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February 2021

Changes from 03/03/2021 to 03/10/2021

  • Thursday, February 4, 6:00 a.m. to 8:00 a.m. - completed
    Updating CQ servers.
    User Impact: None expected due to redundancy.
  • Friday, February 5, 6:00 a.m. to 8:00 a.m. - completed
    Updating WordPress.
    User Impact: Access to blog.ryerson.ca will be intermittent during this period. 
  • Friday, February 5, 7:00 a.m. to 8:00 a.m. - completed
    Updating network access lists.
    User Impact: No outage is expected. 
  • Friday, February 5, 7:00 a.m. to 8:00 a.m. - completed
    Updating survey.ryerson.ca.
    User Impact: The website survey.ryerson.ca will be unavailable during this period. 
  • Friday, February 5, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, February 5, 8:00 a.m. to 9:00 a.m. - completed
    Updating Clockwork application.
    User Impact: Staff using the desktop client may get disconnected from the app server if they happen to be logged in. Clients are aware of this update.
  • Friday, February 5, 9:00 a.m. to 12:01 p.m. - completed
    Updating e-Accounts application for One Card Office.
    User Impact: Student access to e-Accounts application will be intermittent during this upgrade.  
  • Sunday, February 7, 8:00 a.m. to 1:00 p.m. - completed
    Updating CS servers.
    User Impact: RAMSS, CS test/dev, CSSUP and CSRPT will not be available. 
  • Sunday, February 7, 8:00 a.m. to 3:00 p.m. - completed
    Updating Content 7 application.
    User Impact: No access to Content 7 and related applications during this period.  
  • Sunday, February 7, 10:00 a.m. to 1:00 p.m. - completed
    Updating database server.
  • User Impact: All Coldfusion and Java admin applications will be unavailable during this time
    *.apps.ccs.ryerson.ca
    *.cf.ryerson.ca

Changes from 02/10/2021 to 02/17/2021

  • Thursday, February 11, 6:00 a.m. to 8:00 a.m. – completed
    Updating CQ servers.
    User Impact    : None expected due to redundancy.
  • Friday, February 12, 6:00 a.m. to 7:00 a.m. - completed
    Updating Two-factor (CAS) feature: one time emergency code via account recovery.
    User Impact    : Access to CAS may be intermittent during this period. 
  • Friday, February 12, 7:00 a.m. to 8:00 a.m. - completed
    Upgrading Infoblox grid.
    User Impact    : No access to Infoblox Grid ( (no new DHCP/DNS changes).  
  • Friday, February 12, 3:00 p.m. to 5:00 p.m. - completed
    Updating RHEL7 production.
    User Impact    : None expected. 
  • Sunday, February 14, 1:00 p.m. to 4:00 p.m. - completed
    Updating RUFIS.
    User Impact    : No access to RUFIS during this period.  

Changes from 02/17/2021 to 02/24/2021

  • Thursday, February 18, 5:00 p.m. to 8:00 p.m. - completed
    Updating VMware.
    User Impact: None expected. Performance may degrade in production VMs.
  • Thursday, February 18, 5:00 p.m. to Sunday, February 21, 8:00 a.m. - completed
    Updating eHR. 
    User Impact: No access to eHR and all its web services during this period.