?
Long distance calls are charged at the Bell Long Distance Basic rate. These rates are available on the Bell website: Long Distance.
How Do I Use My Voicemail?
To access your voicemail you need to press the message key on your phone, (the message key is the second button from the top on the right hand side of your phone.
You will be asked to supply your mailbox. When using your phone your mailbox is your four digit extension.
You will then be asked for your password. The first time you access your voicemail your password will be six digits ‘1 2 + your 5 digit phone extension'. After you have entered this password you will need to change your password to a new six digit password. Choose a six digit password that you will remember. (For your security and privacy your password cannot be 123456)
Once you have changed your password you can access your messages.
For more menu options you can press 8* and follow the prompts.
I'm Locked Out, What Now?
If you enter an incorrect password 3 times you will be locked out of the system.
Contact the Student Housing Services Office. Your password will be reset to the temporary password, 1 2 + your 5 digit phone extension.
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