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January 2019

Changes from 01/09/2019 to 01/16/2019

  • Thursday, December 20, 3:00 p.m. to 4:00 p.m. - completed
    Updating Student Housing Services application.
    User Impact: Application will not be accessible.
  • Thursday, December 20, 11:30 p.m. to 11:59 p.m. - completed
    Stopping the CQ production servers to make a backup before the break.
    User Impact: cmshost.ryerson website will not be accessible during this time period.
  • Wednesday, January 2, 8:00 a.m. to Sunday, January 6, 11:59 p.m. - completed
    Upgrading all network edge and distribution switches.
    User Impact: Brief outages (<5 minutes) are expected to wired, wireless and telephony services throughout campus

Changes from 01/09/2019 to 01/16/2019

  • Friday, January 11, 6:00 a.m. to 6:30 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and RMS Admin will be intermittent during this period.
  • Friday, January 11, 6:00 a.m. to 7:00 a.m. - completed
    Allowing users to register for mobile two-factor on CAS.
    User Impact: Access to CAS may be intermittent.
  • Friday, January 11, 6:00 a.m. to 7:00 a.m. - completed
    Updating uPortal data.
    User Impact: Access to my.ryerson portal may be intermittent during this period.
  • Sunday, January 13, 10:00 p.m. to Monday, January 14, 1:00 a.m. - completed
    Updating unmanaged networks.
    User Impact: None expected.
  • Monday, January 14, 9:00 a.m. to 1:00 p.m. - completed
    Updating ORCA application.
    User Impact: No access to the application during this period.

Changes from 01/16/2019 to 01/23/2019

  • Friday, January 18, 7:00 a.m. to 8:00 a.m. - completed
    Applying maintenance to network servers.
    User Impact: Established web connections may get affected during this period.
  • Sunday, January 20, 8:00 a.m. to 1:00 p.m. - completed
    Migrating RUFIS workflow emails to Gmail.
    User Impact: RUFIS will not be available during this time period.
  • Sunday, January 20, 9:00 a.m. to 10:00 a.m. - completed
    Migrating RUFIS print server.
    User Impact: RUFIS will not be available during this time period.
  • Sunday, January 20, 10:00 p.m. to Monday, January 21, 1:00 a.m. - completed
    Updating unmanaged networks.
    User Impact: None expected.
  • Wednesday, January 23, 10:00 a.m. to 12:00 p.m. - completed
    Upgrading SAM monitoring solution.
    User Impact: None expected. Services are already migrated.

Changes from 01/23/2019 to 01/30/2019

  • Wednesday, December 19, 9:00 p.m. to Friday, February 1, 9:00 p.m. - completed
    Reimaging PT computers.
    User Impact: No cosmetic changes for the users. The reimaging will be done off hours.
  • Thursday, January 24, 6:15 a.m. to 7:45 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, January 24, 10:00 a.m. to 12:00 p.m. - completed
    Updating Persona Campus online software.
    User Impact: The admin users will not be able to access admin page but no impact on door access.
  • Sunday, January 27, 8:00 a.m. to 3:00 p.m. - completed
    Updating HR and RAMSS.
    User Impact: HR & RAMSS web services will be briefly down during this outage period.