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The ServiceHub is the front-line service centre for prospective undergraduate students, applicants and current students. While in-person services are currently unavailable until further notice, you can connect with our ServiceHub team through telephone or our online services.

After you’ve applied to Ryerson you’ll receive access to the Choose>Ryerson Applicant Portal, where we will send you important communications regarding your application.

 If you are an applicant:

We ask all applicants to continue to monitor their Choose>Ryerson Applicant Portal and our Undergraduate Admissions website for official communications from Ryerson.

Visit our Undergraduate Applicant COVID-19 FAQ page for the latest information on current and next steps in light of all closures affecting admissions.

If you have questions or require support throughout the admission process, please contact us using any of the methods outlined on this page.  After contacting us, let us know how we did by completing the google formServiceHub Feedback Survey, external link, opens in new window.

Please Note

Other Contacts

Visit Ryerson at Home for information on our virtual tours, open houses and webinars, and to connect with a student recruiter.

Applying to an undergraduate engineering program? Connect with the Engineering Admissions Office.

The International Enrolment Team supports international students through every step of the university journey to Ryerson.

Contact Info

Live Chat:

  • Monday to Thursday, 10 a.m. to 4:30 p.m. (EST); Friday, 10 a.m. to 4 p.m. (EST)

Admission Advising:

  • Call the ServiceHub for admission advising and support, or book an online appointment with an advisor to discuss admission requirements
  • You will be able to begin booking advising appointments as of Monday, February 8
  • Tuesday to Thursday, 2 p.m. to 4 p.m. (EST)

Twitter: @WhyRyerson, external link, opens in new window

  • Monday to Friday, 9 a.m. to 4:30 p.m. (EST)

 Ask Ryerson:, external link, opens in new window

  • Search popular questions 24 hours a day, 7 days a week
  • ServiceHub Ambassadors will respond to emails Monday to Friday, 9 a.m. to 4:30 p.m. (EST)



Mailing Address:
Ryerson University
350 Victoria Street
Toronto, Ontario
M5B 2K3, external link

Due to COVID-19 safety measures, the processing of mail may be delayed.