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EDUCATION

Ph.D. in Information Sciences and Technology [May 2008]
College of Information Sciences & Technology, Pennsylvania State University, University Park, PA, USA.
Thesis Title: Increasing Regulatory Capacity: The Role of the Region in Shaping National ICT Policy in Southern Africa
Advisor: Dr. Carleen Maitland

M.Sc. (+B.Sc.) in Systems Engineering, Policy Analysis & Management [November 2002]
Faculty of Technology, Policy & Management, Delft University of Technology, the Netherlands.
Thesis title: Internet Service Providers and Technological Mediation: Explaining the Offerings of Broadband Internet Access Services

Exchange Student in Public Policy & Management [Spring 2001]
H. John Heinz III School of Public Policy and Management, Carnegie Mellon University, Pittsburgh, PA, USA.

PUBLICATIONS

Journal Articles
A.F. van Gorp and C.F. Maitland (2009). Comparative research on regional regulators’ associations: A theory-driven path for progress. Telecommunications Policy, Vol. 33, No. 1-2, 41-53.

C.F. Maitland and A.F. van Gorp (2009). Beyond Harmonization: The Role of Regions in Facilitating ICT-Based Development. The Information Society, Vol. 25, No. 1, pp. 23-37.

A.F. van Gorp and C.F. Maitland (2009). Regulatory Innovations in Tanzania: The Role of Administrative Capabilities and Regulatory Governance. Info: the Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, Vol. 11, No. 1, pp. 64-77.

A.F. van Gorp and C. Morris (2008). Serving Under-Serviced Areas in South Africa: The Potential for Wi-Fi Community Network Deployment and the Role of Regulation. Info: the Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, Vol 10, No. 1, pp. 65-78.

A.F. van Gorp, C. F. Maitland and H. Hanekop (2006). The Broadband Internet Access Market: The Changing Role of ISPs. Telecommunications Policy, Vol. 30, No. 2, pp. 96-111.

Refereed Book Chapters
A.F. van Gorp (2006). A Developing Country Perspective on Women’s ICT Adoption. In E.M. Trauth (Ed.), Encyclopedia of Gender and Information Technology, Hershey: Idea Group Publishing, pp.185-190.

E.A. Maldonado, N.A. Pogrebnyakov, and A.F. van Gorp (2006). ICT Policies as a Means to Inhibit Social Exclusion: The South African Case. In E.M. Trauth, D. Howcroft, T. Butler, B. Fitzgerald, and J.I. DeGross (Eds.), Social Inclusion: Societal and Organizational Implications for Information Systems. New York, NY: Springer, pp. 137-150.

A.F. van Gorp, C.F. Maitland, and B.H. Cameron (2005). Scaling the Wall: Factors Influencing the Conditions for Market Entry in the Mobile Data Market. In C. Sorensen, Y. Yoo, K. Lyytinen and J.I. DeGross (Eds.), Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. New York, NY: Springer, pp. 277-291.

Refereed Conference Proceedings
A.F. van Gorp and C.F. Maitland (2009). Regulatory Independence and Wireless Market Development: A Comparative Analysis of Two African Nations. Proceedings of the third IEEE/ACM International Conference on Information and Communication Technologies and Development (ICTD 2009), Doha, Qatar, April 17-19, 2009, pp. 427-436.

D.J. Saab, E. Maldonado, R. Orendovici, L.M. Tchouakeu Ngamassi, A.F. van Gorp, K. Zhao, C. Maitland, and A. Tapia (2008). Building Global Bridges: Coordination Bodies for Improved Information Sharing among Humanitarian Relief Agencies. In F. Fiedrich and B. van de Walle (Eds.), Proceedings of the 5th International Conference on Information Systems for Crisis Response and Management (ISCRAM2008), Washington D.C., USA, May 4-7, 2008, pp. 471-483.

C.F. Maitland, A.F. van Gorp, A. Tarnacha, and J.R. Westerveld (2006). A Multi-Layer Approach to the Study of Inter-Organizational Wireless Infrastructure. In Spencer et al. (Eds.) Proceedings of the Eighth International Conference on Electronic Commerce (ICEC'06). Fredericton, Canada, August 14-16, 2006, pp. 309-318.

C.F. Maitland, N.A. Pogrebnyakov, and A.F. van Gorp (2006). A Fragile Link: Disaster Relief, ICTs and Development. Proceedings of the 2006 International Conference on Information and Communication Technologies for Development (ICTD 2006). Berkeley, CA, May 25-26, 2006, pp. 339-346.

Refereed Conference Papers
A.F. van Gorp and C. Middleton (2009). Fiber to the Home and Competition: Developments in the Netherlands and Canada. The 37th Research Conference on Communication, Information and Internet Policy (TPRC). Arlington, Virginia, September 25-27.

C. Middleton and A.F. van Gorp (2009). How Competitive is the Canadian Residential Broadband Market? A Study of Canadian Internet Service Providers and Their Regulatory Environment. The 37th Research Conference on Communication, Information and Internet Policy (TPRC). Arlington, Virginia, September 25-27.

A.F. van Gorp, L.M. Ngamassi Tchouakeu, C.F. Maitland, D.J. Saab, Andrea H. Tapia, E. Maldonado, R. Orendovici and K. Zhao (2008). VSAT Deployment for Post-Disaster Relief and Development: Opportunities and Constraints for Inter-Organizational Coordination among International NGOs. The 17th Biennial International Telecommunications Society (ITS) Conference. Montreal, Canada, June 24-27.

A.F. van Gorp and C.F. Maitland (2007). The Regulatory Design Problem Revisited: Tanzania’s Pioneering Position in Africa. The 35th Research Conference on Communication, Information and Internet Policy (TPRC). Arlington, Virginia, September 28-30.

C.F. Maitland and A.F. van Gorp (2007). Beyond Harmonization: The Role of Regions in Facilitating ICT-Based Development. The 35th Research Conference on Communication, Information and Internet Policy (TPRC). Arlington, Virginia, September 28-30.

A.F. van Gorp and C.F. Maitland (2007). Regionalization of Telecommunications Regulatory Policy: A Model to Assess Regional Effects on National Regulations. The 57th Annual Conference of the International Communication Association. San Francisco, CA, May 24-28.

A.F. van Gorp and C. Morris (2007). Rural Connectivity through WiFi: Regulatory Challenges and Opportunities in Southern Africa. The 57th Annual Conference of the International Communication Association. San Francisco, CA, May 24-28.

A.F. van Gorp and C.F. Maitland (2006). Regionalization & Telecommunications Policy Harmonization: Exploring the Case of Southern Africa. The 16th Biennial International Telecommunications Society (ITS) Conference. Beijing, China, June 12-16.

A.F. van Gorp (2005). ICT as an Enabler for Humanitarian Relief? An Assessment of Communication and Information Flow in Inter-Organizational Context. The 55th Annual Conference of the International Communication Association. New York, NY, May 26-29.

A.F. van Gorp, C.F. Maitland and H. Hanekop (2004). The broadband Internet Access Market: Market and firm Specific Factors Influencing the Participation of ISPs. The 15th Biennial International Telecommunications Society (ITS) Conference, Berlin, Germany, Sept. 4-7.

A.F. van Gorp (2004). Communications and the Use of ICTs during Humanitarian Crises. Connections 2004: The 9th Great Lakes Information Studies Conference, Toronto, Canada, May 15-16. Mini abstract published in CJILS/RCSIB Special Conference Issue, Vol. 28(3).

Poster Presentations
A.F. van Gorp (2008). Building Embedded Regulatory Autonomy through Regional-National Interactions: Experiences from Southern Africa. The 36th Research Conference on Communication, Information and Internet Policy (TPRC). Arlington, Virginia, September 26-28.

A.F. van Gorp and C. Middleton (2008). A New Wave of Liberalization in Southern Africa? The Role of Converged Licensing Frameworks in Stimulating Communications Market Development. The 36th Research Conference on Communication, Information and Internet Policy (TPRC). Arlington, Virginia, September 26-28.

A.F. van Gorp (2004). Communications and the Use of ICTs during Humanitarian Crises. Connections 2004: The 9th Great Lakes Information Studies Conference, Toronto, Canada, May 15-16. Mini abstract published in CJILS/RCSIB Special Conference Issue, Vol. 28(3).

Reviews
A.F. van Gorp (2006). Journal article Review of “Research on Information Systems in Developing Countries: Current Landscape and Future Prospects”, by G. Walsham and S. Sahay, Information Technology for Development, Vol. 12, No. 1: pp. 7-24, 2006. Published in Computing Reviews, Association for Computing Machinery (ACM). Review #: CR133391 (0708-0811).

A.F. van Gorp and Benjamin Yeo (2006). Book Review of ‘Open Networks Closed Regimes – The Impact of the Internet on Authoritarian Rule’, S. Kalathil and T.C. Boas, Washington, D.C.: Carnegie Endowment for International Peace, 2003. In Journal of Communications, Vol. 56, No. 1, pp. 218-219.

A.F. van Gorp (2004). Book Review of ‘Toward a Political Economy of Culture – Capitalism and Communication in the Twenty-First Century’, A. Calabrese and C. Sparks (Eds.), Rowman & Littlefield Publishers, Inc., Lanham, Maryland, 2004. In Information Technology & People, Vol. 17, No. 3, pp. 339-442.

Reports
C.F. Maitland, A.F. van Gorp, A. Tarnacha and J.R. Westerveld (2004). UMTS/WLAN Integration: End User and Organizational Perspectives. Report to SurfNET. 20 pages.

C.F. Maitland, P. Crehan, A.F. van Gorp, A. Schevchenko, I. Horvath and J. Vergeest (2004). Distribution and Use Plan for e-Engineering Enabled by Holonomic and Universal Broker Services. European Community Project Number IST-2001-34031. 34 pages.

C.F. Maitland, A. Tarnacha, A.F. van Gorp and J.R. Westerveld (2003). The Delft UMTS Testbed and End-user Security Features. NET Institute Working Paper #03-09. 37 pages. (See www.netinst.org)

C.F. Maitland, A. Tarnacha, A.F. van Gorp and J.R. Westerveld (2003). End-User Security in Mobile Telecommunications: Policy Perspectives and a Research Agenda. NET Institute Working Paper #03-10. 14 pages. (See www.netinst.org)

M. Einwachter, A.F. van Gorp, and M. Hilders (2001). Arsenic Mitigation Strategies in North-Jalirpar: An Analysis of Present Water Usage on the Spot and Implemented Solutions Elsewhere. Report to AMRF, Dhaka, Bangladesh. 89 pages.

RESEARCH EXPERIENCE

Ted Rogers School of Management, Ryerson University, Toronto, Canada. January 2008-Present.
Research Fellow
Research project: Investigating trends in the Canadian mobile and fixed Internet communications market; including the influence of policy and competition on Canada’s recent limited growth in broadband Internet rollout.

College of Information Sciences & Technology, the Pennsylvania State University, USA. 2007.
Research Assistant, advisor: Dr. Carleen Maitland
Project manager and research assistant for a National Science Foundation funded study that investigates inter-organizational coordination for the deployment of ICTs by humanitarian relief organizations. The study is part of COHORT (Coordination of Humanitarian Organizations in Relief using Technology), an academic research program that studies coordination practices by relief organizations and the role of ICTs in supporting coordination.

Meraka Institute - African Advanced Institute for Information and Communication Technologies, South Africa, May - December 2006.
Research Associate
Member of the First Mile First Inch international project team with partners from South Africa, Angola, and Mozambique, that aims to develop models and technology to increase access to ICTs for development. Identified regulatory frameworks in southern Africa and bottlenecks for WiFi community network deployment by small organizations. Data collection through interviews and document analysis.

College of Information Sciences & Technology, the Pennsylvania State University, USA. August 2003 - August 2005.
Research Assistant, advisor: Dr. Carleen Maitland
Prepared literature reviews, collected and analyzed data for a number of projects, including (1) market entry of application developers in the U.S. mobile Internet market, (2) a UMTS-WLAN at Trial Delft University of Technology that investigated inter-organizational implementation challenges, (3) E-Hubs: Online Engineering Services, a European Commission funded project that, in partnership with 10 European and South American partners, designed an online engineering services platform; and (4) the Delft UMTS Testbed, which explored end-user security features.

TEACHING EXPERIENCE

Instructor, The G. Raymond Chang School of Continuing Education, Ryerson University, Toronto, Canada. Winter semester 2009.
CITM 102: Introduction to Business Information Systems to a group of 50 Continuing Education students.

Instructor, Ted Rogers School of Information Technology Management, Ryerson University, Toronto, Canada. Fall semester 2008.
ITM 102: Introduction to Business Information Systems to a group of 100 first year Business Management students. The course is the introductory, and only required course for Business Management students regarding information technology.

Teaching Assistant, College of Information Sciences & Technology, the Pennsylvania State University, USA. Fall 2005 - Spring 2006.
IST 301: Information & Organization: The course provides an overview of organizational structures and functions, and the role of information processing within organizations.
IST 302: IT Project Management: The course introduces basic concepts and practices of project management
IST 444: Advanced IT Professional Services: The course explores methods, tools and techniques for consulting and professional service organizations in the information and communications industry.
* Responsibilities for all courses included providing a number of lectures, grading, classroom management and holding office hours.

Guest Lecturer, College of Information Sciences & Technology, the Pennsylvania State University, USA
IST 442: Information Technology in an International Context, 2007. "The Role of Regulation in Wireless Market Development: African Experiences". Fall 2008
IST 445H: Globalization Trends and World Issues, 2007. Discussion of Thomas Friedman’s The World Is Flat & Technological Determination vs. Social Shaping of Technology. Fall 2008.
IST 541: Qualitative Research in Information Sciences & Technology
"Telecommunications Regionalization in Southern Africa: An Institutional Analysis of SADC’s Influence on Wireless Market Development". Spring 2007
"A Case Study Approach to Researching Policy and Market Developments in Southern Africa". Spring 2006

Undergraduate Research Supervisor, the Pennsylvania State University & Ryerson University
* Supervision of undergraduate research assistants for a study on the Canadian broadband and communications market. Ted Rogers School of Information Technology Management, Ryerson University. Summer and Fall 2008.
* Supervision of a team of three undergraduate students for an independent study on market entry for mobile applications developers. The team tried to commercialize a mobile application suite previously developed. College of Information Sciences & Technology, the Pennsylvania State University. Fall 2004.

OTHER EXPERIENCE

Arsenic Mitigation and Research Foundation (AMRF), Dhaka, Bangladesh. August 2001 – October 2001
Research Intern
Conducted interviews to study (1) people’s awareness about the dangers of drinking arsenic contaminated drinking water, and (2) people’s perceptions about implemented safe drinking water solutions. Resulted in recommendations for use of safe drinking water solutions, presented to BRAC, Bangladesh’s largest development NGO.

“Techniek Bedrijven”, Dutch national career networking event for students from engineering universities and colleges. May 1999 – December 1999
Organizer of the event (with over 80 attending companies) with six fellow students
Organized company case studies, presentations and workshops, plus general acquisition of participants (companies).

AWARDS

* Africana Research Center student award for dissertation research support, 2006
* Delft University of Technology travel grant for travel to internship in Bangladesh, 2001
* Delft University of Technology grant for student exchange at Carnegie Mellon University, Pittsburgh, PA, USA (including CMU tuition waiver and travel funds), 2001

ACADEMIC SERVICE

Reviewing
* Government Information Quarterly (2009)
* The International Conference on Information Systems for Crisis Response and Management (ISCRAM)¬ Conference track on Humanitarian Actions and Operations (2009)
* The Annual Meeting of the International Communication Association; division of Communication & Technology (2009)
* New Media & Society (2008 – present)
* The 18th Information Resources Management Association International Conference (2007) (Program Committee)
* ACM Computing Reviews (2006)
* The Gender and Information Technology Encyclopedia (published in 2006)
* The first ‘I-Conference of the I-School Community’ (2005)

Other
*Elected Symposium Chair of the First Information Sciences and Technology Graduate Student Symposium on “Information Technology in a Globalizing World” (2006)
*Active & founding member of the Graduate Student Association of Information Sciences and Technology (GIST) (January 2005 – December 2007)

PROFESSIONAL MEMBERSHIP

*International Communication Association
*Association for Information Systems

REFERENCES

Available upon request