You can use the Academics section of the student centre tab to drill down to answer questions about the student's academic status.

Note:

There is also more information available on the student's academic record on the academics tab. See the Academics job aid for details.

The Academics section of the Admin Center tab has three quick-links:

• My Class Schedule – to view at the weekly schedule for this student. This is exactly the same as what the student sees.
• My Shopping Cart – to view the student's Shopping Cart. You can use this to look for any enrolment errors that the student may have encountered. This will help you understand what the student tried to do so you can deal with it appropriately.

  The Shopping Cart will look exactly the same as what the student sees, but you cannot:

  • Add or delete courses from the Shopping Cart
  • Enrol in courses

Note:

If you need to enrol a student in a class, you can to this from the Quick Enrolment link on Academics tab. See the How to Enrol a Student in a Class job aid for details.

• Probationary Contracts – to view a student's probationary contract.

The other academic drop-down list has a list of other academic items that you can use in resolving a student's problems.

• Academic Requirement – to view the student's Advisement Report. See the How to View an Advisement Report job aid for details.
• Course History – to view a list of courses that have been taken, are currently in progress or transferred from another accredited Ontario institution.
• Grades – to view the student's grades for a specific term.
• Transfer Credit Report – to view the student's Transfer Credit Report. See the How to View a Transfer Credit Report job aid for details.

The schedule of classes that the student is enrolled in is shown for the current term. To view how the classes fit into the student's weekly schedule► click the weekly schedule link beneath it.

On the right is a collection of key information regarding the student's academics, including:

• Holds – a list of any outstanding fees and/or other obligations to Ryerson – monitory or otherwise. These holds could prevent the student from successfully enrolling in a class.
• Checklist – a record of actions that the student has taken regarding their graduation.
• Enrolment Dates – a link to get the key dates for enrolment.
• Exams – a link to learn more about the exam schedule for the current term.
• Course Intentions – links to learn more about the course intention process including steps to enrol using Search by My Classes Offered.
• Academic Information – links to learn more about the Advisement Report, transfer credits and applying to graduate.

To find out more about any of these, click the relevant link.

You can use the Student Fees section of the student center to view details of a student's account and answer any questions that they may have. Students may need some help interpreting this information correctly.

The Student Fees section of the Student Center tab shows the account balance – debit or credit. It has one quick-link:

• Account Inquiry – to view the details of the account. See the How to Inquire on a Student's Account job aid for details.

Note:

Students may contact you if they are having problems printing their Account Statement or their T2202A tax slip. This may be due to the pop-up blocker being turned on. Have them turn off the pop-up blocker and try again.

You can use the Personal Information section of the student center to answer questions about the Contact Information that is on file at Ryerson for the student.

There is one link in this section of the Student Center:

• Demographic Data – to view at the demographic information, such as National ID number, ethnicity, citizenship driver’s license Information and Visa / permit type and country for this student

Note:

There is also more information available on the student's personal record on the general info tab.

You can use the Admissions section of the student center to answer questions about the status the student's application or print an application for admission form.

There is one quick-link in this section of the Student Center:

• Apply for UGRD Admission – to print an application form used to apply for admission to Ryerson.

Note:

There is also more information available on the student's admissions and EP tests on the admissions tab.