Business Management

Biography:

Dr. Tiessen teaches and does research related to international management.  His work on a range of topics–including entrepreneurship, joint ventures, SME exporting, and website localization is linked by a focus on Japan.  This focus is due to his years spent there, and later, his experience working for a Japanese organization in Canada.

Tiessen is doing comparative work on Japanese healthcare.  Why?  OECD Health Data (2009) show that Japan spends just over 8% of its GDP on healthcare, compared to about 10% in Canada and 16% in the US.  Yet in 2007 about 21% of Japanese were aged 65 or over, while only about 13% of Canadians and Americans are in this age bracket.  Japan’s system relies on public finance for more than 80% of its outlays, much more than Canada (70%) or the US (45%).  His research program, conducted with Charles McMillan (York University) and Ryerson colleague Karen Spalding, is looking at hospital level practices in order to better understand these differences.

Before joining the Ted Rogers School of Management in 2008, Tiessen taught at McMaster University’s DeGroote School of Business for more than 10 years.

Research Interests:

International Management, Comparative Hospital Management, Entrepreneurship.

Current Courses:

Strategic Challenges in International Business, Comparative Hospital Management, Research and Communication for Managers

Professional Affiliations:

Japan Studies Association of Canada.  Administrative Sciences Association of Canada.

Selected Publications & Presentations:

McNab, Brent, Brislin, Richard, Worthley Reg, Jenner, Steve, Lituchy, Terri, MacLean, Joan, Munoz-Aguilera, Gustavo, Ravlin, Elizabeth, Tiessen, James H., Bess, Dave and Turcotte, Marie-France. 2007. Culture and ethics management:  Whistle-blowing and internal reporting within a NAFTA country context. International Journal of Cross-cultural Management. 7(1): 5-28. 

Sun, Ying, Chan, M.W. Luke and Tiessen, James H. 2006.  What do employers want? Views of Chinese and Canadian Job Seekers.  China and the World Economy, 15 (6): 107-120. 

Tiessen, James H. 2007.  Long term elder care in Japan and Canada.  Proceedings: Health Care Management Interest Group, Administrative Sciences Association of Canada, Annual.

Tiessen, James H. 2005. Hospital competition and quality in Japan: Lessons for Canada. Proceedings: Health Care Management Interest Group, Administrative Sciences Association of Canada, Toronto, ON.

Tiessen, James H.  SME entrepreneurship: A comparative view. 2007. In Wesson, Thomas, ed., Canada and the New World Economic Order 3e. Toronto: Captus.

Tiessen, James H. 2004. SME international E-commerce activity.  In Gary Madden and Russel Cooper (eds.) Frontiers of broadband, electronic and mobile commerce. Heidelberg, Physica-Verlag, pp. 43-62.

Tiessen, James H., Wright, Richard W., and Turner, Ian. 2001. A model of e-commerce use by internationalizing SMEs.  Journal of International Management, 7: 211-233. (Available http://emhain.wit.ie/~ldoyle/d.pdf)
 
Tiessen, James H. and Linton, Jonathon D. 2000. The JV dilemma: Cooperating and competing n Japanese-North American joint ventures. Canadian Journal of Administrative Studies, 17(3): 203-217. 

Tiessen, James H. and Merrilees, Bill. 1999. An entrepreneurial model of SME internationalization:  Evidence from six cases. In Richard Wright and Alan Rugman (eds.) Research in Global Strategic Management, Greenwich, CT: JAI Press, 7: 131-154. 

Merrilees, Bill, and Tiessen, James H.1999. Building generalizable SME international marketing models using case studies. International Marketing Review, 16(4,5): 326-344.

Tiessen, James H. and Funk, Thomas F. 1993. Farmer bargaining when purchasing machinery and fertilizer:  A study in commercial negotiation. Agribusiness:  An International Journal, 9(2): 129-142.