+ Confidentiality

Who can access my chart or medical file?

Your medical file is kept separate from all other University and academic files. Information about you can not be released to anyone, without your written consent, except when required by law.

How long do you keep my medical file?

We are required by law to keep each medical file for ten years. If you have graduated or are no longer a current patient, your file will be transferred to our archives. Our files are stored in a secure facility located within the Ryerson campus.

I am planning to go to another doctor, how do I get my chart transferred?

If you wish to have your file transferred to another clinic or physician, written authorization is required. You will need to sign a "Medical Release of Information Form" which grants us permission to release your medical file (or any part thereof) to another practitioner. This release of information form can be mailed or faxed to us or alternatively you can drop by the Medical Centre to complete a form. Please be advised that there is a charge for transfer of medical records $25.00 for the first 5 pages and $0.50 for each page thereafter.

For more information, please see the Privacy Statement