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Get IT Help
Important notice: On March 18, 2020 Ryerson shifted to an essential services model on campus. For more information, please visit ryerson.ca/covid-19.
CCS has temporarily closed its physical office and staff are either working remotely or on campus only to maintain essential services. Our Help Desk remains available via email or phone.

- IT Help Request Form
- Digital Media Projects Request Form
- Media Services Request
(mailto: avhelp@ryerson.ca)

- New Phone Installation Request
- Phone Relocation Request (up to 2 phone moves)
- Multiple Phone Relocation Request (more than 2 phone moves)
- Phone Name Change Request
- Phone Removal Request
- Phone Service & Repair Request
- google formVoicemail - Opt-in for Gmail Synchronization, external link
- Voicemail - Email Notification only
- XMedius Fax Request Form - New User Setup
- XMedius Fax Request Form - Department Setup
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- Lab Booking Request Form
- CFAPS Account Request Form (Accessible to department liaisons only)
- Media Equipment Booking Request Form
- Firewall Change Request Form
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- Offboarding Request Form (Accessible to Human Resource Partners only)
- Request access to Gmail, Voicemail, Google Drive file ownership transfer