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COVID-19 Updates for Undergraduate Applicants

In an effort to preserve the health and well-being of our community members, Ryerson University has closed in-person and telephone services. We are committed to doing our part in slowing the spread of COVID-19. Support for students and applicants with inquiries remains our top priority and our support services are being provided online. Every effort will continue to be made to ensure that our business processes support our applicants during this unprecedented time.

You may be concerned about the closure of your school or testing centre and we understand that flexibility is in order. Please know that contingency plans have been put in place and applications for admission continue to be assessed.

We ask all applicants to continue to monitor their Choose>Ryerson applicant portal and the Ryerson Admissions website for official communications and updates from Ryerson.

Frequently Asked Questions for Undergraduate Applicants

General Admissions Questions

Effective Wednesday, March 18, 2020 until further notice, Ryerson University has shifted to an essential services model on campus. Undergraduate Admissions and the ServiceHub have implemented remote working procedures to ensure the safety of our students, staff and community, and to ensure that processes are continuing. Support for students and applicants with inquiries remains our top priority and our support services will be provided online.

Your Choose>Ryerson applicant portal and RAMSS remain active for communications, document upload and English proficiency test information. If you need assistance please continue to use the help options outlined on the relevant web pages.

We are receiving regular updates from English proficiency testing organizations, school boards and ministries of education about closures, postponements and cancellations. Additional documentation is not required from applicants.

Yes, applications are still being accepted for most programs. Visit our Programs Accepting Applications page for further details.

We are actively reviewing applications and issuing admission decisions. This activity will continue as normal. Please monitor your Choose>Ryerson applicant portal, opens in new window for admission decisions and other communications.

At this time, applications for admission for spring 2020 continue to be assessed.

Current High School Applicants (OUAC 101 Applications)

We will continue to work with schools, boards, counsellors, the Ontario Universities’ Application Centre (OUAC) and all other partners to ensure that we receive the necessary information to support and process applications.

Mid-term grades will be received and reviewed as they are available. We will work with the schools and the OUAC to ensure that applications continue to be processed through the closures. Please follow updates from your school and the OUAC so you are aware of any/all changes.

Current High School Students Outside Ontario (OUAC 105 and Common Applications)

We understand that you may not be able to meet our deadlines and we will strive to be as flexible as possible. You should submit the requested documents as soon as they are available and watch for further communication from our office.

Current University and College Students (OUAC 105 Applications)

If you have a transcript in your possession you can upload it via your Choose>Ryerson applicant portal, opens in new window. Alternatively, you can upload an unofficial transcript from your institution’s student portal (you must ensure it includes all current and previous courses, grades and academic standing, as well as your full name and the name of your university or college). Transcripts for Ontario colleges and universities, and some out-of-province institutions, can also be requested electronically through the OUAC, external link, opens in new window.

You can upload an unofficial transcript via your Choose>Ryerson applicant portal, opens in new window. Transcripts for most Ontario high schools can be requested electronically via the OUAC, external link, opens in new window.

Current Ryerson Students (Undergraduate and the Chang School of Continuing Education)

Your academic transcript from Ryerson is not required. Undergraduate Admissions will obtain grades for courses completed at Ryerson from Enrolment Services and Student Records.

We will continue to review your application and will be as flexible as possible with deadlines related to course or program completion.

All non-academic requirements will continue to be assessed. Programs with in-person non-academic requirements (e.g. interviews, auditions) are making alternate arrangements for applicants. Please check your email and voicemail for communications from the department(s) regarding your next steps, and continue to monitor the communications posted in your Choose>Ryerson applicant portal, opens in new window.

Document Submission

Your Choose>Ryerson applicant portal, opens in new window remains operational and you are encouraged to upload your documents there. If you applied to Ryerson on an Ontario Universities’ Application Centre (OUAC) 101 Application Form your grades will be submitted by your guidance office to the OUAC. We recommend reviewing our document submission webpage for further details and instructions.

We strongly recommend uploading documents using your Choose>Ryerson applicant portal.  Uploading your documents will speed up the review of your application so that you can obtain an admission decision earlier. There may be a delay in reviewing mailed documents.

At this time, authentication services are not available at ServiceHub. You should upload your documents using your Choose>Ryerson applicant portal.

Offers of Admission

Official documents are not required until July or later (your conditional deadline date is included in your Offer of Admission). We will continue to monitor the situation and make adjustments to deadlines as necessary. Continue to monitor your Choose>Ryerson applicant portal for updates.

Yes, all conditions in an Offer of Admission must be met by the stated deadlines. If deadlines or processes change due to the closure or suspension of services, we will notify you. Continue to monitor your Choose>Ryerson applicant portal and our website for official updates.

Entrance Awards

Yes, we are still reviewing applicants to our Prestigious Entrance Scholarships. Students who have applied can expect to hear a decision by mid-May.

English Language Requirements

We recommend that you write one of the acceptable tests as soon as they become available again in your region. We will continue to be as flexible as possible with score submission dates.

Please submit the Request for Reconsideration form so we can update your application with the new test information. We recommend writing as soon as tests become available again in your region. Ryerson will continue to be as flexible as possible with score submission. If interested, you can also apply directly for admission to the ESL Foundation Program.

You must arrange for official results to be forwarded directly to Undergraduate Admissions at Ryerson electronically by the applicable agency/testing centre as soon as possible. Once Ryerson has received and processed your test results, your Choose>Ryerson applicant portal, opens in new window will be updated accordingly.

Due to the high volume of requests, it may take multiple business days for you to receive a response. We ask that you submit only one request to ensure a faster response time.

It can take up to 30 days to receive your score from the testing organization and process it to your application. Your Choose>Ryerson applicant portal, opens in new window will be updated as soon as we receive the score. We cannot receive scores by email.

Summer School Extensions

We expect our summer school extension request process to be available in mid-May (as usual). We will be as flexible as possible to allow applicants to meet admission requirements.

Study Permits

At this time we encourage you to continue with your Study Permit/visa application. We will continue to monitor the situation and will work with applicants regarding visa issues as necessary. We expect the deferral request form to be available in late April.

Transfer Credits

Ryerson has implemented remote working procedures to ensure the safety of our students, staff and community, and to ensure that most processes are continuing. If you need assistance please continue to email us at tcredits@ryerson.ca

The Transfer Credit office utilizes an electronic document management system to coordinate the review process.  Some students may experience a delay in receiving transfer credit application decisions, however, we are able to continue to post transfer credit decisions to your transfer credit reports in RAMSS.

On-Campus Events and Canadian and International Visits

Ryerson’s Spring Open House will not be rescheduled. However, virtual information sessions are being planned and dates will be posted on the Ryerson Visits and Tours page.

Campus tours are currently unavailable. In the interim, we encourage you to view our virtual tour to explore campus from the comfort of your own home.

All international travel is cancelled until August 31. The International Enrolment Office will be scheduling regional RU Lives for the weeks of March 30 and April 6, to assist applicants with next steps. Information will be shared with applicants via email.

Prospective students and applicants can email international@ryerson.ca with any inquiries.

Further Questions

If you have further questions not addressed here, please complete and submit the google formServiceHub Help Form, external link, opens in new window and a ServiceHub Ambassador will respond to your question via email.