You are now in the main content area

April 2019

Changes from 03/27/2019 to 04/03/2019

  • Monday, March 11, 8:00 a.m. to 5:00 p.m. to Friday, March 29, 5:00 p.m. - completed
    Updating VMWare hardware.
    User Impact: None expected.
  • Thursday, March 28, 6:00 a.m. to 7:00 a.m. - completed
    Applying minor changes to CQ publish servers.
    User Impact: None expected.  
  • Thursday, March 28, 7:00 a.m. to 9:00 a.m. - completed
    Disabling support for old protocols on RUAD domain.
    User Impact: Users with old OS versions could lose authentication to RUAD.  
  • Thursday, March 28, 12:00 p.m. to 1:00 p.m. - completed
    Applying updates to servers hosting Checkbox surveys.
    User Impact: Any campus User with access to active Checkbox surveys will not be able to access the system until the reboot is complete.
  • Friday, March 29, 6:00 a.m. to 7:00 a.m. - completed
    Updating account recovery setup on my.ryerson portal.
    User Impact: Access to my.ryerson portal may be intermittent.
  • Friday, March 29, 7:00 a.m. to 8:00 a.m. - completed
    Adding HTTP headers for virtual servers.
    User Impact: No Service Interruption expected however websites should be monitored for issues after changes have been made.
  • Saturday, March 30, 12:01 a.m. to Sunday, March 31, 1:00 a.m. - completed
    Applying software updates to RAMSS.
    User Impact: No access to RAMSS and all its applications.


Changes from 04/03/2019 to 04/10/2019

  • Thursday, April 4, 6:00 a.m. to 6:30 a.m. - completed
    Updating RMail.
    User Impact: No down time with RMail changes. Users will have to login twice.
  • Thursday, April 4, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, April 4, 7:00 a.m. to 9:00 a.m. - completed
    Updating Matlab licensing.
    User Impact: Users will not be able to use Matlab during the update.
  • Friday, April 5, 5:00 a.m. to 6:00 a.m. - completed
    Implementing enhancements to Ryecast.
    User Impact: Ryecast will be unavailable during this period.
  • Friday, April 5, 6:00 a.m. to 6:30 a.m. - completed
    Releasing a new version of RMS.
    User Impact: Access to Activation, Self Serve and Admin will be intermittent during this period..  
  • Friday, April 5, 9:30 a.m. to 11:30 a.m. - completed
    Making changes to Clockweb website.
    User Impact: There will be an outage for students/faculty accessing the website during the switch. Accommodations staff will not be affected. Clients are aware of the outage and have notified their users accordingly.
  • Sunday, April 7, 9:00 a.m. to 3:00 p.m. - completed
    Migrating SAN storage. (2)
    User Impact: No access to RAMSS and Campus Solution web services.
  • Tuesday, April 9, 6:00 a.m. to 8:00 a.m. - completed
    Upgrading LDAP Schema.
    User Impact: Clients may be disconnected momentarily.


Changes from 04/10/2019 to 04/17/2019

  • Thursday, April 11, 7:00 a.m. to 8:30 a.m. - completed
    Applying OS security updates to JAVA servers.
    User Impact:The website hr.apps.ccs/spi.ryerson.ca will be down during server reboot.
  • Thursday, April 11, 7:00 a.m. to 10:00 a.m. - completed
    Updating Java on licensing server.
    User Impact: The following services will be unavailable during server reboot or disaster recovery:
            SPSS Statistics
            SPSS Modeler
            Palisade
            IBM Rational Rose
            Maple
            Kurzweil 3000
  • Thursday, April 11, 9:00 a.m. to 11:00 a.m. - completed
    Upgrading VPN clients.
    User Impact: None expected. An alert will be shown when the upgrade occurs.  
  • Thursday, April 11, 9:30 a.m. to 11:30 a.m. - postponed
    Moving RU-VPN2 to the New CAS Instance.
    User Impact: No outage to active sessions expected but new authentications may not work during the change period.
  • Friday, April 12, 6:30 a.m. to 7:30 a.m. - completed
    Updating blog.ryerson server.
    User Impact: No access to the blog.ryerson website.
  • Friday, April 12, 8:00 a.m. to 8:10 a.m. - completed
    Removing IKB link from Apps tab on my.ryerson portal.
    User Impact: None expected.  
  • Friday, April 12, 8:00 a.m. to 8:10 a.m. - completed
    Updating Content 7 link in Apps tab on my.ryerson portal.
    User Impact: None expected.  
  • Friday, April 12, 12:00 p.m. to 1:00 p.m. - completed
    Updating database schemas.
    User Impact: None expected.

Changes from 04/17/2019 to 04/24/2019

  • Wednesday, April 17, 11:00 p.m. to 11:59 p.m. - completed
    Updating XMedius Fax server.
    User Impact: XMedius Fax users accessing the web interface will have intermittent access.
  • Thursday, April 18, 6:00 a.m. to 8:00 a.m. - rescheduled
    Upgrading RMail. (1)
    User Impact: None expected.
  • Thursday, April 18, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.  
  • Sunday, April 21, 10:00 p.m. to 10:30 p.m. - completed
    Applying OS patches to shared database server.
    User Impact: The access to the following applications will be impacted:
    - International Mobility
    - HR job evaluation
    - Checkbox - survey software by UPO
    - Telecom CPS by Campus security
  • Monday, April 22, 5:30 p.m. to 5:45 p.m. - rescheduled
    Upgrading RMail. (2)
    User Impact: IMAP/POP clients could be momentarily disconnected.  
  • Wednesday, April 24, 11:59 a.m. to 12:09 p.m. - completed
    Updating database server.
    User Impact: Access to database server will be unavailable. End users have been notified.  

Changes from 04/24/2019 to 05/01/2019

  • Thursday, April 25, 6:30 a.m. to 7:30 a.m. - completed
    Updating www.ryerson.ca servers.
    User Impact: www.ryerson website will be impacted.
  • Thursday, April 25, 2:00 p.m. to 4:00 p.m. - cancelled
    Moving RU-VPN2 to the New CAS Instance.
    User Impact: No outage to active sessions expected but new authentications may not work during the change period.
  • Friday, April 26, 5:00 a.m. to 6:30 a.m.  Friday, May 3, 5:00 a.m. to 6:30 a.m. - completed
    Applying OS updates to application web server.
    User Impact: Acces to the website *apps.[spi,ccs].ryerson.ca may get affected..
  • Friday, April 26, 6:00 a.m. to 8:00 a.m. - cancelled
    Upgrading CAS.
    User Impact: Access to CAS and new logins to applications including my.ryerson, RAMSS, eHR, D2L, VPN etc. may be intermittent.
  • Friday, April 26, 7:00 a.m. to 8:00 a.m. - completed
    Upgrading Confluence.
    User Impact: Confluence will be unavailable during this upgrade.  
  • Friday, April 26, 6:00 p.m. to 10:00 p.m. - completed
    Updating SAN storage.
    User Impact: None expected. Some systems may respond with a lag.
  • Sunday, April 28, 8:00 a.m. to 3:00 p.m. - completed
    Applying updates to RAMSS and eHR.
    User Impact: HR & RAMSS Web Services will be briefly down during the outage times.
  • Sunday, April 28, 10:00 p.m. to 12:00 a.m. - completed
    Applying OS Patches on RMS Production Servers.
    User Impact: RMS, RMS account Activation and RMS Web Services are not available.  
  • Wednesday, May 1, 6:00 a.m. to 8:00 a.m. - completed
    Upgrading RMail. (1)
    User Impact: None expected.