You are now in the main content area

COVID-19 and Online Learning Update: 

Due to Ryerson's response to COVID-19, all AAS programs and services are currently being offered remotely. Refer to relevant sections of this website for specific updates to our processes.

Student FAQ

Incoming Students

You can begin the registration process as soon as your Ryerson online identity (including your Ryerson email) is activated, generally one month prior to the first day of classes. For more information, visit Student Accounts.

We encourage you to start the process as soon as possible, after you have a Ryerson email address. 

Visit for more information. 

Sign up for Ryerson’s SHIFT program: our free summer program offering everything you need for a smooth transition to university. This 5-part summer transition program provides the tools and skills for students with disabilities to succeed in both online and in-person classes. Learn about the accommodation process, hear from current students, and practice strategies for success.

See for more information.

Every summer, we run parent seminars as part of our SHIFT program. The SHIFT program is designed to support students with disabilities in their transition to university. Parent sessions review university-wide supports, discuss the differences between high school and post-secondary education, and explore your role in supporting your student to make a smooth transition to Ryerson. 

Registration is available in June and seminars run in July and August. Visit SHIFT for more information.


Registering with AAS is a 3 step process:

  1. Complete the AAS Intake Form, including submitting documentation
  2. View the short AAS Orientation Video
  3. Book and attend your registration appointment

To begin, visit

Different disabilities require different documentation for registration. While an Individualized Education Plan (IEP) can be submitted as part of your supplemental materials, it is not appropriate documentation for registration with AAS.

To identify what documentation is needed for your specific disability, use google formour interactive documentation tool., external link, opens in new window

You will receive an email approximately 1-2 weeks after submitting your Intake Form and documentation, providing you with a link to book an appointment or requesting more information for your intake file. To ensure a smooth registration experience, we take a look at each file to make sure it is complete before you book an appointment,

In the meantime, make sure you watch the AAS Orientation Video, external link to learn what to expect and how to prepare for your appointment.

Our registration appointments fill up quickly, especially at the start of each semester. Check the booking system once per day, as we upload new appointments as soon as availability allows.

If you require accommodations before there is an available appointment due to a course evaluation, email to discuss your options.

Absolutely not: your registration with our office is confidential and will not be indicated on your transcript. We do not disclose any information to other schools, employers, or professional associations. 

We keep all of your documentation, including medical information, on a secure platform. We do not share any details about your registration with our office, or your accommodations, without your consent.

The AAS registration period generally ends just before final exams each semester. If you have missed the registration deadline, we suggest submitting your intake package so you are ready to register once we begin the next term. 

If you are struggling in your courses due to disability, medical, personal or other impacts, the university has a variety of options available. Connect with your department/program’s Academic Advisor to explore the appropriate possibilities for your situation, including eligibility for Academic Consideration.

Managing Accommodations

An accommodation “letter” is simply the version of your accommodation “plan” that you send to your instructors to let them know about your needs. It includes all the accommodations you require for that course, but no medical information or your disability diagnosis. 

You “activate accommodations” each semester by using the AAS Student Portal to send your letters to your instructors. That’s it!

You need to send your accommodation plans to your instructors every semester that you are enrolled in courses. Visit the AAS Student Portal to send your accommodation plan.

To book an accommodated test/exam, visit the AAS Student Portal and click "Book a Test". Pay specific attention to the booking deadlines every semester. Visit the Test Centre for current dates.

Email your Student Accommodation Facilitator or visit during their drop in hours.

Not sure who your Student Accommodation Facilitator is? Email 

Email your Student Accommodation Facilitator or visit their drop-in hours to let them know the situation. Alternatively, you can simply copy them on the emails to your instructor.

Visit Contact to find your Facilitator’s email address. Not sure who your Student Accommodation Facilitator is? Email

For a quiz. midterm, or test: complete the Exceptional Booking Request Form, external link. You must complete the form two (2) weekdays prior to the test date, and The Test Centre will try to accommodate you based on resources available. The Test Centre cannot guarantee your request will be approved.

For final exams: submit the Exceptional Booking Request Form, external link. Exceptional bookings are not guaranteed and the form is only available for 5 days after the final exam booking deadline.

Programs and Services

For support with RU Noted: Peer Note-taking, email

Our learning strategy and assistive technology appointments fill up quickly, especially around midterms and exams. We advise students to book any available appointment, even if it is a few weeks away. 

In the meantime, attend STRIVE, our weekly drop-in program for learning strategy and assistive technology support.

Financial Support

In order to be eligible for government financial support programs for students with disabilities, you must prove that you qualify for OSAP. You do not need to accept the loan portion of your OSAP funding in order to receive BSWD approval. You can decline the loan portion of OSAP by selecting the “grant only” option on your OSAP account once your OSAP eligibility has been determined.

Meet with your Student Accommodation Facilitator as early as possible to get your BSWD paperwork in order for the start of term. It takes approximately 4 weeks to process your application after AAS has verified its completion and accuracy. Peak periods may result in short delays in assessing your application. 

Once your BSWD application has been submitted to the Student Financial Assistance office, they will contact you using your Ryerson email to advise you if the funding has been approved. They will also provide further information about funding details and limits, how to access the bursary funds, and major dates/deadlines.

If you receive a different amount than you expected, contact the Student Financial Assistance Advisor listed in the email you received from their office.

You cannot keep the funds if you do not provide receipts as proof of purchase for the equipment/services approved on your bursary application. For specific consequences related to your situation, contact Student Financial Assistance.