Skip to main content

RMG 907

Relationship Marketing

The relationship between the consumer and the retailer has been perceived as a transaction and marketing strategy has been based on this perception. Retailers are moving to an ethical relationship view of the buying process - the building of a long term relationship with the customer as the central theme of marketing strategy. This course will explore the underlying theories, values and benefits of doing business through one-to-one relationships with consumers using technological advances. A one-to-one customer-centric approach enables retail marketers to reach customers from multicultural backgrounds, a distinguishing feature of the Canadian marketplace.
Weekly Contact: Lecture:3 hrs.
GPA Weight: 1.00
Course Count: 1.00
Billing Units: 1

Prerequisites

RMG 200

Antirequisites

None

Co-Requisites

None

Custom Requisites

None

Retail Management

  • RMG 100
    Issues and Innovations in Retailing I
  • RMG 101
    Academic and Career Preparation
  • RMG 200
    Intro to Retail and Services Management
  • RMG 300
    Retail Information Management
  • RMG 301
    Retail Operations Management
  • RMG 302
    Retail Consumer Insight
  • RMG 303
    Managing the Retail Workplace
  • RMG 400
    Merchandise Buying and Planning I
  • RMG 434
    Intro to Logistics and Supply Chain Mgmt
  • RMG 452
    Visual Merchandising and Space Planning
  • RMG 500
    Retail Strategy
  • RMG 700
    Applied Retail Research
  • RMG 799
    Internship Placement and Prep
  • RMG 800
    Special Topics in Retailing
  • RMG 801
    Retail Career Strategies
  • RMG 806
    Retailer Perspectives on Category Management
  • RMG 817
    Digital Advertising in Retailing
  • RMG 821
    Research and Analytics in Social Media
  • RMG 902
    Franchising
  • RMG 905
    Design, Commerce and Culture
  • RMG 906
    International Retail Markets
  • RMG 907
    Relationship Marketing
  • RMG 908
    Issues and Innovations in Retailing II
  • RMG 909
    Merchandise Buying and Planning II
  • RMG 910
    Omni-Channel Retailing
  • RMG 911
    Retail Sales Management
  • RMG 912
    Sustainability and Social Change
  • RMG 913
    Retail Private Label
  • RMG 914
    Sector Studies
  • RMG 916
    Managing B2B Channels
  • RMG 917
    Experiential Learning - International Study
  • RMG 918
    Retail IT - Case Study of Best Practices
  • RMG 919
    Visualizing Data for Decisions
  • RMG 920
    Retail Industry Spotlight
  • RMG 922
    Retailing 2.0: Social Media Marketing
  • RMG 925
    Leading in Retail Organizations