The ServiceHub is the front-line service centre for prospective undergraduate students, applicants and current students. While in-person services are currently unavailable until further notice, you can connect with our ServiceHub team through telephone or our online services.
After you’ve applied to Ryerson you’ll receive access to the Choose>Ryerson Applicant Portal, where we will send you important communications regarding your application.
If you are an applicant:
Visit our Undergraduate Applicant COVID-19 FAQ page for the latest information on current and next steps in light of all closures affecting admissions.
If you have questions or require support throughout the admission process, please contact us using any of the methods outlined on this page. After contacting us, let us know how we did by completing the google formServiceHub Feedback Survey, external link, opens in new window.
Visit Ryerson at Home for information on our virtual tours, open houses and webinars, and to connect with a student recruiter.
Applying to an undergraduate engineering program? Connect with the Engineering Admissions Office.
The International Enrolment Team supports international students through every step of the university journey to Ryerson.
- Monday to Thursday, 10 a.m. to 4:30 p.m. (EST); Friday, 10 a.m. to 4 p.m. (EST)
- Call the ServiceHub for admission advising and support, or book an online appointment with an advisor to discuss admission requirements
- You will be able to begin booking advising appointments as of Monday, February 8
- Tuesday to Thursday, 2 p.m. to 4 p.m. (EST)
- Monday to Friday, 9 a.m. to 4:30 p.m. (EST)
Ask Ryerson: ask.ryerson.ca, external link, opens in new window
- Search popular questions 24 hours a day, 7 days a week
- ServiceHub Ambassadors will respond to emails Monday to Friday, 9 a.m. to 4:30 p.m. (EST)
- Submit your questions to AskRyerson, external link, opens in new window
- If you don’t find the answers you need on AskRyerson, you can fill out our help form and receive your answer via email
- Call the ServiceHub at 416-979-5036
- Monday to Thursday, 10 a.m. to 5 p.m. (EST)
- Friday, 10 a.m. to 4:30 p.m. (EST)
- Tell us how we did by completing the google formServiceHub Feedback Survey, external link, opens in new window
350 Victoria Street
M5B 2K3, external link
Due to COVID-19 safety measures, the processing of mail may be delayed.