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March 2021

Changes from 03/03/2021 to 03/10/2021

  • Thursday, March 4, 5:00 p.m. to 5:15 p.m. - completed
    Removing links on my.ryerson portal for BoG and Senate 2021 Elections.
    User Impact: None expected.
  • Friday, March 5, 6:00 a.m. to 7:30 a.m. - completed
    Upgrading Telecom Call Centre application to a newer release.
    User Impact: None expected.  
  • Friday, March 5, 6:00 a.m. to 8:00 a.m. - completed 
    Updating network switches.
    User Impact: None expected.  
  • Friday, March 5, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. 
  • Friday, March 5, 3:00 p.m. to 3:15 p.m. - cancelled
    Adding a link on my.ryerson portal for Senate 2021 Elections (Faculty of Science).
    User Impact: None expected.

Changes from 03/10/2021 to 03/17/2021

  • Wednesday, March 10, 9:00 p.m. to 9:30 p.m. - completed
    Updating CCS Voicemail forms.
    User Impact
    : No access to all CCS forms.
  • Thursday, March 11, 9:00 a.m. to 11:00 a.m. - completed
    Updating Housing storage.
    User Impact
    : Housing admin application will be down for an hour during this period.
  • Friday, March 12, 6:00 a.m. to 7:00 a.m. - completed
    Upgrading CAS and my.ryerson system software.
    User Impact
    : Access to CAS and my.ryerson portal maybe intermittent. Each server will be upgraded separately to reduce down time. 
  • Friday, March 12, 6:00 a.m. to 7:00 a.m. - completed
    Upgrading Mass Mail tool.
    User Impact
    : Access to Mass Mail Tool will be unavailable during this period. 
  • Friday, March 12, 7:00 a.m. to 8:00 a.m. - completed
    Upgrading routers in SBB, KHNE quadrant (3rd floor), and SID locations.
    User Impact
    : SBB, KHNE quadrant (3rd floor), and SID locations locations may experience a 10-15 min outage during this period. 
  • Saturday, March 13, 8:00 a.m. to 8:00 p.m. - completed
    Updating RUFIS Services.
    User Impact
    : RUFIS will not be available during this time frame.
  • Saturday, March 13, 12:00 p.m. to 12:01 p.m. - completed
    Replacing iExpense link in the Apps tab on my.ryerson portal..
    User Impact
    : None expected.
  • Monday, March 15, 1:00 p.m. to 1:15 p.m. - completed
    Adding RGSU Winter General Elections 2021/2022 link on my.ryerson portal.
    User Impact
    : None expected.
  • Tuesday, March 16, 8:30 a.m. to 2:30 p.m. - completed
    Updating Checkbox Survey application.
    User Impact
    : None expected. This application is not being used currently.  
  • Tuesday, March 16, 1:00 p.m. to 1:15 p.m. - completed
    Adding RSU Elections 2021/2022 link on my.ryerson portal.
    User Impact
    : None expected.

Changes from 03/17/2021 to 03/24/2021

  • Friday, March 19, 7:00 a.m. to 7:30 a.m. - completed
    Updating application servers.
    User Impact: CCS Software, PTI, lpprequest, zonerequest applications will not be available for about 5 minutes..  
  • Friday, March 19, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. 
  • Friday, March 19, 5:30 p.m. to 5:35 p.m. - completed
    Updating JIRA application.
    User Impact: A brief JIRA outage of about 5 minutes is expected during this period.
  • Saturday, March 20, 12:15 a.m. to Tuesday, March 23, 10:00 a.m. - completed
    Updating RAMSS.
    User Impact: RAMSS application and all related services will be down during this period.

Changes from 03/24/2021 to 03/31/2021

  • Wednesday, March 24, 10:00 p.m. to 10:01 p.m. - completed
    Updating Global Protect Agent for Student VPN, Staff VPN (RU-VPN2) and Vendor VPN.
    User Impact
    : If the VPN won't connect after updating, please uninstall and reinstall the agent. An email was sent out to all VPN users.
  • Thursday, March 25, 8:30 a.m. to 11:00 a.m. - completed
    Updating One Card system.
    User Impact
    : No access to One Card application system. 
  • Friday, March 26, 7:00 a.m. to 7:30 a.m. - completed
    Upgrading system software.
    User Impact
    : Access to Activation, Self Service and RMS Administration will be intermittent during the upgrade.
  • Friday, March 26, 7:00 a.m. to 8:00 a.m. - completed
    Renewing network certificates.
    User Impact: No user impact expected.  
  • Monday, March 29, 11:00 a.m. to 12:01 p.m. - completed
    Updating XMedius.
    User Impact
    : No access to XMedius during this period.