The installation procedure of the keyboard is similar to that of the mouse. See above for installation instructions. The following tips may help you diagnose some of the most common keyboard problems.

Keys Type Odd Symbols or Letters

To solve this dilemma, do any of the following:

• See the section "Using Special Characters and Symbols" earlier in this chapter, and be sure that the language selected in Windows 95 is English (United States) or whatever language you want the keyboard to be typing in.
• Check the font selection in your application to be sure that you haven't selected a symbol font like WingDings or Symbol. Try selecting Times or Arial and see if the problem is fixed.
• If the problem happens only occasionally and only with a few keys, the keyboard itself may be bad. Borrow a keyboard from a friend or buy a cheap spare at the store. Plug it in and see if it works. If you get the same problem, your trouble may be in the PC itself, not the keyboard, and the PC will require professional service.

Arrow Keys Type Numbers Instead of Moving the Cursor and Number Keys Move the Cursor

Look for the light that indicates the Num Lock on your keyboard. When this is lit, the numeric keyboard is in number mode and is used like a 10-key calculator. When the light is off, the numeric keypad is used for the arrow key movements indicated on the keys.

The Keyboard or PC Won't Stop Beeping

There's a key stuck somewhere. If there is an application running, look to see if the same letter or number is filling the screen. The key may be jammed, broken, or so dirty underneath that the contact is jammed shut. Try cleaning the keyboard and restarting the PC.

I Get a Message That Says Keyboard error or Keyboard missing When the PC Boots Up and Then Nothing Happens

Try any of the following:

• Check first to be sure that the keyboard is plugged in correctly.
• Your keyboard and mouse may have similar plugs and connectors. Check for an icon on the computer case or a description in the computer manual showing which plug is the correct one for the keyboard, and be sure it is in the right plug.
• Turn off all power to the PC, wait a few minutes, and then restart it.
• Borrow a keyboard from a friend or buy a cheap spare at the store. Plug it in and see if it works. If you get the same error, your problem is in the PC itself-- not the keyboard-- and the PC will require professional service.