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February 2019

Changes from 01/30/2019 to 02/06/2019

  • Wednesday, January 30, 5:00 p.m. to 5:30 p.m. - completed
    Updating CCS Forms section on CCS website.
    User Impact
    : Access to CCS forms will not be available during this period.
  • Wednesday, January 30, 9:00 p.m. to 10:00 p.m. - completed
    Updating SQL servers.
    User Impact
    : None expected.
  • Friday, February 1, 5:00 a.m. to 6:00 a.m. - completed
    Updating Ryerson Survey site.
    User Impact
    : The online survey tool Opinio will be unavailable during this period.
  • Friday, February 1, 6:00 a.m. to 7:00 a.m. - completed
    Updating Central Authentication Service (CAS).
    User Impact
    : Access to CAS may be intermittent during this period. Users who have already logged in to apps won't be affected.
  • Friday, February 1, 8:30 a.m. to 11:00 a.m. - cancelled
    Updating Clockworks website at Ryerson.
    User Impact
    : Access to the website will be intermittent.
  • Friday, February 1, 4:30 p.m. to 5:30 p.m. - cancelled
    Updating Clockwork server.
    User Impact
    : No access to the Clockwork system.

  Changes from 02/06/2019 to 02/13/2019

  • Thursday, February 7, 6:30 a.m. to 8:30 a.m. - completed
  • Applying assorted fixes and features to CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, February 7, 7:00 a.m. to 10:00 a.m. - completed
    Making LDAP authentication more secure.
    User Impact: None expected.
  • Friday, February 8, 6:00 a.m. to 6:30 a.m. - completed
    Upgrading RMS.
    User Impact: Access to Activation, Self Serve and RMS Admin will be intermittent.
  • Friday, February 8, 6:00 a.m. to 8:00 a.m. - completed
    Applying updates to JIRA and Confluence system.
    User Impact: JIRA and Confluence will be down for this period.
  • Friday, February 8, 4:00 p.m. to Monday, February 11, 8:00 a.m. - completed
    Updating eHR system.
    User Impact: No access to eHR tab and features in related applications, including: Recruiting, eAppoint, Applicant Management System and Faculty Recruitment, HR Portal (including pension calculator), Annual statements, OneCard request form, Teaching Assignment Implementation (TAI), Research Information System (RIS).
  • Saturday, February 9, 10:00 a.m. to 2:00 p.m. - completed
    Upgrading server storage.
    User Impact: None expected.

 Changes from 02/13/2019 to 02/20/2019

  • Wednesday, February 13, 10:00 p.m. to 11:30 p.m. - completed
    Updating Clockworks website at Ryerson.
    User Impact: Access to the website will be intermittent.
  • Thursday, February 14, 10:00 a.m. to 2:00 p.m. - completed
    Performing hardware updates.
    User Impact: None expected due to redundancy.
  • Friday, February 15, 6:00 a.m. to 5:00 p.m. - completed
    Updating WordPress.
    User Impact: Each blog will experience a brief (<1minute) outage as it is upgraded. No system outage is required.
  • Friday, February 15, 6:00 a.m. to 8:00 a.m. - completed
    Updating the Oracle servers.
    User Impact: All applications hosted on the following URLs will be unavailable during this period:
    cf.ryerson.ca
    ru.ryerson.ca
  • Saturday, February 16, 10:00 a.m. to 4:00 p.m. - completed
    Upgrading firmware on server storages.
    User Impact: None expected due to redundancy.
  • Tuesday, February 19, 8:00 a.m. to 5:00 p.m. - completed
    Expanding storage.
    User Impact: None expected. 

Changes from 02/20/2019 to 02/27/2019

  • Wednesday, February 20, 5:00 p.m. to 7:00 p.m. - completed
    Upgrading firmware for VMware test environment.
    User Impact: None expected due to redundancy.
  • Thursday, February 21, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, February 21, 10:00 p.m. to Friday, February 22, 12:01 a.m. - completed
    Upgrading Ryerson firewalls.
    User Impact: None expected but possible disconnection of VPN, HTTPS and SSH sessions.
  • Thursday, February 21, 5:00 p.m. to 10:00 p.m. - completed
    Upgrading server storage.
    User Impact: None expected.
  • Friday, February 22, 6:00 a.m. to 8:00 a.m. - completed
    Upgrading Ryerson firewalls - part 2.
    User Impact: None expected.
  • Friday, February 22, 6:00 a.m. to 6:30 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and RMS Admin will be intermittent.
  • Friday, February 22, 5:00 p.m. to 7:00 p.m. - completed
    Upgrading firmware for VMware production environment (1).
    User Impact: None expected due to redundancy.
  • Saturday, February 23, 11:00 a.m. to 3:00 pm. - completed
    Upgrading firmware for VMware production environment (2).
    User Impact: None expected due to redundancy.
  • Saturday, February 23, 11:00 p.m. to Sunday, February 24, 1:00 a.m. - completed
    Updating RMS database systems.
    User Impact: No access to my.ryerson.ca, CAS, RUVPN2, RMS during this period.
  • Sunday, February 24, 8:00 a.m. to 2:00 p.m. - rescheduled (see Future Changes)
    Applying security patches.
    User Impact: RUFIS will not be available during this period.
  • Sunday, February 24, 9:00 a.m. to 11:00 a.m. - completed
    Updating database and web services.
    User Impact: It will impact eHR, Finance and RIS. These systems will not be able to exchange information (passing info to each other) while the system is down.