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January 2021

Changes from 01/13/2021 to 01/20/2021

  • Thursday, January 14, 10:00 a.m. to 11:00 a.m. - completed
    Updating XMedius.
    User Impact: Users may experience intermittent disruption of fax services during this time.

Changes from 01/20/2021 to 01/27/2021

  • Thursday, January 21, 7:00 p.m. to Friday, January 22, 7:00 a.m. 
  • Friday, January 22, 7:00 p.m. to Saturday, January 23, 7:00 a.m.
  • Saturday, January 23, 7:00 p.m. to Sunday, January 24, 7:00 a.m. - completed
    Scanning  www.ryerson.ca
    User Impact    : None expected as only one server of the cluster is being used at one time. 
  • Friday, January 22, 6:00 a.m. to 8:00 a.m.- completedUpgrading Telecom Call Centre application to a newer release.
    User Impact    : None expected.  
  • Friday, January 22, 7:00 a.m. to 8:00 a.m. - completed
    Updating DHCP appliances.
    User Impact    : None expected as only one device of the cluster is being used at one time.  
  • Friday, January 22, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact    : Access to Activation, Self Serve and Administration will be intermittent during this period.

Changes from 01/27/2021 to 02/03/2021 

  • Thursday, January 28, 6:00 a.m. to 8:00 a.m. - completed
    Restarting AEM CQ servers.
    User Impact: 
    • cmshost.ryerson.ca will not be available from 6 am to 7 am.
    • my.ryerson.ca will not be affected
  • Friday, January 29, 7:00 a.m. to 8:00 a.m. - completed
    Adding IT Help tab to my.ryerson portal.
    User Impact: Users may experience intermittent access to the my.ryeson portal. 
  • Friday, January 29, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. 
  • Friday, January 29, 9:00 a.m. to 12:01 p.m. - completed
    Updating AIO Instructor interface.
    User Impact: The Academic Integrity application will be unavailable during this period.
  • Saturday, January 30, 8:00 a.m. to 3:00 p.m. - completed
    Updating Stat & UPK.
    User Impact: Both Stat and UPK servers will be down during this time.
  • Saturday, January 30, 9:00 p.m. to Sunday, January 31, 12:01 a.m. - completed
    Updating CAS and RMS.
    User Impact: No access to any application using CAS, e.g. my.ryerson.ca, RUVPN2, RMS Account Activation.
  • Sunday, January 31, 8:00 a.m. to 12:01 p.m. - completed
    Updating BPEL application.
    User Impact: 
    • BPEL application will be down during this period
    • eHR, Finance and RMS will not be able to exchange information through BPEL services
  • Sunday, January 31, 8:00 a.m. to 1:00 p.m. - completed
    Updating eHR & RAMSS.
    User Impact: 
    • RAMSS - no outage
    • eHR - web services will be down from 8 a.m. to 10 a.m.