Technology Support

1. Absolutely no food or drinks are allowed in the computer labs. Anyone who refuses to comply will be asked to leave. Repeat offenders may have their computing privileges revoked.

2. Drop-in users must leave when a class is being taught in the room, or whenever asked to leave by a professor or staff member. Refusal to leave will result in Security being called.

3. Checking of personal e-mail, etc. is allowed within reason, but priority must be given to students who are working on assignments. If the lab is full, staff will ask casual users to give up their seat to others who have work to complete.

4. Before leaving a workstation in any of the Academic Labs, students must delete all files saved to a workstation hard drive and then log off. This preserves privacy and prevents others from using your account.

5. All applications are located under Start->Programs->Applications

6. The main computer help desk for students is located in the 100-seat workroom (3-180). Lab monitors are also available in other labs during drop-in hours - look for the yellow T-shirts that say "Tech Support" on the back.

7. Advisors and lab monitors will not do academic work and are not expected to provide "how-to" assistance with all applications. On occasion, if an advisor knows an application and has time, that advisor may provide some application support. Please do not expect that your application "how-to" questions will regularly be answered. Advisors will not answer questions regarding assignments or projects. Please refer these to your professor, teaching assistant, or department.

8. You must log out of Windows after finishing your workstation session. This prevents others from accessing your lab account, Internet forms, temporary files, etc.

9. When leaving, please collect any garbage and dispose of it in the proper bins, located throughout the building.

10. Help us help you by reporting any hardware/software problems to an advisor or lab monitor so they can be fixed in a timely manner.

Related Information: 

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